ACCESSIBILTY OF TRAVEL AND HOSPITALITY SERVICES AS PERCEIVED BY TRAVELERS WITH MOBILITY IMPAIRMENTS.
- Published in:
- Tourism Review International, 2015, v. 19, n. 1/2, p. 31, doi. 10.3727/154427215X14327569678795
- By:
- Publication type:
- Article
Works matching DE "HOSPITALITY industry customer services"
Results: 99
1
2
Service de luxe et classes sociales.
- Published in:
- 2011
- By:
- Publication type:
- Book Review
3
An analysis of the effects of customer satisfaction and engagement on social media on repurchase intention in the hospitality industry.
- Published in:
- Cogent Business & Management, 2022, v. 9, n. 1, p. 1, doi. 10.1080/23311975.2022.2028331
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- Publication type:
- Article
4
The effect of multiple hotel brand extensions.
- Published in:
- Tourism & Hospitality Research, 2015, v. 15, n. 1, p. 27, doi. 10.1177/1467358414553869
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- Publication type:
- Article
5
LEGISLATIVE CHANGES IN CATEGORIZATION OF ACCOMMODATION FACILITIES IN BULGARIA.
- Published in:
- Management & Education / Upravlenie i Obrazovanie, 2014, v. 10, n. 2, p. 114
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- Publication type:
- Article
6
Hotel service convergence innovation.
- Published in:
- Journal of Global Scholars of Marketing Science, 2022, v. 32, n. 3, p. 398, doi. 10.1080/21639159.2020.1808848
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- Publication type:
- Article
7
爱宠及人？ ——民宿宠物形象温暖感知的传递效应研究.
- Published in:
- Tourism Tribune / Lvyou Xuekan, 2022, v. 37, n. 10, p. 77, doi. 10.19765/j.cnki.1002-5006.2022.10.011
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- Publication type:
- Article
8
IS THE HOSPITALITY INDUSTRY READY FOR THE ARTIFICIAL INTELIGENCE REVOLUTION?
- Published in:
- Agricultural Management / Lucrari Stiintifice Seria I, Management Agricol, 2024, v. 26, n. 3, p. 271
- By:
- Publication type:
- Article
9
Influence of brand experience on customer inspiration and pro-environmental intention.
- Published in:
- Current Issues in Tourism, 2021, v. 24, n. 8, p. 1154, doi. 10.1080/13683500.2020.1769571
- By:
- Publication type:
- Article
10
Can you tell me where to stay? The effect of presentation format on the persuasiveness of hotel online reviews.
- Published in:
- Current Issues in Tourism, 2021, v. 24, n. 8, p. 1109, doi. 10.1080/13683500.2020.1765749
- By:
- Publication type:
- Article
11
TOUCHLESS TOMORROW: THE WILLINGNESS OF RESORT HOTELS IN BULACAN IN ENGAGING WITH CONTACTLESS SERVICES.
- Published in:
- Globus - An International Journal of Management & IT, 2025, v. 16, n. 2, p. 16, doi. 10.46360/globus.mgt.120251004
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- Publication type:
- Article
12
Attributes Contributing in the Positioning: Multidimensional Analysis of Hotels in Gwalior.
- Published in:
- International Journal of Applied Marketing & Management, 2017, v. 2, n. 1, p. 29
- By:
- Publication type:
- Article
13
Analysis of Smart Technologies Used in Smart Hotels.
- Published in:
- Journal of Business Research-Turk / Isletme Arastirmalari Dergisi, 2023, v. 15, n. 4, p. 2880, doi. 10.20491/isarder.2023.1754
- By:
- Publication type:
- Article
14
IHCL's Menu of Hotels: Competing for the Indian Hotelscape!
- Published in:
- Vidwat: The Indian Journal of Management, 2013, v. 6, n. 1, p. 6
- By:
- Publication type:
- Article
15
Examining the moderating role of rational-versus emotional-focused websites: The case of boutique hotels.
- Published in:
- 2014
- By:
- Publication type:
- Case Study
16
Non-predictive decision-making, market-oriented behaviours, and smaller-sized firms' performance.
- Published in:
- Journal of Strategic Marketing, 2023, v. 31, n. 5, p. 1107, doi. 10.1080/0965254X.2022.2052938
- By:
- Publication type:
- Article
17
THE ROLE OF CHATGPT ON CUSTOMER SERVICE IN THE HOSPITALITY INDUSTRY: AN EXPLORATORY STUDY OF HOSPITALITY WORKERS' EXPERIENCES AND PERCEPTIONS.
- Published in:
- Tourism & Hospitality Management, 2023, v. 29, n. 4, p. 583, doi. 10.20867/thm.29.4.9
- By:
- Publication type:
- Article
18
THE EFFECT OF PROACTIVE PERSONALITY ON CUSTOMER-ORIENTED BEHAVIORS: THE MEDIATING ROLE OF EMPLOYEE CREATIVITY.
- Published in:
- Tourism & Hospitality Management, 2022, v. 28, n. 3, p. 541, doi. 10.20867/thm.28.3.4
- By:
- Publication type:
- Article
19
"My place is your place" ‐ Understanding how psychological ownership influences peer‐to‐peer service experiences.
- Published in:
- Psychology & Marketing, 2022, v. 39, n. 2, p. 390, doi. 10.1002/mar.21603
- By:
- Publication type:
- Article
20
The Impact of a Task Clarification and Feedback Intervention on Restaurant Service Quality.
- Published in:
- Journal of Organizational Behavior Management, 2016, v. 36, n. 4, p. 322, doi. 10.1080/01608061.2016.1201035
- By:
- Publication type:
- Article
21
CUSTOMER EXPERIENCE IN INDIAN HOSPITALITY SECTOR: AN EMPIRICAL STUDY.
- Published in:
- International Journal on Customer Relations, 2018, v. 6, n. 2, p. 14
- By:
- Publication type:
- Article
22
The Influence of Technological Innovations on Customer Satisfaction in the Hospitality Industry.
- Published in:
- ATITHYA: A Journal of Hospitality, 2024, v. 10, n. 1, p. 82
- By:
- Publication type:
- Article
23
Mapping Service Quality and Service Climate for Sustainable Strategy in the Hospitality Industry.
- Published in:
- 2023
- By:
- Publication type:
- Literature Review
24
THE EFFECT OF MARKET-ORIENTED AND BRAND-ORIENTED SERVICE IMPROVEMENT ON HOTEL PERFORMANCE.
- Published in:
- Advances in Hospitality & Tourism Research (AHTR): An International Journal of Akdeniz University, Tourism Faculty, 2021, v. 9, n. 1, p. 29, doi. 10.30519/ahtr.776199
- By:
- Publication type:
- Article
25
Loyalty Programmes and Their Specifics in the Chinese Hospitality Industry—Qualitative Study.
- Published in:
- Administrative Sciences (2076-3387), 2023, v. 13, n. 6, p. 152, doi. 10.3390/admsci13060152
- By:
- Publication type:
- Article
26
Can Blockchain Payment Services Influence Customers' Loyalty Intention in the Hospitality Industry? A Mediation Assessment.
- Published in:
- Administrative Sciences (2076-3387), 2023, v. 13, n. 3, p. 85, doi. 10.3390/admsci13030085
- By:
- Publication type:
- Article
27
Impact of Consumer Awareness and Behavior on Business Exits in the Hospitality, Tourism, Entertainment, and Culture Industries under the COVID-19 Pandemic.
- Published in:
- Administrative Sciences (2076-3387), 2022, v. 12, n. 4, p. 169, doi. 10.3390/admsci12040169
- By:
- Publication type:
- Article
28
A Study on Customer Satisfaction in Bali's Luxury Resort Utilizing Big Data through Online Review.
- Published in:
- Administrative Sciences (2076-3387), 2022, v. 12, n. 4, p. 137, doi. 10.3390/admsci12040137
- By:
- Publication type:
- Article
29
CUSTOMER RELATIONSHIP MANAGEMENT AS A PREREQUISITE FOR SUCCESS IN MODERN HOSPITALITY INDUSTRY.
- Published in:
- Proceedings of the Faculty of Economics in East Sarajevo / Zbornik Radova Ekonomskog Fakulteta u Istočnom Sarajevu, 2013, n. 7, p. 187, doi. 10.7251/ZREFIS1307187M
- Publication type:
- Article
30
Service Failures and Recovery in Tourism and Hospitality: A Practical Manual, Oxfordshire: CABI Publishing.
- Published in:
- 2019
- By:
- Publication type:
- Book Review
31
THE EVALUATION OF FIVE-STAR HOTEL: A CASE IN IRAN.
- Published in:
- International Journal of Business & Society, 2012, v. 13, n. 3, p. 375
- By:
- Publication type:
- Article
32
Perception of Homestay Operators towards Homestay Development in Malaysia.
- Published in:
- Jurnal Pengurusan, 2014, v. 42, p. 3, doi. 10.17576/pengurusan-2014-42-01
- By:
- Publication type:
- Article
33
Customers' Perceptions of Value in Relation to Hotels in Gauteng, South Africa.
- Published in:
- Acta Universitatis Danubius: Œconomica, 2017, v. 13, n. 2, p. 17
- By:
- Publication type:
- Article
34
Economic Policy Uncertainty and Tourism Demand: Empirical Evidence from the USA.
- Published in:
- International Journal of Tourism Research, 2017, v. 19, n. 1, p. 99, doi. 10.1002/jtr.2089
- By:
- Publication type:
- Article
35
THE EFFECT OF TRANSFORMATIONAL LEADERSHIP ON EMPLOYEE ENGAGEMENT IN THE HOSPITALITY AND TOURISM INDUSTRY IN GREECE.
- Published in:
- Global Journal of Entrepreneurship (GJE), 2024, v. 8, p. 34
- By:
- Publication type:
- Article
36
Interplay of High Performing Work Practices with Career Satisfaction, Extra-Role Behavior and Job Embeddedness: Study on Frontline Employees in Hospitality Industry.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2024, v. 17, n. 3, p. 113, doi. 10.21863/ijhts/2024.17.3.008
- By:
- Publication type:
- Article
37
Elevating Customer Experience using Interaction Management Approach in the Indian Hospitality Industry.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2023, v. 16, n. 4, p. 90
- By:
- Publication type:
- Article
38
Impact of Food and Beverage Service Practices on Customer Satisfaction in the Food Outlets, Chandigarh, India.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2018, v. 11, n. 2, p. 73
- By:
- Publication type:
- Article
39
COMPARISON OF SERVICE QUALITY PERCEPTIONS OF CHINESE TOURISTS' VISITING GOLDEN TRIANGLE IN INDIA.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2014, v. 7, n. 1, p. 74
- By:
- Publication type:
- Article
40
A COMPARATIVE STUDY OF FOOD AND BEVERAGE SERVICE PRACTICES IN INDIA CHAIN HOTELS AND RESORTS.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2014, v. 7, n. 1, p. 49
- By:
- Publication type:
- Article
41
TRENDS AND PRACTICES IN HOSPITALITY AND TOURISM RESEARCH: A SELECTED STUDY FROM INTERNATIONAL JOURNALS.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2014, v. 7, n. 1, p. 27
- By:
- Publication type:
- Article
42
RELATIONSHIP OF SERVICE QUALITY AND CUSTOMER LOYALTY THROUGH THE MODERATING EFFECT OF SOCIO DEMOGRAPHIC CHARACTERISTICS.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2013, v. 6, n. 2, p. 81
- By:
- Publication type:
- Article
43
AN EMPIRICAL STUDY TO LINK CRM INITIATIVES WITH SERVICE QUALITY PERCEPTION, TOURIST SATISFACTION AND DESTINATION LOYALTY.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2013, v. 6, n. 2, p. 64
- By:
- Publication type:
- Article
44
Towards a Model of Relationship Development for Hospitality Practice.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2010, v. 3, n. 1, p. 64
- By:
- Publication type:
- Article
45
Customer Satisfaction with the Hospitality Services: An Exploratory Study.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2010, v. 3, n. 1, p. 101
- By:
- Publication type:
- Article
46
Exploring the relationship between hostel service quality and guests' satisfaction: a comparison between younger and older guests.
- Published in:
- E-review of Tourism Research, 2017, v. 14, n. 5/6, p. 242
- By:
- Publication type:
- Article
47
Uma Revisão sobre o Comportamento do Consumidor de Turismo: caminhos para a personalização das experiências.
- Published in:
- Revista Turismo em Análise, 2023, v. 34, p. 165, doi. 10.11606/issn.1984-4867.v34i1p165-185
- By:
- Publication type:
- Article
48
Dimensions of customer loyalty in hospitality micro-enterprises.
- Published in:
- Service Industries Journal, 2014, v. 34, n. 3, p. 251, doi. 10.1080/02642069.2013.763928
- By:
- Publication type:
- Article
49
Does cultural distance affect online review ratings? Measuring international customers' satisfaction with services leveraging digital platforms and big data.
- Published in:
- Journal of Management & Governance, 2021, v. 25, n. 4, p. 1057, doi. 10.1007/s10997-020-09531-z
- By:
- Publication type:
- Article
50
THE EFFECT OF CUSTOMER EMPOWERING BEHAVIOURS ON SERVICE PERFORMANCE IN THE HOSPITALITY INDUSTRY.
- Published in:
- International Journal of Contemporary Economics & Administrative Sciences, 2021, v. 11, n. 1, p. 193, doi. 10.5281/zenodo.5136861
- By:
- Publication type:
- Article