Ratings, Reviews & ROI: How Leading Retailers Use Customer Word of Mouth in Marketing and Merchandising.Published in:Journal of Interactive Advertising, 2006, v. 7, n. 1, p. 1, doi. 10.1080/15252019.2006.10722125By:Barton, BrantPublication type:Article
CompUSA's CEO James Halpin on technology, rewards, and commitment.Published in:1999By:Puffer, Sheila M.Publication type:Interview