Works matching DE "CUSTOMER service management"
Results: 339
Using Text Analytics to Derive Customer Service Management Benefits from Unstructured Data.
- Published in:
- MIS Quarterly Executive, 2016, v. 15, n. 4, p. 243
- By:
- Publication type:
- Article
Retail Deli Slicer Cleaning Frequency--Six Selected Sites, United States, 2012.
- Published in:
- 2016
- By:
- Publication type:
- journal article
LEAPING FORWARD IN THE BUSINESS OF HAPPINESS:THE PVR WAY.
- Published in:
- PRERANA: Journal of Management Thought & Practice, 2016, v. 8, n. 1, p. 33
- By:
- Publication type:
- Article
SEMS Says...
- Published in:
- Industrial Management, 2016, v. 58, n. 2, p. 8
- Publication type:
- Article
Implementation of Logistics and Transport Processes in an Enterprise Operating on Polish Territory in the Face of COVID-19.
- Published in:
- TransNav: International Journal on Marine Navigation & Safety of Sea Transportation, 2022, v. 16, n. 1, p. 89``, doi. 10.12716/1001.16.01.09
- By:
- Publication type:
- Article
A Hermeneutics of the Consumer.
- Published in:
- Annals of Philosophy, Social & Human Disciplines, 2011, v. 1, p. 109
- By:
- Publication type:
- Article
Customer Scope and Supplier Performance: The Japanese Automotive Industry.
- Published in:
- Annals of Business Administrative Science (ABAS), 2017, v. 16, n. 4, p. 165, doi. 10.7880/abas.0170426a
- By:
- Publication type:
- Article
Measuring Service Quality at RYM Engineering College Library Bellary of Karnataka State: A LibQUAL<sup>+TM</sup> Approach.
- Published in:
- Asian Journal of Information Science & Technology (AJIST), 2013, v. 3, n. 2, p. 1, doi. 10.51983/ajist-2013.3.2.84
- By:
- Publication type:
- Article
Marketing Performance Sustainability in the Jordanian Hospitality Industry: The Roles of Customer Relationship Management and Service Quality.
- Published in:
- Sustainability (2071-1050), 2022, v. 14, n. 2, p. 803, doi. 10.3390/su14020803
- By:
- Publication type:
- Article
Empathy of Customer Relationship Management in Emerging Retail Sector.
- Published in:
- International Journal of Business Insights & Transformation, 2016, v. 9, n. 2, p. 14
- By:
- Publication type:
- Article
Application analysis and prospect of smart clothing store based on new technology.
- Published in:
- Wool Textile Journal, 2021, v. 49, n. 7, p. 90, doi. 10.19333/j.mfkj.20201101005
- By:
- Publication type:
- Article
Unleashing the Power of mCRM: Investigating Antecedents of Mobile CRM Values from Managers' Viewpoint.
- Published in:
- International Journal of Human-Computer Interaction, 2016, v. 32, n. 10, p. 747, doi. 10.1080/10447318.2016.1189653
- By:
- Publication type:
- Article
Mind the gap: Improving the performance of the reference laboratory to endtuberculosis in Armenia.
- Published in:
- Journal of Infection in Developing Countries, 2019, v. 13, p. 10, doi. 10.3855/jidc.10935
- By:
- Publication type:
- Article
Beyond the lease: True partnerships between airports and concessionaires.
- Published in:
- Journal of Airport Management, 2018, v. 12, n. 2, p. 157, doi. 10.69554/gojv4364
- By:
- Publication type:
- Article
The Pathfinder Process in Northern Ireland.
- Published in:
- Public Money & Management, 1988, v. 8, n. 1/2, p. 75, doi. 10.1080/09540968809387469
- By:
- Publication type:
- Article
HOW SUPPLIERS AFFECT TRUST WITH THEIR CUSTOMERS: THE ROLE OF SALESPERSON JOB SATISFACTION AND PERCEIVED CUSTOMER IMPORTANCE.
- Published in:
- Journal of Marketing Theory & Practice, 2009, v. 17, n. 4, p. 383, doi. 10.2753/MTP1069-6679170406
- By:
- Publication type:
- Article
Contribución a la competitividad de una empresa con herramientas estratégicas: Método ABC y el personal de la organización.
- Published in:
- Pensamiento & Gestión, 2011, n. 31, p. 73
- By:
- Publication type:
- Article
Managing service recovery processes: the role of customers' age.
- Published in:
- Journal of Business Economics & Management, 2011, v. 12, n. 3, p. 503, doi. 10.3846/16111699.2011.599405
- By:
- Publication type:
- Article
An Inside-out Marketing Strategy for Innovation among Human Service Nonprofits in South Korea.
- Published in:
- Nonprofit Management & Leadership, 2016, v. 26, n. 3, p. 331, doi. 10.1002/nml.21196
- By:
- Publication type:
- Article
Green-eyed coworkers in service organizations: The impact of being envied by coworkers on employee service outcomes.
- Published in:
- Asia Pacific Journal of Management, 2024, v. 41, n. 4, p. 2251, doi. 10.1007/s10490-023-09911-7
- By:
- Publication type:
- Article
Costs to Australian taxpayers of pharmaceutical monopolies and proposals to extend them in the Trans-Pacific Partnership Agreement.
- Published in:
- Medical Journal of Australia, 2015, v. 202, n. 6, p. 306, doi. 10.5694/mja14.01682
- By:
- Publication type:
- Article
Transmission Statement: Rules of Engagement Keep Customers First.
- Published in:
- Public Relations Tactics, 2017, v. 24, n. 6, p. 21
- Publication type:
- Article
Quality Service.
- Published in:
- Public Relations Tactics, 2016, v. 23, n. 1, p. 15
- By:
- Publication type:
- Article
Nancy Alfaro as an Exemplary Collaborative Public Manager: How Customer Service Was Aligned with Customer Needs.
- Published in:
- Public Administration Review, 2009, v. 69, n. 3, p. 487, doi. 10.1111/j.1540-6210.2009.01994.x
- By:
- Publication type:
- Article
Customer Service in Public Administration.
- Published in:
- Public Administration Review, 1991, v. 51, n. 3, p. 263, doi. 10.2307/976950
- By:
- Publication type:
- Article
Eliminating customer experience pain points in complex customer journeys through smart service solutions.
- Published in:
- Psychology & Marketing, 2024, v. 41, n. 3, p. 592, doi. 10.1002/mar.21938
- By:
- Publication type:
- Article
A replication and extension of quality management into the supply chain
- Published in:
- Journal of Operations Management, 2008, v. 26, n. 4, p. 468, doi. 10.1016/j.jom.2007.06.002
- By:
- Publication type:
- Article
Sustainable supply chains: An introduction
- Published in:
- Journal of Operations Management, 2007, v. 25, n. 6, p. 1075, doi. 10.1016/j.jom.2007.01.012
- By:
- Publication type:
- Article
Tourism Experience Network: Co-creation of Experiences in Interactive Processes.
- Published in:
- International Journal of Tourism Research, 2013, v. 15, n. 5, p. 495, doi. 10.1002/jtr.1892
- By:
- Publication type:
- Article
A Multiserver Queueing System with Impatient Customers.
- Published in:
- Management Science, 1999, v. 45, n. 3, p. 444, doi. 10.1287/mnsc.45.3.444
- By:
- Publication type:
- Article
A Note on Approximating Peak Congestion in M<sub>t</sub>/G/∞ Queues with Sinusoidal Arrivals.
- Published in:
- Management Science, 1998, v. 44, n. 11, p. S137, doi. 10.1287/mnsc.44.11.S137
- By:
- Publication type:
- Article
Admission policies in loss queueing models with heterogeneous arrivals.
- Published in:
- Management Science, 1998, v. 44, n. 3, p. 311, doi. 10.1287/mnsc.44.3.311
- By:
- Publication type:
- Article
DETERMINISTIC APPROXIMATIONS TO CO-PRODUCTION PROBLEMS WITH SERVICE CONSTRAINTS AND RANDOM YIELDS.
- Published in:
- Management Science, 1992, v. 38, n. 5, p. 724, doi. 10.1287/mnsc.38.5.724
- By:
- Publication type:
- Article
THE BEST ORDER FOR QUEUES IN SERIES.
- Published in:
- Management Science, 1985, v. 31, n. 4, p. 475, doi. 10.1287/mnsc.31.4.475
- By:
- Publication type:
- Article
APPROXIMATING THE EQUILIBRIUM BEHAVIOR OF MULTI-SERVER LOSS SYSTEMS.
- Published in:
- Management Science, 1985, v. 31, n. 2, p. 235, doi. 10.1287/mnsc.31.2.235
- By:
- Publication type:
- Article
REVERSIBILITY OF TANDEM BLOCKING QUEUEING SYSTEMS.
- Published in:
- Management Science, 1985, v. 31, n. 1, p. 78, doi. 10.1287/mnsc.31.1.78
- By:
- Publication type:
- Article
ALGORITHMIC SOLUTION OF SOME QUEUES WITH OVERFLOWS.
- Published in:
- Management Science, 1982, v. 28, n. 8, p. 925, doi. 10.1287/mnsc.28.8.925
- By:
- Publication type:
- Article
SOME NEW RESULTS FOR THE M/M/1 QUEUE.
- Published in:
- Management Science, 1982, v. 28, n. 7, p. 821, doi. 10.1287/mnsc.28.7.821
- By:
- Publication type:
- Article
COMPARING OPERATING CHARACTERISTICS OF QUEUES IN WHICH CUSTOMERS REQUIRE A RANDOM NUMBER OF SERVERS.
- Published in:
- Management Science, 1981, v. 27, n. 1, p. 65, doi. 10.1287/mnsc.27.1.65
- By:
- Publication type:
- Article
Risk Management of Contract Portfolios in IT Services: The Profit-at-Risk Approach.
- Published in:
- Journal of Management Information Systems, 2008, v. 25, n. 1, p. 17, doi. 10.2753/MIS0742-1222250102
- By:
- Publication type:
- Article
Southwest Airlines: A Case Study Linking Employee Needs Satisfaction and Organizational Capabilities to Competitive Advantage.
- Published in:
- 1996
- By:
- Publication type:
- Case Study
Organization Design for Service Excellence: A Review of the Literature.
- Published in:
- Human Resource Management, 1996, v. 35, n. 4, p. 471, doi. 10.1002/(SICI)1099-050X(199624)35:4<471::AID-HRM3>3.0.CO;2-T
- By:
- Publication type:
- Article
Artificial-intelligence-powered customer service management in the logistics industry.
- Published in:
- Entrepreneurial Business & Economics Review, 2023, v. 11, n. 4, p. 109, doi. 10.15678/EBER.2023.110407
- By:
- Publication type:
- Article
Plan estratégico basado en ITIL para mipymes en el departamento de Arauca-Colombia.
- Published in:
- Lámpsakos, 2019, n. 22, p. 68, doi. 10.21501/21454086.3280
- By:
- Publication type:
- Article
Customer equilibrium in a single-server system with virtual and system queues.
- Published in:
- Queueing Systems, 2017, v. 87, n. 1/2, p. 161, doi. 10.1007/s11134-017-9538-x
- By:
- Publication type:
- Article
Stability of a two-queue cyclic polling system with BMAPs under gated service and state-dependent time-limited service disciplines.
- Published in:
- Queueing Systems, 2017, v. 85, n. 1/2, p. 117, doi. 10.1007/s11134-016-9504-z
- By:
- Publication type:
- Article
The acquisition queue.
- Published in:
- Queueing Systems, 2007, v. 56, n. 3/4, p. 229, doi. 10.1007/s11134-007-9038-5
- By:
- Publication type:
- Article
On balking from an empty queue.
- Published in:
- Queueing Systems, 2007, v. 55, n. 4, p. 239, doi. 10.1007/s11134-007-9020-2
- By:
- Publication type:
- Article
The Concierge. Tradition, Obsolescence and Innovation in Tourism.
- Published in:
- Symphonya: Emerging Issues in Management, 2016, n. 2, p. 17, doi. 10.4468/2016.2.03bellini.convert
- By:
- Publication type:
- Article
The Implications of Social Media on Customer Relationship Management and the Hospitality Industry.
- Published in:
- Journal of Management Policy & Practice, 2013, v. 14, n. 3, p. 18
- By:
- Publication type:
- Article