Critical Service Encounter Models and Dentistry.
- Published in:
- 1998
- By:
- Publication type:
- Editorial
Works matching DE "CUSTOMER services -- Social aspects"
Results: 11
1
2
Consumer Complaint Handling in an Advanced Developing Economy: An Empirical Investigation.
- Published in:
- Journal of Business Ethics, 1992, v. 11, n. 11, p. 813, doi. 10.1007/BF00872359
- By:
- Publication type:
- Article
3
How New Zealand Consumers Respond to Plain English.
- Published in:
- Journal of Business Communication, 1999, v. 36, n. 4, p. 335, doi. 10.1177/002194369903600402
- By:
- Publication type:
- Article
4
The Effect of Home Office Contact on Sales Performance.
- Published in:
- Personnel Psychology, 1954, v. 7, n. 3, p. 381, doi. 10.1111/j.1744-6570.1954.tb01606.x
- By:
- Publication type:
- Article
5
Are You in This Country? How “Local” Social Relations Can Limit the “Globalisation” of Customer Services Supply Chains.
- Published in:
- Antipode, 2010, v. 42, n. 2, p. 289, doi. 10.1111/j.1467-8330.2009.00748.x
- By:
- Publication type:
- Article
6
Language: Are You Being Served?
- Published in:
- Critical Quarterly, 1997, v. 39, n. 2, p. 97, doi. 10.1111/1467-8705.00098
- By:
- Publication type:
- Article
7
Strategic Corporate Philanthropy: Addressing Frontline Talent Needs Through an Educational Giving Program.
- Published in:
- Journal of Business Ethics, 2005, v. 60, n. 2, p. 147, doi. 10.1007/s10551-005-1175-3
- By:
- Publication type:
- Article
8
An Analysis of Customer Service Offered to Graduate Students at the University of Technology, Jamaica.
- Published in:
- Journal of Arts Science & Technology, 2014, v. 7, p. 116
- By:
- Publication type:
- Article
9
MOMENTS OF TRUTH: EXAMINING TRANSIENT AUTHENTICITY AND IDENTITY IN SERVICE ENCOUNTERS.
- Published in:
- Academy of Management Journal, 2013, v. 56, n. 2, p. 473, doi. 10.5465/amj.2011.0252
- By:
- Publication type:
- Article
10
SERVICE WITH A SMILE: EMOTIONAL CONTAGION IN THE SERVICE ENCOUNTER.
- Published in:
- Academy of Management Journal, 2001, v. 44, n. 5, p. 1018, doi. 10.5465/3069445
- By:
- Publication type:
- Article
11
Using Graph Theory to Value Paying and Nonpaying Customers in a Social Network: Linking Customer Lifetime Value to Word-of-Mouth Social Value.
- Published in:
- Journal of Relationship Marketing, 2015, v. 14, n. 4, p. 301, doi. 10.1080/15332667.2015.1095008
- By:
- Publication type:
- Article