Works matching DE "CUSTOMER loyalty"

Results: 5000

The Impact of Corporate Social Responsibility on Customer Loyalty: Evidence from the Commercial Banks in Viet Nam.

Published in:

Economic Insights - Trends & Challenges, 2025, v. 14, n. 1, p. 85, doi. 10.51865/EITC.2025.01.06

By:

Manh Tien Pham;
Tra Thu Thi Dinh;
Phuong Thu Tran

Publication type:

Article

Identifying the drivers of 'loyal showrooming': a systematic literature review.

Published in:

International Review of Retail, Distribution & Consumer Research, 2025, v. 35, n. 3, p. 237, doi. 10.1080/09593969.2024.2380336

By:

Sharma, Amit;
Priya, Pankaj;
Dutta, Nirankush;
Sharma, Neha

Publication type:

Article

Müşteri Memnuniyeti ve Müşteri Sadakati Oluşturmada Satış Sonrası Destek Hizmetleri ve Müşteri İlişkileri Yönetiminin Rolü.

Published in:

Turkish Studies - Social Sciences, 2020, v. 15, n. 5, p. 2511, doi. 10.47356/TurkishStudies.44833

By:

Çelik, Gülşah Gençer

Publication type:

Article

Process Optimisation Methodology and the Impact of it on Customer Experience at an Information Technology Company in South Africa.

Published in:

South African Journal of Industrial Engineering, 2025, v. 36, n. 1, p. 173, doi. 10.7166/36-1-2994

By:

Mokgohloa, K.;
Ramdass, K.;
Olivier, T.

Publication type:

Article

Examining the Net Promoter Score (NPS) for Convenience Store: Is NPS Impacted by Consumer Demographics?

Published in:

Journal of Yaşar University / Yaşar Üniversitesi E-Dergisi, 2024, v. 19, n. 76, p. 541

By:

PINAR, Musa;
GIRARD, Tulay;
GÜDER, Faruk

Publication type:

Article

Attraction of knowledge celebrities: how they motivate users to pay for knowledge: by Xiaoyu Chen, Routledge, 2023, 156 pp., $180 (hardcover), ISBN 978-1-03266945-8.

Published in:

2025

By:

Hu, Qin

Publication type:

Book Review

THE INFLUENCE OF BRAND IMAGE AND SATISFACTION ON LOYALTY MEDIATED BY CUSTOMER TRUST IN THE JANJI JIWA COFFEE BRAND, JAKARTA.

Published in:

Journal Research of Social Science, Economics & Management, 2025, v. 4, n. 10, p. 1530, doi. 10.59141/jrssem.v4i10.833

By:

Trifosa, Ni Made Gracia;
Haryono, Budi;
Saparso

Publication type:

Article

THE EFFECT OF PRICE AND PRODUCT QUALITY ON PURCHASE DECISIONS WITH BRAND IMAGE AS AN INTERVENING VARIABLE IN THE LAHAT COFFEE MONOLOGUE PRODUCT.

Published in:

Journal Research of Social Science, Economics & Management, 2025, v. 4, n. 10, p. 1375, doi. 10.59141/jrssem.v4i10.849

By:

Febrina, Ade Tiara;
Maulana, Ahmad;
Rosa, Aslamia

Publication type:

Article

Deneyimsel Pazarlamanın Kurum İmajı ve Müşteri Sadakati Üzerine Etkisi1.

Published in:

Gümüshane University Journal of Social Sciences (GUSBID) / Gümüshane Üniversitesi Sosyal Bilimler Dergisi (GUSBID), 2022, v. 13, n. 3, p. 1307

By:

Karakaş, Nuri;
Çubukcu, Muhammed İhsan

Publication type:

Article

Pengaruh Idol K-Pop BTS Sebagai Brand Ambassador terhadap Keputusan Pembelian Mahasiswa E-Commerce Tokopedia di Kota Medan.

Published in:

Journal of Social & Technology / Jurnal Sosial dan Teknologi (SOSTECH), 2025, v. 5, n. 5, p. 1446, doi. 10.59188/jurnalsostech.v5i5.32101

By:

Christina, Helen

Publication type:

Article

In whose interests should companies be run?

Published in:

King's Law Journal, 2025, v. 36, n. 1, p. 48, doi. 10.1080/09615768.2024.2377717

By:

Arden of Heswall DBE, Lady

Publication type:

Article

Unveiling the role of gamification in shared mobility services.

Published in:

Environment, Development & Sustainability, 2025, v. 27, n. 6, p. 13371, doi. 10.1007/s10668-024-04465-0

By:

Pasca, Maria Giovina;
Guglielmetti Mugion, Roberta;
Di Pietro, Laura;
Renzi, Maria Francesca

Publication type:

Article

Hedonic and Impulsive Consumer Behavior Stimulated by Social Media: Implications for Sustainable Fashion Marketing.

Published in:

Sustainability (2071-1050), 2025, v. 17, n. 11, p. 5198, doi. 10.3390/su17115198

By:

Ciocodeică, David-Florin;
Chivu, Raluca-Giorgiana;
Popa, Ionuţ-Claudiu;
Mihălcescu, Horia;
Barghier, Iustinian

Publication type:

Article

AI-Driven Predictive Maintenance for Workforce and Service Optimization in the Automotive Sector.

Published in:

Applied Sciences (2076-3417), 2025, v. 15, n. 11, p. 6282, doi. 10.3390/app15116282

By:

Yıldırım, Şenda;
Yücekaya, Ahmet Deniz;
Hekimoğlu, Mustafa;
Ucal, Meltem;
Aydin, Mehmet Nafiz;
Kalafat, İrem

Publication type:

Article

A Study of Communication Challenges Faced by Consumers While Using Advertised Food Delivery Platforms on Social Media.

Published in:

Language in India, 2025, v. 25, n. 5, p. 11

By:

Jaipuria, Mayank;
Pande, Sushil

Publication type:

Article

IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER RETENTION IN TANZANIA AIRLINE INDUSTRY.

Published in:

Journal of International Trade, Logistics & Law, 2025, v. 11, n. 1, p. 24

By:

MTAMIKE, Siraji;
MAGASI, Chacha

Publication type:

Article

Marketing Outcomes and Shareholder Value: A Review and Research Agenda.

Published in:

International Journal of Market Research, 2025, v. 67, n. 4, p. 467, doi. 10.1177/14707853241277346

By:

Madathil, Johnson C.;
Paul, Justin;
Murugan, Nithya

Publication type:

Article

Corporate Social Responsibility: Economic Impacts on Consumer Loyalty and Brand Value in the Digital Era.

Published in:

Economics: Innovative & Economic Research Journal / Casopis za Ekonomsku Teoriju i Analizu, 2025, v. 13, n. 2, p. 507, doi. 10.2478/eoik-2025-0045

By:

Waghmare, Ganesh;
Dash, Pranati;
Jogalekar, Jaee;
Killedar, Murshaduddin;
Rao, Mvk Srinivasa;
Biswas, Mitrajit

Publication type:

Article

Examining the Impact of Gamification and Customer Experience on Customer Loyalty in E-commerce: Mediating Role of Customer Satisfaction.

Published in:

Journal of Enterprise & Development (JED), 2025, v. 7, n. 1, p. 180, doi. 10.20414/jed.v7i1.12995

By:

Rachmadanty, Alma Dwi;
Muhtar, Aprilia Audiayani;
Agustina, Agustina

Publication type:

Article

The Impact of Celebrity Endorsements on Brand Image, Brand Loyalty, and Repurchase Intentions in the Sports Industry: A Case Study of Nike Product in Tehran.

Published in:

Journal of New Studies in Sport Management, 2025, v. 6, n. 2, p. 16, doi. 10.22103/JNSSM.2024.23090.1277

By:

Mohammadi, Sardar;
Latifian, Arefeh

Publication type:

Article

The Impact of Religious Obligation on Customer Loyalty Toward Islamic Banks: A Moderated Mediation Approach.

Published in:

University of Sharjah Journal for Humanities & Social Sciences, 2025, v. 22, n. 1, p. 610, doi. 10.36394/jhss/22/1/14

By:

Rahman, Mahfuzur;
Albaity, Mohamed Sheikh;
Mallek, Ray Saadaoui;
Rahman, Muhammad Khalilur

Publication type:

Article

Orion Finds Planners Optimistic About Growth.

Published in:: Journal of Financial Planning, 2025, v. 38, n. 6, p. 19
Publication type:: Article

Untitled.

Published in:: Journal of Financial Planning, 2025, v. 38, n. 6, p. 19
Publication type:: Article

Annuities Help Planner Retain Clients.

Published in:: Journal of Financial Planning, 2025, v. 38, n. 6, p. 19
Publication type:: Article

PERAN MANAJEMEN BISNIS DIGITAL DALAM MENDUKUNG PERKEMBANGAN UMKM DI KOTA MAMUJU, SULAWESI BARAT.

Published in:

Syntax Idea, 2025, v. 7, n. 4, p. 584, doi. 10.46799/syntaxidea.v7i4.12820

By:

Sumarni

Publication type:

Article

Consumer engagement on social media in the sport context: a scoping review.

Published in:

Leisure Studies, 2025, v. 44, n. 3, p. 495, doi. 10.1080/02614367.2024.2324819

By:

Cao, Yuanyuan;
Matsuoka, Hirotaka

Publication type:

Article

The Influence of Customer Satisfaction and the Moderation Role of Customer Trust in the Relationship to Customer Loyalty in Digital Banking.

Published in:

Journal of Syntax Literate, 2025, v. 10, n. 5, p. 4878, doi. 10.36418/syntax-literate.v10i5.58462

By:

Paramadana, Satya;
Anthony, Benrik;
Az, M. Fariduddin;
Simanjuntak, Evi Rinawati

Publication type:

Article

The Effect of Service Fairness and Service Quality on Customer Satisfaction and Loyalty: A Case of Mobile Financial Applications in Phnom Penh.

Published in:

Human Behavior, Development & Society, 2025, v. 26, n. 1, p. 78, doi. 10.62370/hbds.v26i1.277914

By:

Sroeurn, Chhunheng;
Kohsuwan, Phanasan

Publication type:

Article

THE EFFECTS OF CORPORATE SOCIAL RESPONSIBILITIES ON PATIENT SATISFACTION, BRAND IMAGE, LOYALTY, AND INTENTION TO RETURN IN SELF-FINANCED HEALTHCARE SETTINGS.

Published in:

Bulletin of Pure & Applied Sciences-Zoology, 2024, v. 43, p. 483

By:

Biswas, Anisha;
Bhadra, Arunika;
Bose, Sreejita

Publication type:

Article

SPOSOBY BUDOWANIA LOJALNOŚCI WŚRÓD KLIENTÓW W KANAŁACH DIGITAL.

Published in:

Management & Quality / Zarządzanie i Jakość, 2025, v. 7, n. 1, p. 37

By:

KLIŚ, Tomasz

Publication type:

Article

“STARTUPS FOR DEVELOPING ORGANIC PRODUCTS AND MARKETING SCHEMES”.

Published in:

International Journal of Pharmacology & Biological Sciences, 2025, v. 19, n. 1, p. 53

By:

Painkra, Dhanlaxmi;
Sharma, Alpana

Publication type:

Article

CONTENT MARKETING, BRAND AWARENESS, AND CUSTOMER LOYALTY IN EMERGING MARKET.

Published in:

Journal of Entrepreneurship & Sustainability Issues, 2025, v. 12, n. 4, p. 43, doi. 10.9770/b4992425558

By:

Ahmed Ewis, Mamdouh Zaki;
Aly Abdou, Shereen Aly Hussien

Publication type:

Article

What drives customer loyalty in a pandemic? Semantic analysis of grocery retailers.

Published in:

Electronic Commerce Research, 2025, v. 25, n. 3, p. 2205, doi. 10.1007/s10660-024-09857-y

By:

Kuikka, Anna;
Hallikainen, Heli;
Tuominen, Sasu;
Laukkanen, Tommi

Publication type:

Article

Influence Of Service Quality On Customer Loyalty Of Generation Z Students At Private Universities In Thailand.

Published in:

Library of Progress-Library Science, Information Technology & Computer, 2024, v. 44, n. 4, p. 1282

By:

Voravarund Dhnachpiyathund;
Vichit U-on

Publication type:

Article

Customer satisfaction with online platform:A case study on shopee malaysia.

Published in:

Library of Progress-Library Science, Information Technology & Computer, 2024, v. 44, n. 4, p. 1493

By:

Jamaludin, Jeniza;
Abdul Rahman, Normy Rafida;
Mohamad, Nur Izzaty;
Rahman, Aedah Abd.;
Cging, Kow Wei

Publication type:

Article

تأثير ابعاد العلامة التجارية التأمينية في تحقيق الميزة التنافسية المستدامة / بحث تطبيقي في شركة التأمين الوطنية.

Published in:

Accounting & Financial Studies Journal, 2025, v. 20, n. 70, p. 424

By:

عاليه كوين عواد;
خلود هادي عبود

Publication type:

Article

Strengthening brand awareness as a determinant of consumer loyalty.

Published in:

Studia Commercialia Bratislavensia, 2025, v. 18, n. 62, p. 110

By:

Žiak, Filip

Publication type:

Article

Revealing the Role of Corporate Social Responsibility, Service Quality, and Perceived Value in Determining Customer Loyalty: A Meta-Analysis Study.

Published in:

Sustainability (2071-1050), 2025, v. 17, n. 10, p. 4304, doi. 10.3390/su17104304

By:

Chi, Hsin-Kuang;
Phan, Hai-Thanh

Publication type:

Article

Roles of logistics service quality in shaping generation Z customers' repurchase intention and electronic word of mouth in E-commerce industry.

Published in:

PLoS ONE, 2025, v. 20, n. 5, p. 1, doi. 10.1371/journal.pone.0323962

By:

Ngo, Thi Thuy An;
An, Gia Khuong;
Dao, Dang Khoa;
Nguyen, Ngoc Quynh Nhu;
Nguyen, Ngoc Yen Vy;
Phong, Bao Han

Publication type:

Article

International Conference on Sustainable and Economic Integration "Exploring the Role of Emotional Branding in Shaping Consumer Loyalty in the E-Commerce Sector".

Published in:

Frontiers in Health Informatics, 2025, v. 14, n. 2, p. 2197

By:

Bajpai, Dhruv;
Mishra, Prakash;
Choudhary, Deepika

Publication type:

Article

Gender Roles in the Relationship between Hijrah Intention, Satisfaction, and Islamic-Bank Customer Loyalty.

Published in:

Pertanika Journal of Social Sciences & Humanities, 2021, v. 29, n. 4, p. 2615, doi. 10.47836/pjssh.29.4.28

By:

Yudiana, Fetria Eka;
Kusuma, Hadri;
Qizam, Ibnu

Publication type:

Article

The Effect of E-WOM and Structural Assurances Mediated by Guanxi towards Customer Behavioral Loyalty.

Published in:

Pertanika Journal of Social Sciences & Humanities, 2019, v. 27, n. 2, p. 1593

By:

Perwiro Atmojo, Robertus Nugroho;
Budiastuti, Dyah;
Abbas, Bahtiar Saleh;
Kosala, Raymond

Publication type:

Article

Trust and Loyalty among Islamic and Conventional Bank Customers in Malaysia.

Published in:

Pertanika Journal of Social Sciences & Humanities, 2019, v. 27, n. 2, p. 1275

By:

Lee Siew Peng;
Moghavvemi, Sedigheh;
Lee Su Teng

Publication type:

Article

The Roles of E-Tailer Quality as Antecedent of E-Satisfaction and Its Impact on Customer Attitudinal Loyalty Creation.

Published in:

Pertanika Journal of Social Sciences & Humanities, 2018, v. 26, n. 2, p. 1175

By:

Budiastuti, Dyah

Publication type:

Article

The Effect of Service Quality and Customer Satisfaction on Customer Loyalty: A Study of Grabcar Services in Jakarta.

Published in:

Pertanika Journal of Social Sciences & Humanities, 2018, v. 26T, p. 33

By:

Bismo, Aryo;
Sarjono, Haryadi;
Ferian, Andika

Publication type:

Article

The Influence of Simplicity on Cellular Corporate Service Quality for Performance Excellence in Jakarta and West Java Provinces.

Published in:

Pertanika Journal of Social Sciences & Humanities, 2018, v. 26T, p. 1

By:

Djatmiko, Tjahjono;
Wibowo, Lili Adi;
Hurriyati, Ratih

Publication type:

Article

Purchase Intention of Islamic Brand Product among Non- Muslim Customers.

Published in:

Pertanika Journal of Social Sciences & Humanities, 2017, v. 25, p. 101

By:

Ya, S.;
Nor, M. M. N.;
Noor, S. M.;
Ahmad, Z.

Publication type:

Article

Developing and Examining a Model of Perceived Quality, Perceived Value and Perceived Risk Affecting Customer Loyalty of Environmentally-Friendly Electronic Products.

Published in:

Pertanika Journal of Social Sciences & Humanities, 2016, v. 24, n. 4, p. 1481

By:

Marakanon, Lalinthorn;
Panjakajornsak, Vinai

Publication type:

Article

The Role of Relationship Marketing on Customer Loyalty toward Indonesian Fast Food Restaurant.

Published in:

Pertanika Journal of Social Sciences & Humanities, 2016, v. 24 S, p. 215

By:

Hidayat, A.;
Zalzalah, G. G.;
Ekasasi, S. R.

Publication type:

Article

Factors Affecting Customer Loyalty in the Telecommunications Industry in the Klang Valley, Malaysia.

Published in:

Pertanika Journal of Social Sciences & Humanities, 2015, v. 23, n. S, p. 117

By:

Wong Foong Yee;
Chew Soo Ling;
Loh Kian Leong

Publication type:

Article