Works matching DE "CUSTOMER orientation"
Results: 845
WHAT IS THE MEANING AND IMPORTANCE OF CUSTOMER ORIENTATION AS PART OF THE BUSINESS MODELS? THE CASE OF RETAIL CHAINS IN THE FOOD MARKET.
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- Polish Journal of Management Studies, 2024, v. 30, n. 1, p. 169, doi. 10.17512/pjms.2024.30.1.10
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The Effects of Hotel Employees' Attitude Toward the Use of AI on Customer Orientation: The Role of Usage Attitudes and Proactive Personality.
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- Behavioral Sciences (2076-328X), 2025, v. 15, n. 2, p. 127, doi. 10.3390/bs15020127
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ABSTRACTS/RÉSUMÉS.
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- European Review of Service Economics & Management / Revue Européenne d'Economie et Management des Services, 2024, n. 18, p. 187
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Le rôle de la marque employeur entre l'orientation-client et la performance commerciale des ateliers de réparation.
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- European Review of Service Economics & Management / Revue Européenne d'Economie et Management des Services, 2024, n. 18, p. 17
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The student-as-consumer approach in higher education and its effects on academic performance.
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- Studies in Higher Education, 2017, v. 42, n. 11, p. 1958, doi. 10.1080/03075079.2015.1127908
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Rajiv Sharma, Mark Garrett.
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- Melliand International / Melliand Textilberichte, 2024, n. 6, p. 10
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KM.ON – digital driven innovation.
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- Melliand International / Melliand Textilberichte, 2018, n. 4, p. 209
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THE "RIGHT" PERSON FOR THE JOB: EXPLORING THE AESTHETIC OF LABOR WITHIN THE EVENTS INDUSTRY.
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- Event Management, 2013, v. 17, n. 2, p. 135, doi. 10.3727/152599513X13668224082341
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An evaluation of customer relationship management in hospital-based and privately run nursing homes in Taiwan.
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- Total Quality Management & Business Excellence, 2013, v. 24, n. 9/10, p. 1004, doi. 10.1080/14783363.2011.637783
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A framework for quality dimensions of knowledge management systems.
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- Total Quality Management & Business Excellence, 2010, v. 21, n. 11, p. 1215, doi. 10.1080/14783363.2010.529351
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Testing the criticality of HR-TQM factors in the Malaysian higher education context.
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- Total Quality Management & Business Excellence, 2010, v. 21, n. 11, p. 1177, doi. 10.1080/14783360701349534
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Managing service quality: The managers' orientations and their consequences - case study evidence of current practice.
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- Total Quality Management & Business Excellence, 2010, v. 21, n. 6, p. 673, doi. 10.1080/14783363.2010.483097
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Results of an empirical investigation on the anticipated improvement areas of the ISO 9001:2000 standard.
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- Total Quality Management & Business Excellence, 2010, v. 21, n. 6, p. 687, doi. 10.1080/14783363.2010.483101
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Service quality in higher education.
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- Total Quality Management & Business Excellence, 2009, v. 20, n. 2, p. 139, doi. 10.1080/14783360802622805
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Fueling Digital Transformation with Citizen Developers and Low-Code Development.
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- MIS Quarterly Executive, 2023, v. 22, n. 3, p. 221, doi. 10.17705/2msqe.00083
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SOCO's impact on service outcomes of tour guides: the moderating effect of customers’ shopping orientation.
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- Current Issues in Tourism, 2018, v. 21, n. 8, p. 917, doi. 10.1080/13683500.2015.1118444
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Vader Lexicon and Support Vector Machine Algorithm to Detect Customer Sentiment Orientation.
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- Journal of Information Systems Engineering & Business Intelligence, 2023, v. 9, n. 1, p. 109, doi. 10.20473/jisebi.9.1.108-118
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THE MEDIATING ROLE OF PRODUCT INNOVATION ON THE RELATIONSHIP BETWEEN MARKETING INFORMATION SYSTEM AND CUSTOMER ORIENTATION.
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- Journal of Economics & Administrative Sciences, 2021, v. 27, n. 130, p. 98, doi. 10.33095/jeas.v27i130.2196
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Klasifikasi Emosional Ulasan Pelanggan dengan Pendekatan NLP menggunakan Metode Ensemble dan ROS.
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- Techno.com, 2024, v. 23, n. 4, p. 773, doi. 10.62411/tc.v23i4.11559
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REVISITING THE RELATIONSHIP BETWEEN INTERNAL MARKETING AND EXTERNAL MARKETING: THE ROLE OF CUSTOMER ORIENTATION.
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- Journal of Developing Areas, 2015, v. 49, n. 3, p. 249, doi. 10.1353/jda.2015.0165
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The Ecological Validity of Photographic Slides and Videotapes in Simulating the Service Setting.
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- Journal of Consumer Research, 1992, v. 19, n. 2, p. 271, doi. 10.1086/209301
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Advertising Intimacy: Relationship Marketing and The Services Consumer.
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- Journal of Advertising, 1997, v. 26, n. 4, p. 7, doi. 10.1080/00913367.1997.10673532
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Stop Managing Customer Satisfaction Reactively.
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- Industrial Management, 2009, v. 51, n. 3, p. 27
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CUSTOMER ORIENTATION OF SERVICE EMPLOYEES: AN EMPIRICAL STUDY OF INTERNATIONAL STUDENT RECRUITMENT BUSINESS IN THAILAND.
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- Oxidation Communications, 2020, v. 43, n. 3, p. 559
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Effective Leadership Attributes: Evidences from Indian Power Sector.
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- Indian Journal of Industrial Relations, 2022, v. 58, n. 2, p. 221
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THE EFFECT OF MARKET-ORIENTED AND BRAND-ORIENTED SERVICE IMPROVEMENT ON HOTEL PERFORMANCE.
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- Advances in Hospitality & Tourism Research (AHTR): An International Journal of Akdeniz University, Tourism Faculty, 2021, v. 9, n. 1, p. 29, doi. 10.30519/ahtr.776199
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AGILITY ASSESSMENT IN THE WOODWORKING COMPANY.
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- Acta Facultatis Xylologiae Zvolen, 2024, v. 66, n. 2, p. 155, doi. 10.17423/afx.2024.66.2.13
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PROCESNO FUNKCIONISANJE LOKALNE SAMOUPRAVE.
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- Economics: Innovative & Economic Research Journal / Casopis za Ekonomsku Teoriju i Analizu, 2015, v. 3, n. 1, p. 175, doi. 10.1515/eoik-2015-0006
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One foot in the online gig economy: Coping with a splitting professional identity.
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- Journal of Professions & Organization, 2022, v. 9, n. 3, p. 273, doi. 10.1093/jpo/joac015
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CUSTOMER CENTRICITY: A BIBLIOMETRIC ANALYSIS OF ACADEMIC PRODUCTION.
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- Brazilian Journal of Management / Revista de Administração da UFSM, 2020, v. 13, p. 1510, doi. 10.5902/1983465961375
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DYSFUNCTIONAL CUSTOMER BEHAVIOR AND SERVICE EMPLOYEES TACTICS.
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- Brazilian Journal of Management / Revista de Administração da UFSM, 2019, v. 12, n. 2, p. 302, doi. 10.5902/19834659
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The Moderating Effect of Entrepreneurship Orientation on New Product Innovation Performance.
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- International Journal of Business, 2020, v. 25, n. 2, p. 195
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Proactive customer orientation and joint learning capabilities in collaborative machine to machine innovation technology development: the case study of automotive equipment manufacturer.
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- Oeconomia Copernicana, 2020, v. 11, n. 3, p. 531, doi. 10.24136/oc.2020.022
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Proactive customer orientation and joint learning capabilities in collaborative machine to machine innovation technology development: the case study of automotive equipment manufacturer.
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- Oeconomia Copernicana, 2020, v. 11, n. 3, p. 531, doi. 10.24136/oc.2020.022
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Social Customer-Oriented Technologies in the Tourism Industry: An Empirical Analysis.
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- TEM Journal, 2019, v. 8, n. 4, p. 1371, doi. 10.18421/TEM84-39
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THE ORIENTATION EVALUATION MATRIX (OEM): ARE STUDENTS CUSTOMERS OR PRODUCTS?
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- Marketing Education Review, 2008, v. 18, n. 3, p. 15, doi. 10.1080/10528008.2008.11489044
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(In) Direct Effects of Customer-Defined Market Orientation on Brand Loyalty through Purchase Intention and Brand Image: A Parallel Mediation Approach.
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- Lahore Journal of Business, 2021, v. 9, n. 2, p. 79, doi. 10.35536/ljb.2021.v9.i2.a4
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A Study of Customer Orientation and Customer Commitment in the Food Sector of Pakistan.
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- Lahore Journal of Business, 2020, v. 8, n. 2, p. 1
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Practicing Market Orientation for Customer Engagement: The Mediating Effect of Personalization and Multi-Channel Marketing.
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- Lahore Journal of Business, 2018, v. 7, n. 1, p. 1
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MARKET ORIENTATION 'HICCUPS' BY SERVICE QUALITY GAPS.
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- CLEAR International Journal of Research in Commerce & Management, 2021, v. 12, n. 1, p. 1
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Exploring the impacts of perceived e-collaboration service convenience on new product development in Taiwanese IC design companies.
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- Information Technology & Management, 2018, v. 19, n. 2, p. 107, doi. 10.1007/s10799-017-0277-9
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بررسی میزان بازارگرایی در مراکز آموزشی و درمانی قزوین: کاربرد الگوی سه وجهی تحلیل بازار.
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- Hospital Journal, 2020, v. 19, n. 4, p. 45
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Determining the Level of Hospitalized Patients Satisfaction of Hospitals: A Systematic Review and Meta-Analysis.
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- Hospital Journal, 2013, v. 12, n. 1, p. 77
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TWO-PHASE ALGORITHM FOR SOLVING HETEROGENEOUS TRAVELLING REPAIRMEN PROBLEM WITH TIME WINDOWS.
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- International Journal for Traffic & Transport Engineering, 2015, v. 5, n. 1, p. 64, doi. 10.7708/ijtte.2015.5(1).08
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FROM CUSTOMER ORIENTATION TO SOCIAL CRM. NEW INSIGHTS FROM CENTRAL EUROPE.
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- Scientific Papers of the University of Pardubice. Series D, Faculty of Economics & Administration, 2016, v. 23, n. 36, p. 29
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Customer Orientated Indices and Reliability Evaluation of Meshed Power Distribution System.
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- Reliability: Theory & Applications, 2020, v. 15, n. 1, p. 10
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DESIGNING A MODEL OF CUSTOMER RELATIONSHIP MANAGEMENT FOR A MOBILE PHONE COMPANY.
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- Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie, 2015, n. 3, p. 200
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Theoretical Antecedent of Customer Relationship Management of Banks in India.
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- Acta Universitatis Danubius: Œconomica, 2017, v. 13, n. 5, p. 123
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Men versus Women in the Sale of Financial Products.
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- Acta Universitatis Danubius: Œconomica, 2012, v. 8, n. 4, p. 68
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Factors Influencing Bank Customers' Orientations toward Islamic Banks: Indonesian Banking Perspective.
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- Sustainability (2071-1050), 2022, v. 14, n. 19, p. 12506, doi. 10.3390/su141912506
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