Works matching DE "CUSTOMER feedback"

Results: 571

Refining the behavior of multiple expert systems: a concept and empirical results.

Published in:

Intelligent Systems in Accounting, Finance & Management, 1998, v. 7, n. 2, p. 81, doi. 10.1002/(SICI)1099-1174(199806)7:2<81::AID-ISAF142>3.0.CO;2-7

By:

Holsapple, Clyde;
Lee, Anita;
Otto, James

Publication type:

Article

A novel framework for sentiment classification employing Bi-GRU optimized by enhanced human evolutionary optimization algorithm.

Published in:

Scientific Reports, 2025, v. 15, n. 1, p. 1, doi. 10.1038/s41598-025-01516-y

By:

Wang, Xi;
Nourmohammadi, Samad

Publication type:

Article

Optimizing Operation Processes and Supply Chain Management for Enhanced Service and Product Quality in Quick Service Restaurants.

Published in:

South East Asian Journal of Management, 2025, v. 19, n. 1, p. 100, doi. 10.7454/seam.v19i1.1788

By:

Rodriguez, Joel Mark;
Reambonanza, Hanna V.;
Palallos, Lourdes

Publication type:

Article

A debate: does Lean Startup represent a giant leap?

Published in:

Industry & Innovation, 2025, v. 32, n. 4, p. 500, doi. 10.1080/13662716.2025.2476431

By:

Tucci, Christopher L.;
Snihur, Yuliya;
Novelli, Elena;
Felin, Teppo

Publication type:

Article

A Comprehensive Step-by-Step Framework for Launching a Restaurant on Jalandhar-Delhi GT Road.

Published in:

ANWESH: International Journal of Management & Information Technology, 2025, v. 10, n. 1, p. 06

By:

Lovelesh;
Singh, Jaideep;
Karmakar, Niloy;
Khurana, Tamana;
Kumar, Akash

Publication type:

Article

Reflection paper on the value of data as a performance consultant, "It's all about the data and more...".

Published in:: Performance Improvement, 2021, v. 60, n. 6, p. 12, doi. 10.1002/pfi.21990
Publication type:: Article

THE ROLES OF TRUST AND CONFIDENCE IN CUSTOMER CITIZENSHIP BEHAVIOR.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2018, v. 31, p. 116

By:

Celuch, Kevin;
Walz, Anna;
Hartman, Logan

Publication type:

Article

A Manager's Guide to Complaint Management.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 11

By:

Davidow, Moshe

Publication type:

Article

How the Customer Feedback Process Contributes to Perceived Customer Orientation in the Educational Context.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 2

By:

Celuch, Kevin;
Robinson, Nadine

Publication type:

Article

HOW THE CUSTOMER FEEDBACK PROCESS CONTRIBUTES TO PERCEIVED CUSTOMER ORIENTATION AND AFFECTIVE COMMITMENT IN THE HIGHER EDUCATIONAL SERVICE CONTEXT.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2016, v. 29, p. 53

By:

Celuch, Kevin;
Robinson, Nadine M.

Publication type:

Article

When Consistency Matters: The Effect of Valence Consistency on Review Helpfulness.

Published in:

Journal of Computer-Mediated Communication, 2015, v. 20, n. 2, p. 136, doi. 10.1111/jcc4.12106

By:

Quaschning, Simon;
Pandelaere, Mario;
Vermeir, Iris

Publication type:

Article

Problem-Based Learning as A Strategy to Teach Service Quality: An assessment of on-line reviews.

Published in:

Journal of Hospitality & Tourism Education, 2012, v. 24, n. 2/3, p. 67, doi. 10.1080/10963758.2012.10696672

By:

Dawson, Mary;
Titz, Karl

Publication type:

Article

Feedback analysis of service quality through data mining approach.

Published in:

Jurnal Mantik, 2024, v. 8, n. 3, p. 1484

By:

Singgalen, Yerik Afrianto

Publication type:

Article

Strengthening health systems through networks: the need for measurement and feedback.

Published in:

2012

By:

Willis, Cameron D;
Riley, Barbara L;
Best, Allan;
Ongolo-Zogo, Pierre

Publication type:

Opinion

SCORING SUCCESS.

Published in:

Marketing Research, 2011, v. 23, n. 1, p. 8

By:

Whitlark, David B.;
Rhoads, Gary K.

Publication type:

Article

The importance of BUZZ.

Published in:

Marketing Research, 2010, v. 22, n. 2, p. 20

By:

Mitchell, Alanah;
Khazanchi, Deepak

Publication type:

Article

LISTEN to the Customer.

Published in:

Marketing Research, 2010, v. 22, n. 2, p. 14

By:

KUMAR, V.;
BHAGWAT, YASHODA

Publication type:

Article

The Single-Question Trap.

Published in:

Marketing Research, 2007, v. 19, n. 2, p. 9

By:

Pingitore, Gina;
Morgan, Neil A.;
Rego, Lopo L.;
Gigliotti, Adriana;
Meyers, Jay

Publication type:

Article

MARKETING MIX.

Published in:: Marketing Research, 2007, v. 19, n. 1, p. 4
Publication type:: Article

I read about it online...

Published in:

Marketing Research, 2003, v. 15, n. 4, p. 26

By:

Yang, Zhilin;
Peterson, Robin T.

Publication type:

Article

Acting on customer feedback.

Published in:

Marketing Research, 1996, v. 8, n. 1, p. 46

By:

Legare, Thomas L.

Publication type:

Article

Western Consumers in the 1990s.

Published in:

Marketing Research, 1991, v. 3, n. 2, p. 71

By:

Townsend, Bickley

Publication type:

Article

Business to Consumer Interaction in the Post COVID Era. A Case Study on Customer Reviews for Electronics and Cosmetics.

Published in:

Dialogos (27345424), 2023, v. 23, n. 40, p. 252, doi. 10.24818/DLG/2023/40/17

By:

ENACHE, Antonia Cristiana;
MILITARU, Marina-Luminița;
DIMA, Viorela-Valentina

Publication type:

Article

Pilot development of innovation scales for beverage manufacturing companies in a developing country.

Published in:

Cogent Business & Management, 2017, v. 4, n. 1, p. 1, doi. 10.1080/23311975.2017.1379214

By:

Nathai-Balkissoon, Marcia;
Maharaj, Chris;
Guerrero, Rafael;
Mahabir, Rydell;
Dialsingh, Isaac;
Ratajczak-Mrozek, Milena

Publication type:

Article

Leveraging Social Network Sites in New Product Development: Opportunity or Hype?

Published in:

Journal of Product Innovation Management, 2014, v. 31, p. 105, doi. 10.1111/jpim.12195

By:

Roberts, Deborah L.;
Candi, Marina

Publication type:

Article

The Story Is As Good As the Real Thing: Early Customer Input on Product Applications of Radically New Technologies.

Published in:

Journal of Product Innovation Management, 2012, v. 29, n. 4, p. 655, doi. 10.1111/j.1540-5885.2012.00931.x

By:

Hende, Ellis A.;
Schoormans, Jan P. L.

Publication type:

Article

The Effect of Concept Formulation on Concept Test Scores.

Published in:

Journal of Product Innovation Management, 2004, v. 21, n. 6, p. 389, doi. 10.1111/j.0737-6782.2004.00093.x

By:

Lees, Gavin;
Wright, Malcolm

Publication type:

Article

FIRM-LEARNING AND PRODUCTIVITY IN NIGERIA'S MANUFACTURING SECTOR.

Published in:

Journal of Developing Areas, 2023, v. 57, n. 3, p. 1, doi. 10.1353/jda.2023.a907731

By:

Modupe, Adeyinka Foluso;
Adebola, Popoola Olufemi;
Olatunji, Adeoti John

Publication type:

Article

Equilibrium Joining Strategies of Delay-Sensitive Customers in a Queueing System with Service Quality Feedback.

Published in:

Discrete Dynamics in Nature & Society, 2020, p. 1, doi. 10.1155/2020/5906407

By:

Liu, Peng;
Lv, Jun;
Jiang, Tao;
Chai, Xudong

Publication type:

Article

Polarity Analysis of Customer Reviews Based on Part-of-Speech Subcategory.

Published in:

Journal of Intelligent Systems, 2020, v. 29, n. 1, p. 1535, doi. 10.1515/jisys-2018-0356

By:

Ghabayen, Ayman S.;
Ahmed, Basem H.

Publication type:

Article

Aspect-Oriented Sentiment Analysis: A Topic Modeling-Powered Approach.

Published in:

Journal of Intelligent Systems, 2020, v. 29, n. 1, p. 1166, doi. 10.1515/jisys-2018-0299

By:

Anoop, V.S.;
Asharaf, S.

Publication type:

Article

How Does Data Empower SMEs to Achieve Continuous Innovation? Implications From China.

Published in:

Group & Organization Management, 2025, v. 50, n. 3, p. 756, doi. 10.1177/10596011231193175

By:

He, Zhiwei;
Sun, Xinbo

Publication type:

Article

ECONOMIC EVALUATION OF DIGITAL MARKETING MANAGEMENT AT THE ENTERPRISE.

Published in:

Eastern-European Journal of Enterprise Technologies, 2022, v. 116, n. 13, p. 24, doi. 10.15587/1729-4061.2022.254485

By:

Tataryntseva, Yuliia;
Pushkar, Oleksandr;
Druhova, Olena;
Makarenko, Anastasiya;
Osypova, Svitlana;
Mordovtsev, Oleksandr

Publication type:

Article

УПРАВЛІНСЬКІ АСПЕКТИ ЗАБЕЗПЕЧЕННЯ ЗРОСТАННЯ ТОВАРООБОРОТУ ТОРГОВЕЛЬНИХ ПІДПРИЄМСТВ В УМОВАХ ЗРОСТАННЯ КОНКУРЕНЦІЇ

Published in:

Economics: Time Realities, 2022, n. 2, p. 22, doi. 10.15276/ETR.02.2022.2

By:

Bavyko, Oleksandr Ye.;
Yanovskyi, Danylo L.

Publication type:

Article

MARKETERS UNDERSTANDING ENGINEERS AND ENGINEERS UNDERSTANDING MARKETERS: THE OPPORTUNITIES AND CONSTRAINTS OF A CROSS-DISCIPLINE COURSE USING 3D PRINTING TO DEVELOP MARKETABLE INNOVATIONS.

Published in:

Marketing Education Review, 2015, v. 25, n. 3, p. 259, doi. 10.1080/10528008.2015.1044882

By:

Reifschneider, Louis;
Kaufman, Peter;
Langrehr, Frederick W.;
Kaufman, Kristina

Publication type:

Article

THE INTERDISCIPLINARITY OF SENTIMENT ANALYSIS AND ITS USE IN TEACHING.

Published in:

Journal of Public Administration, Finance & Law, 2023, p. 31, doi. 10.47743/jopafl-2023-30-04

By:

Ionela, BRANZILA Carina

Publication type:

Article

Customer Assessment Efforts Seen Wanting.

Published in:

Financial Executive, 2005, v. 21, n. 1, p. 10

By:

Marshall, Jeffrey;
Heffes, Ellen M.

Publication type:

Article

Advisory Board Helps Firm Focus.

Published in:

Financial Executive, 2003, v. 19, n. 8, p. 11

By:

Marshall, Jeffrey;
Heffes, Ellen M.

Publication type:

Article

Thinking Inside the Box.

Published in:

CoatingsTech, 2018, v. 15, n. 10, p. 48

By:

Scarborough, Victoria

Publication type:

Article

Using Customer Feedback to Redesign a Corporate Web Site: The VA Experience.

Published in:

Journal of Hospital Librarianship, 2001, v. 1, n. 1, p. 111, doi. 10.1300/J186v01n01_13

By:

Wheeler, Terrie;
Tucker, Nancy;
Andrus, Rusty

Publication type:

Article

Ramifications of Monitoring Service Quality Through Passively Solicited Customer Feedback.

Published in:

Decision Sciences, 1996, v. 27, n. 4, p. 601, doi. 10.1111/j.1540-5915.1996.tb01828.x

By:

Sampson, Scott E.

Publication type:

Article

Extracting knowledge from customer reviews: an integrated framework for digital platform analytics.

Published in:

International Transactions in Operational Research, 2025, v. 32, n. 4, p. 2061, doi. 10.1111/itor.13537

By:

Kyriakidis, Anastasios;
Tsafarakis, Stelios

Publication type:

Article

Modeling brand advertising with heterogeneous consumer response: channel implications.

Published in:

Annals of Operations Research, 2015, v. 233, n. 1, p. 181, doi. 10.1007/s10479-014-1656-9

By:

Karray, Salma

Publication type:

Article

The Traveller Forum: An Advice-seeking Site Contributing to the Construction of Parental Social Actors and to On-line Parental Bond Creations.

Published in:

Theory & Practice in Language Studies (TPLS), 2014, v. 4, n. 10, p. 1984, doi. 10.4304/tpls.4.10.1984-1993

By:

Dolón, Rosana

Publication type:

Article

Customer Satisfaction Measurement: an empirical Study of the Need - Gap Analysis in the Service Industry.

Published in:

Journal of Economics & Business Research, 2013, v. 19, n. 2, p. 54

By:

Upadhyaya, Makarand

Publication type:

Article

Editorial.

Published in:

2003

By:

Hustler, David;
Stronach, Ian

Publication type:

Editorial

Métodos QFD e FMEA para o desenvolvimento de novo produto -- conceituação e estudo de caso.

Published in:

Exacta, 2011, v. 9, n. 1, p. 29, doi. 10.5585/exactaep.v9n1.2406

By:

Cerqueira, Uryan Augusto Saviotti

Publication type:

Article

OTEL İŞLETMELERİNDE RESTORAN ŞİKÂYETLERİNİN ŞİKÂYET DAVRANIŞLARINA ETKİSİ: AFYONKARAHİSAR İLİ ÖRNEĞİ.

Published in:

Dokuz Eylul University Journal of Graduate School of Social Sciences, 2013, v. 15, n. 3, p. 529

By:

ZORLU, Özcan;
ÇEKEN, Hüseyin;
KARA, Ali Mete

Publication type:

Article

The role of smart meters in carbon management.

Published in:

Carbon Management, 2013, v. 4, n. 2, p. 111, doi. 10.4155/CMT.13.8

By:

Darby, Sarah J

Publication type:

Article

Analyzing Sentiment in Terms of Online Feedback on Top of Users' Experiences.

Published in:

International Journal of Advanced Computer Science & Applications, 2023, v. 14, n. 11, p. 144, doi. 10.14569/ijacsa.2023.0141114

By:

Alonazi, Mohammed

Publication type:

Article