Works matching DE "FEEDBACK Channel (Company)"

A Tale of Two Countries' Conservatism, Service Quality, and Feedback on Customer Satisfaction.

Published in:

Journal of Service Research, 2004, v. 6, n. 3, p. 212, doi. 10.1177/1094670503260120

By:

• Voss, Christopher A.;
• Roth, Aleda V.;
• Rosenzweig, Eve D.;
• Blackmon, Kate;
• Chase, Richard B.

Publication type:

Article