Validation of a Measure of Service Climate in Organizations.
- Published in:
- Revista de Psicologia del Trabajo y de Las Organizaciones, 2012, v. 28, n. 2, p. 69, doi. 10.5093/tr2012a6
- By:
- Publication type:
- Article
Works matching DE "CUSTOMER satisfaction surveys"
Results: 110
1
2
An Analysis Of The Chinese Business-To-Consumer Online Shopping Sector From The Perspective Of Customer Satisfaction.
- Published in:
- Frontiers in Health Informatics, 2024, v. 13, n. 8, p. 3517
- By:
- Publication type:
- Article
3
Assessing Customer Service Satisfaction Levels in Private Healthcare Hospitals: A Focus on Health Information Management and Patient Experience.
- Published in:
- Frontiers in Health Informatics, 2024, v. 13, n. 6, p. 1386
- By:
- Publication type:
- Article
4
The effect of reliability and empathy on customer satisfaction: A survey of PT Telkom Indonesia's IndiHome customers.
- Published in:
- Human Systems Management, 2024, v. 43, n. 2, p. 181, doi. 10.3233/HSM-230003
- By:
- Publication type:
- Article
5
Observing the Relation between Working Life Quality of Staffs and Satisfaction of the Customers in Razi Insurance Co.
- Published in:
- International Journal of Scientific Management & Development, 2016, v. 4, n. 1, p. 7
- By:
- Publication type:
- Article
6
Role of Family and Survival Strategies of Micro-Family Food Business during COVID-19 Pandemic.
- Published in:
- Journal of Tourism & Services, 2023, v. 14, n. 26, p. 153, doi. 10.29036/jots.v14i26.489
- By:
- Publication type:
- Article
7
PARTICULAR ASPECTS OF CONSUMER'S SATISFACTION REGARDING TOURISM PRODUCTS.
- Published in:
- Yearbook of the 'Gheorghe Zane' Institute of Economic Researches - JASSY / Anuarul Institutului de Cercetări Economice 'Gheorghe Zane' Iaşi, 2014, v. 23, n. 2, p. 113
- By:
- Publication type:
- Article
8
Customer satisfaction incentives with budget constraints.
- Published in:
- International Transactions in Operational Research, 2018, v. 25, n. 6, p. 1973, doi. 10.1111/itor.12259
- By:
- Publication type:
- Article
9
Public transportation quality of service: factors, models, and applications.
- Published in:
- 2019
- By:
- Publication type:
- Book Review
10
HO\N HUMAN-CENTRIC DESIGN THINKING CAN IMPROVE COMMUNICATION PROCESS IN WELLNESS. CASE STUDY ON HOTEL INTERNATIONAL, BAILE FELIX, ROMANIA.
- Published in:
- Annals of the University of Oradea, Economic Science Series, 2020, v. 29, p. 27
- By:
- Publication type:
- Article
11
Silent Voices: Nonbehavioral Reactions to Service Failures.
- Published in:
- Services Marketing Quarterly, 2015, v. 36, n. 2, p. 95, doi. 10.1080/15332969.2015.1014230
- By:
- Publication type:
- Article
12
A study on holistic customer experience in selected resort hotels in China.
- Published in:
- European Journal of Tourism Research, 2016, v. 12, p. 212, doi. 10.54055/ejtr.v12i.223
- By:
- Publication type:
- Article
13
APLICAÇÃO DO MODELO SERVPERF PARA AVALIAÇÃO DOS SERVIÇOS OFERECIDOS PELO RESTAURANTE ALBINOS NO MUNICÍPIO DE ITAPERUNA/RJ.
- Published in:
- Revista Producao Online, 2019, v. 19, n. 3, p. 784, doi. 10.14488/1676-1901.v19i3.3236
- By:
- Publication type:
- Article
14
Clarifications on the Design of Customer Comment Cards: Question Type, Question Wording, and Writing Space.
- Published in:
- Journal of Hospitality Marketing & Management, 2015, v. 24, n. 2, p. 216, doi. 10.1080/19368623.2014.885402
- By:
- Publication type:
- Article
15
Bayesian Networks in Survey Data: Robustness and Sensitivity Issues.
- Published in:
- Journal of Quality Technology, 2016, v. 48, n. 3, p. 253, doi. 10.1080/00224065.2016.11918165
- By:
- Publication type:
- Article
16
Modelling user satisfaction in public transport systems considering missing information.
- Published in:
- Transportation, 2020, v. 47, n. 6, p. 2903, doi. 10.1007/s11116-019-09996-4
- By:
- Publication type:
- Article
17
Effect of critical incidents on public transport satisfaction and loyalty: an Ordinal Probit SEM-MIMIC approach.
- Published in:
- Transportation, 2020, v. 47, n. 2, p. 827, doi. 10.1007/s11116-018-9921-4
- By:
- Publication type:
- Article
18
A model-based fuzzy analysis of questionnaires.
- Published in:
- Statistical Methods & Applications, 2019, v. 28, n. 2, p. 187, doi. 10.1007/s10260-018-00443-9
- By:
- Publication type:
- Article
19
Quality Study and Improvement of Logistic Processes on the Example of a Chosen Enterprise.
- Published in:
- Management Systems in Production Engineering, 2019, v. 27, n. 1, p. 18, doi. 10.1515/mspe-2019-0003
- By:
- Publication type:
- Article
20
„Let's Stay in Touch" – Direktwerbung unter der DSGVO: Eine kritische Bewertung der Orientierungshilfe der Aufsichtsbehörden.
- Published in:
- Computer und Recht, 2018, v. 34, n. 12, p. 770, doi. 10.9785/cr-2018-341207
- By:
- Publication type:
- Article
21
Clustering Customers on the Basis of Their Perceptions of Microfinancing by Banks: A Study of Rural Poor in Punjab.
- Published in:
- Paradigm (09718907), 2014, v. 18, n. 1, p. 21, doi. 10.1177/0971890714540364
- By:
- Publication type:
- Article
22
Antecedentes Mais Relevantes da Satisfação dos Consumidores no Varejo Supermercadista.
- Published in:
- GESTÃO.Org: Revista Eletrônica de Gestão Organizacional, 2014, v. 12, n. 2, p. 134
- By:
- Publication type:
- Article
23
Tell Us Again, How Satisfied Are You? The Influence of Recurring Posttransaction Surveys on Purchase Behavior.
- Published in:
- Journal of Service Research, 2017, v. 20, n. 3, p. 292, doi. 10.1177/1094670517690026
- By:
- Publication type:
- Article
24
Service Failure Severity, Customer Satisfaction, and Market Share: An Examination of the Airline Industry.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 415, doi. 10.1177/1094670514538119
- By:
- Publication type:
- Article
25
Are We Aligned…Enough? The Effects of Perceptual Congruence Between Service Teams and Their Leaders on Team Performance.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 2, p. 212, doi. 10.1177/1094670513516673
- By:
- Publication type:
- Article
26
Intelligent decision system based on the evidential reasoning approach and its applications.
- Published in:
- Journal of Telecommunications & Information Technology, 2024, p. 134, doi. 10.26636/jtit.2005.3.323
- By:
- Publication type:
- Article
27
Modeling user perception of bus service quality: A case study in Mauritius.
- Published in:
- Songklanakarin Journal of Science & Technology, 2020, v. 42, n. 3, p. 660
- By:
- Publication type:
- Article
28
Will Tariffs Hurt Customer Satisfaction With Cars?
- Published in:
- Quality Progress, 2018, v. 51, n. 10, p. 11
- Publication type:
- Article
29
Data Privacy, Ads Drive Customer Dissatisfaction in Social Media.
- Published in:
- Quality Progress, 2018, v. 51, n. 9, p. 13
- Publication type:
- Article
30
AMERICAN CAR BUYERS LESS SATISFIED.
- Published in:
- Quality Progress, 2017, v. 50, n. 10, p. 11
- Publication type:
- Article
31
WEBSITE WOES LEAD TO MORE DISSATISFACTION WITH FEDS.
- Published in:
- Quality Progress, 2014, v. 47, n. 3, p. 15
- Publication type:
- Article
32
Acting on feedback.
- Published in:
- 2013
- By:
- Publication type:
- Letter
33
USE OF CUSTOMER SATISFACTION SURVEY IN ANALYTICAL MARKETING OF A RESEARCH INSTITUTE.
- Published in:
- Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie, 2020, n. 148, p. 117, doi. 10.29119/1641-3466.2020.148.8
- By:
- Publication type:
- Article
34
CUSTOMER SATISFACTION SURVEY OF URBAN PUBLIC TRANSPORT.
- Published in:
- Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie, 2020, n. 145, p. 685, doi. 10.29119/1641-3466.2020.145.51
- By:
- Publication type:
- Article
35
USE OF CUSTOMER SATISFACTION SURVEY IN ANALYTICAL MARKETING OF A RESEARCH INSTITUTE.
- Published in:
- Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie, 2020, n. 145, p. 89, doi. 10.29119/1641-3466.2020.145.6
- By:
- Publication type:
- Article
36
CUSTOMER SATISFACTION IN RETAIL BANKING - CURRENT AND FUTURE RESEARCH TRENDS.
- Published in:
- Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie, 2019, n. 136, p. 69, doi. 10.29119/1641-3466.2019.136.6
- By:
- Publication type:
- Article
37
F.6 Quality improvement in neurosurgery: the dramatic impact of the spine assessment clinic in reducing post-op emergency department visits.
- Published in:
- 2025
- By:
- Publication type:
- Abstract
38
Her Şey Dâhil Sistemde Hizmet Veren Bir Otel İşletmesinde Kalite Maliyetlerinin Tespitine Yönelik Bir Araştırma.
- Published in:
- Gümüshane University Electronic Journal of the Institute of Social Science / Gümüshane Üniversitesi Sosyal Bilimler Enstitüsü Elektronik Dergisi, 2019, v. 10, p. 275
- By:
- Publication type:
- Article
39
Bulanık Bir Model İle Özel Alışveriş Sitelerinin Değerlendirilmesi.
- Published in:
- Cag University Journal of Social Sciences, 2012, v. 9, n. 2, p. 35
- By:
- Publication type:
- Article
40
Mejora Continua del Servicio al Cliente Mediante ServQual y Red de Petri en un Restaurante de Santa Marta, Colombia.
- Published in:
- Información Tecnológica, 2019, v. 30, n. 2, p. 73, doi. 10.4067/S0718-07642019000200073
- By:
- Publication type:
- Article
41
President's Message.
- Published in:
- African Violet Magazine, 2022, v. 75, n. 1, p. 3
- By:
- Publication type:
- Article
42
Parametric and Nonparametric Statistics for Sample Surveys and Customer Satisfaction Data: by R. Arboretti, A. Bathke, S. Bonnini, P. Bordignon, E. Carrozzo, L. Corain, and L. Salmaso. Cham, Switzerland: Springer, 2018, x + 84 pp., $69.99, ISBN: 978-319-91739-9
- Published in:
- 2020
- By:
- Publication type:
- Book Review
43
Enhancing Customer Satisfaction through Fashion Retail.
- Published in:
- Journal of Textile & Apparel Technology & Management (JTATM), 2020, v. 11, n. 3, p. 1
- By:
- Publication type:
- Article
44
Perceived Service Quality Toward Customer Satisfaction in Majlis Perbandaran Seremban.
- Published in:
- KnE Social Sciences, 2020, p. 798, doi. 10.18502/kss.v4i6.6643
- By:
- Publication type:
- Article
45
A comparison of Asians', Hispanics', and Whites' restaurant tipping.
- Published in:
- Journal of Applied Social Psychology, 2013, v. 43, n. 4, p. 834, doi. 10.1111/jasp.12009
- By:
- Publication type:
- Article
46
CUSTOMER-CENTRIC APPROACH FOR FINANCIAL AND ECONOMIC SURVEYS OF PRIVATE SECURITY COMPANIES.
- Published in:
- Economic Archive / Narodnostopanski Arhiv, 2023, n. 1, p. 75, doi. 10.58861/tae.ea-nsa.2023.1.05.en
- By:
- Publication type:
- Article
47
Digital versus Traditional Workflow for Immediate Loading in Single-Implant Restoration: A Randomized Clinical Trial.
- Published in:
- Biology (2079-7737), 2021, v. 10, n. 12, p. 1281, doi. 10.3390/biology10121281
- By:
- Publication type:
- Article
48
Macau wine festivalscape: Attendees' satisfaction and behavioural intentions.
- Published in:
- Hospitality & Society, 2018, v. 8, n. 3, p. 273, doi. 10.1386/hosp.8.3.273_7
- By:
- Publication type:
- Article
49
FROM THE EXECUTIVE DIRECTOR.
- Published in:
- Armed Forces Comptroller, 2020, v. 65, n. 1, p. 5
- By:
- Publication type:
- Article
50
Efficiency in radiology departments: a two-stage analysis.
- Published in:
- Flexible Services & Manufacturing Journal, 2024, v. 36, n. 2, p. 481, doi. 10.1007/s10696-023-09499-6
- By:
- Publication type:
- Article