MANAGEMENT SYSTEMS IMPROVE PERFORMANCE.Published in:Opflow Online, 2012, v. 38, n. 12, p. 10, doi. 10.5991/OPF.2012.38.0075By:HANEY, CHRISTOPHER M.;COOMES, GRADY;FIFFICK, LAURA;SEYDEWITZ, LAUREN;SMITH, AMANDA;BOOKER, RANDALLPublication type:Article