Computers, Customer Service Operatives and Cyborgs: Intra-actions in Call Centres.
- Published in:
- Organization Studies, 2009, v. 30, n. 11, p. 1180, doi. 10.1177/0170840609337955
- By:
- Publication type:
- Article
Works matching DE "COMPUTER industry customer services"
Results: 13
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USING GAP ANALYSIS TO IMPROVE SYSTEM ACCEPTANCE.
- Published in:
- Information Systems Management, 2006, v. 23, n. 4, p. 37, doi. 10.1201/1078.10580530/46352.23.4.20060901/95111.5
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- Publication type:
- Article
3
PERFORMANCE OF NON-COOPERATIVE ROUTING OVER PARALLEL NON-OBSERVABLE QUEUES.
- Published in:
- Probability in the Engineering & Informational Sciences, 2016, v. 30, n. 3, p. 455, doi. 10.1017/S0269964816000097
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- Publication type:
- Article
4
Assurance Seals, On-Line Customer Satisfaction, and Repurchase Intention.
- Published in:
- International Journal of Electronic Commerce, 2010, v. 14, n. 3, p. 11, doi. 10.2753/JEC1086-4415140302
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- Publication type:
- Article
5
Developments and Trends in CRM.
- Published in:
- Ovidius University Annals, Series Economic Sciences, 2012, v. 12, n. 2, p. 877
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- Publication type:
- Article
6
STOCK MARKETS: Correction or the Jitters?
- Published in:
- Africa Research Bulletin: Economic, Financial & Technical Series, 2006, v. 43, n. 5, p. 16973, doi. 10.1111/j.1467-6346.2006.00281.x
- Publication type:
- Article
7
Tech & tools.
- Published in:
- EMedia Professional, 1997, v. 10, n. 5, p. 22
- Publication type:
- Article
8
Critical purchasing incidents in e-business.
- Published in:
- Behaviour & Information Technology, 2008, v. 27, n. 1, p. 63, doi. 10.1080/01449290601138385
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- Publication type:
- Article
9
Temporality, space and technology: time-space discourses of call centres.
- Published in:
- New Technology, Work & Employment, 2012, v. 27, n. 1, p. 23, doi. 10.1111/j.1468-005X.2012.00275.x
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- Publication type:
- Article
10
‘You gotta lie to it’: software applications and the management of technological change in a call centre.
- Published in:
- New Technology, Work & Employment, 2007, v. 22, n. 2, p. 132, doi. 10.1111/j.1468-005X.2007.00189.x
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- Publication type:
- Article
11
Internet-based machine maintenance and service.
- Published in:
- Melliand International / Melliand Textilberichte, 2007, v. 13, n. 4, p. 386
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- Publication type:
- Article
12
Technology and Tabloids: How the New Media World is Changing Our Jobs.
- Published in:
- Public Relations Quarterly, 2000, v. 45, n. 1, p. 8
- By:
- Publication type:
- Article
13
Career insight.
- Published in:
- ITNOW, 2006, v. 48, n. 2, p. 22, doi. 10.1093/itnow/bwi0160
- Publication type:
- Article