Works matching DE "COMPLAINTS against hospitals"

Results: 89

Complaint management in hospitality organizations: The role of empowerment and other service recovery attributes impacting loyalty and satisfaction.

Published in:

Tourism & Hospitality Research, 2017, v. 17, n. 2, p. 204, doi. 10.1177/1467358415613409

By:

Ogbeide, Godwin-Charles A.;
Böser, Stefanie;
Harrinton, Robert J.;
Ottenbacher, Michael C.

Publication type:

Article

Calidad de la atención médica y seguridad del paciente quirúrgico. Error médico, mala práctica y responsabilidad profesional.

Published in:

Cirugía y Cirujanos, 2010, v. 78, n. 5, p. 456

By:

Aguirre-Gas, Héctor Gerardo;
Zavala-Villavicencio, Jesús Antonio;
Hernández-Torres, Francisco;
Fajardo-Dolci, Germán

Publication type:

Article

Análisis de las quejas derivadas de las prácticas quirúrgicas.

Published in:

Cirugía y Cirujanos, 2009, v. 77, n. 3, p. 207

By:

Fajardo-Dolci, Germán;
Rodríguez-Suárez, Francisco Javier;
Campos-Castolo, Esther Mahuina;
Carrillo-Jaimes, Arturo;
Zavala-Suárez, Etelvina;
Aguirre-Gas, Héctor Gerardo

Publication type:

Article

Homoeopathy associated with improvements in health.

Published in:: Australian Journal of Pharmacy, 2009, v. 90, n. 1068, p. 75
Publication type:: Article

The Gift of Customer Complaints.

Published in:

Marketing Health Services, 2003, v. 23, n. 4, p. 14

By:

Stichler, Jaynelle F.;
Schumacher, Lynn

Publication type:

Article

Subjective and functional results after total gastrectomy: prospective study for longterm comparison of reconstruction procedures.

Published in:

Gastric Cancer, 2003, v. 6, n. 1, p. 0024, doi. 10.1007/s101200300003

By:

Adachi, Shinya;
Inagawa, Satoshi;
Enomoto, Tsuyoshi;
Shinozaki, Eiji;
Oda, Tatsuya;
Kawamoto, Toru

Publication type:

Article

Hospitals in need of change?

Published in:

Journal of Family Practice, 2006, v. 55, n. 10, p. 842

By:

Susman, Jeff

Publication type:

Article

El Sistema de Gestión de Calidad, una ventaja competitiva para el hospital Durango.

Published in:

Revista CONAMED, 2012, v. 17, n. 4, p. 165

By:

Martínez-Molina, Ricardo;
Rafael-Rodríguez;
Borges-Carrete, Irene;
Hernández-Centeno, Rubén;
Robledo-Galván, Héctor;
Olvera-López, David

Publication type:

Article

A Comprehensive Overview of Medical Error in Hospitals Using Incident-Reporting Systems, Patient Complaints and Chart Review of Inpatient Deaths.

Published in:

PLoS ONE, 2012, v. 7, n. 2, p. 1, doi. 10.1371/journal.pone.0031125

By:

Feijter, Jeantine M.de;
Grave, Willem S.de;
Muijtjens, Arno M.;
Scherpbier, Albert J.J.A.;
Koopmans, Richard P.

Publication type:

Article

QIOs Now Involved in Mediation of Medicare Beneficiary Complaints.

Published in:

Journal of Health Care Compliance, 2004, v. 6, n. 1, p. 46

By:

Feder, Harry M.

Publication type:

Article

STANDARD LIFE.

Published in:

Nursing Standard, 2005, v. 20, n. 3, p. 24, doi. 10.7748/ns.20.3.24.s32

By:

Allen, Daniel

Publication type:

Article

Inquiry into bedside phone charges.

Published in:: Nursing Standard, 2005, v. 19, n. 47, p. 8, doi. 10.7748/ns.19.47.8.s11
Publication type:: Article

Trust faces high-level probe into bullying.

Published in:: 2004
Publication type:: Journal Article

A Case of Kerion Celsi Caused by Microsporum gypseum (Arthroderma gypseum) in a Child.

Published in:

Japanese Journal of Medical Mycology, 2009, v. 50, n. 3, p. 155, doi. 10.3314/jjmm.50.155

By:

Iwasawa, Mari;
Yorifuji, Kazuhiko;
Sano, Ayako;
Takahashi, Yoko;
Nishimura, Kazuko

Publication type:

Article

How physicians make sense of their experience of being involved in hospital users' complaints and the associated mediation.

Published in:

2019

By:

Schaad, Béatrice;
Bourquin, Céline;
Panese, Francesco;
Stiefel, Friedrich

Publication type:

journal article

Responding to formal complaints about the emergency department: Lessons from the service marketing literature.

Published in:

Emergency Medicine Australasia, 2004, v. 16, n. 4, p. 353, doi. 10.1111/j.1742-6723.2004.00613.x

By:

Doig, Gavan

Publication type:

Article

Journal watch.

Published in:: Education for Primary Care, 2010, v. 21, n. 1, p. 59, doi. 10.1080/14739879.2010.11493879
Publication type:: Article

Cultures of Harm in Institutions of Care: Introduction.

Published in:

Social History of Medicine, 2018, v. 31, n. 4, p. 679, doi. 10.1093/shm/hky103

By:

Hide, Louise;
Bourke, Joanna

Publication type:

Article

A 22 month study of patient complaints at a National Health Service hospital.

Published in:

International Journal of Nursing Practice (Wiley-Blackwell), 2007, v. 13, n. 2, p. 107, doi. 10.1111/j.1440-172X.2007.00613.x

By:

Siyambalapitiya, Sajith;
Caunt, Julie;
Harrison, Natalie;
White, Lesley;
Weremczuk, Denise;
Fernando, Devaka J. S.

Publication type:

Article

Creeping custodialism.

Published in:

Australasian Psychiatry, 2000, v. 8, n. 4, p. 370, doi. 10.1046/j.1440-1665.2000.00283.x

By:

Patfield, Martyn

Publication type:

Article

Análisis de las quejas derivadas de las prácticas quirúrgicas.

Published in:

Medicina Interna de Mexico, 2009, v. 25, n. 3, p. 207

By:

Fajardo-Dolci, Germán;
Rodríguez-Suárez, Francisco Javier;
Campos-Castolo, Esther Mahuina;
Carrillo-Jaimes, Arturo;
Zavala-Suárez, Etelvina;
Aguirre-Gas, Héctor Gerardo

Publication type:

Article

Noise Psychological effect in Isfahan hospitals environment.

Published in:

Journal of Mazandaran University of Medical Sciences (JMUMS), 2012, v. 22, n. 86, p. 190

By:

Oreyzi, Hamid Reza;
Fakhri, Moolod;
Bahadorian, Parvin

Publication type:

Article

Handling complaints.

Published in:: Nursing Management - UK, 2007, v. 14, n. 5, p. 36
Publication type:: Article

News in brief.

Published in:: 2007
Publication type:: Journal Article

Patient expectations of fair complaint handling in hospitals: empirical data.

Published in:

BMC Health Services Research, 2006, v. 6, p. 106, doi. 10.1186/1472-6963-6-106

By:

Friele, Roland D.;
Sluijs, Emmy M.

Publication type:

Article

Ponderings...

Published in:

CANNT Journal, 2004, v. 14, n. 1, p. 57

By:

Tibbitts, John

Publication type:

Article

Civil Procedure: First Circuit Holds it Unreasonable to Hale Hospitals into Foreign Forums Simply for Accepting Out-of-State Patients- Harlow v. Children's Hospital<sup>1</sup>.

Published in:

Journal of Law, Medicine & Ethics, 2006, v. 34, n. 2, p. 467, doi. 10.1111/j.1748-720X.2006.00054.x

By:

Hague, Ashley Clare

Publication type:

Article

O impacto da atividade lúdica sobre o bemestar de crianças hospitalizadas.

Published in:

Psicologia: Teoria e Prática, 2008, v. 10, n. 2, p. 83

By:

Mussa, Claudia;
Malerbi, Fani Eta Korn

Publication type:

Article

Budd-Chiari Syndrome with Multiple Thrombi due to a Familial Arg42Ser Mutation in the Protein C Gene.

Published in:

2013

By:

Jun Muratsu;
Atsuyuki Morishima;
Kazuhiro Mizoguchi;
Keiji Ataka;
Hiroshi Yamamoto;
Xinping Fan;
Toshiyuki Miyata;
Katsuhiko Sakaguchi

Publication type:

Case Study

Presenting complaints and patient volume in an Emergency Department during one year.

Published in:

Scandinavian Journal of Trauma, Resuscitation & Emergency Medicine, 2011, p. 41, doi. 10.1186/1757-7241-19-S2-P41

By:

Carter-Storch, Rasmus;
Frydkjær-Olsen, Ulrik;
Backer-Mogensen, Christian

Publication type:

Article

A communications campaign designed to improve hand hygiene compliance and reduce infection rates.

Published in:

Journal of Communication in Healthcare, 2009, v. 2, n. 1, p. 61, doi. 10.1179/cih.2009.2.1.61

By:

Barrow, Bobbi;
Mehler, Philip;
Price, Connie

Publication type:

Article

When will we learn to love complaints?

Published in:

2014

By:

Launer, John

Publication type:

Opinion

Minimally invasive treatment of iatrogenic complete left ureter obstruction after hysterectomy.

Published in:

Journal of Health Sciences, 2012, v. 2, n. 2, p. 144, doi. 10.17532/jhsci.2012.53

By:

Akin, Yigit;
Basara, Isil;
Bozkurt, Aliseydi

Publication type:

Article

Complaints: finding a positive and productive approach.

Published in:: 2008
Publication type:: Editorial

Dealing with complaints 1: a guide for the foundation year doctor.

Published in:: British Journal of Hospital Medicine (17508460), 2008, v. 69, n. 4, p. M50
Publication type:: Article

General and visceral surgery practice in German hospitals: a real-time work analysis on surgeons’ work flow.

Published in:

Langenbeck's Archives of Surgery, 2010, v. 395, n. 1, p. 81, doi. 10.1007/s00423-009-0541-5

By:

Mache, Stefanie;
Kelm, Ramona;
Bauer, Hartwig;
Nienhaus, Albert;
Klapp, Burghard F.;
Groneberg, David A.

Publication type:

Article

The Importance of Serum Procalcitonin Levels in Patients with Chronic Obstructive Pulmonary Disease Exacerbations.

Published in:

Turkish Journal of Medical Sciences, 2008, v. 38, n. 2, p. 139

By:

Taşçi, Cantürk;
Balkan, Arzu;
Karadurmuş, Nuri;
İnal, Satılmış;
Kiliç, Selim;
Özkan, Metin;
Bilgiç, Hayati;
Ekiz, Kudret

Publication type:

Article

Headache in the emergency room: the role of immigrant background on the frequency of serious causes and diagnostic procedures.

Published in:

Neurological Sciences, 2012, v. 33, n. 4, p. 793, doi. 10.1007/s10072-011-0830-y

By:

Royl, Georg;
Ploner, Christoph;
Leithner, Christoph

Publication type:

Article

Holmium:YAG Laser for Treatment of Strictures of Vesicourethral Anastomosis after Radical Prostatectomy.

Published in:

Journal of Endourology, 2005, v. 19, n. 4, p. 497

By:

Brunolf W. Lagerveld;
M. Pilar Laguna;
Frans M.J. Debruyne;
Jean J.M.C.H. De La Rosette

Publication type:

Article

Accessory oral cavity.

Published in:

National Journal of Maxillofacial Surgery, 2012, v. 3, n. 2, p. 232, doi. 10.4103/0975-5950.111395

By:

Gnaneswaran, Manica Ramamoorthy;
Varadarajan, Usha;
Srinivasan, Ramesh;
Kamatchi, Sangeetha

Publication type:

Article

Traumatic journeys; understanding the rhetoric of patients' complaints.

Published in:

2018

By:

McCreaddie, May;
Benwell, Bethan;
Gritti, Alice

Publication type:

journal article

A patient survey of out-of-hours care provided by Emergency Care Practitioners.

Published in:

BMC Emergency Medicine, 2007, v. 7, p. 4, doi. 10.1186/1471-227X-7-4

By:

Halter, Mary;
Marlow, Tom;
Mohammed, Daryl;
Ellison, George TH

Publication type:

Article

Online medical blogging: don't do it!

Published in:

Canadian Medical Association Journal (CMAJ), 2008, v. 179, n. 3, p. 292, doi. 10.1503/cmaj.080757

By:

Otto Baerlocher, Mark;
Detsky, Allan S.

Publication type:

Article

Corrections.

Published in:: 2008
Publication type:: Correction Notice

Retrospective audit of unplanned admissions to pediatric high dependency and intensive care after surgery.

Published in:

Pediatric Anesthesia, 2014, v. 24, n. 4, p. 372, doi. 10.1111/pan.12343

By:

Gibson, Alexander R.;
Limb, James;
Bell, Graham;
Anderson, Brian

Publication type:

Article

Complaints processes: moving forwards.

Published in:

British Journal of Nursing, 2017, v. 26, n. 11, p. 647, doi. 10.12968/bjon.2017.26.11.647

By:

Foster, Sam

Publication type:

Article

The way forward for patient safety and complaints procedures.

Published in:

British Journal of Nursing, 2017, v. 26, n. 4, p. 244, doi. 10.12968/bjon.2017.26.4.244

By:

Tingle, John

Publication type:

Article

New one-stop complaints.

Published in:

Nursing Older People, 2008, v. 20, n. 2, p. 4

By:

Dinsdale, Paul

Publication type:

Article

Complaints concerning the hospital care of elderly patients: a 12-month study of one hospital's experience.

Published in:

Age & Ageing, 2000, v. 29, n. 5, p. 409, doi. 10.1093/ageing/29.5.409

By:

Anderson, Kathryn;
Allan, Deidre;
Finucane, Paul

Publication type:

Article

Complaints, doctors and older people.

Published in:

2000

By:

Black, David A.

Publication type:

Editorial