Works matching DE "CITIZEN participation in municipal services"
Results: 23
New development: What works now? Continuity and change in the use of evidence to improve public policy and service delivery.
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- Public Money & Management, 2019, v. 39, n. 4, p. 310, doi. 10.1080/09540962.2019.1598202
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- Article
Together we measure: Improving public service outcomes via the co-production of performance measurement.
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- Public Money & Management, 2019, v. 39, n. 4, p. 253, doi. 10.1080/09540962.2019.1592906
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- Article
Co-commissioning of public services and outcomes in the UK: Bringing co-production into the strategic commissioning cycle.
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- Public Money & Management, 2019, v. 39, n. 4, p. 241, doi. 10.1080/09540962.2019.1592905
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- Article
Public service motivation and organizational citizenship.
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- Public Money & Management, 2015, v. 35, n. 5, p. 341, doi. 10.1080/09540962.2015.1061169
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- Article
Debate: Public service motivation, citizens and leadership roles.
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- 2015
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- Publication type:
- Opinion
Decreasing Tax Collectors' Perceived Social Loafing through Collaborative Behaviors of Taxpayers.
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- Journal of Public Administration Research & Theory, 2014, v. 24, n. 4, p. 1037, doi. 10.1093/jopart/mut015
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- Article
Does mobilisation increase family engagement with an early childhood intervention programme? A randomised controlled trial.
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- Policy & Politics, 2013, v. 41, n. 2, p. 201, doi. 10.1332/030557312X655521
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- Article
Commentary on 'Self-Provision of Public Services: Its Evolution and Impact'.
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- 2012
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- Publication type:
- Opinion
Citizen Relationship Management System Users' Contact Channel Choices: Digital Approach or Call Approach?
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- Information (2078-2489), 2017, v. 8, n. 1, p. 8, doi. 10.3390/info8010008
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- Article
MOVIMIENTOS SOCIALES Y CRECIMIENTO URBANO.
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- Urbano, 2010, v. 13, n. 21, p. 48
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- Article
Impact of basic public service level on pro-environmental behavior in China.
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- International Sociology, 2018, v. 33, n. 6, p. 738, doi. 10.1177/0268580918792778
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- Article
Situational Contracting: Building Reciprocity between Rights and Obligations.
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- Governance, 2012, v. 25, n. 4, p. 661, doi. 10.1111/j.1468-0491.2012.01595.x
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- Publication type:
- Article
PERFORMANCE MANAGEMENT AND CITIZEN SATISFACTION WITH THE GOVERNMENT: EVIDENCE FROM CHINESE MUNICIPALITIES.
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- Public Administration, 2017, v. 95, n. 1, p. 39, doi. 10.1111/padm.12275
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- Publication type:
- Article
ENTREPRENEURIAL EXIT RESPONSE TO DISSATISFACTION WITH PUBLIC SERVICES.
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- Public Administration, 2012, v. 90, n. 4, p. 1088, doi. 10.1111/j.1467-9299.2011.02021.x
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- Article
Customer Journey Mapping as an Advocacy Tool for Disabled People: A Case Study.
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- Social Marketing Quarterly, 2012, v. 18, n. 1, p. 67, doi. 10.1177/1524500411435483
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- Publication type:
- Article
Municipal service delivery: A multi-stakeholder framework.
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- Human Factors & Ergonomics in Manufacturing & Service Industries, 2013, v. 23, n. 1, p. 37, doi. 10.1002/hfm.20518
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- Publication type:
- Article
Middle-Class Political Activism and Middle-Class Advantage in Relation to Public Services: A Realist Synthesis of the Evidence Base.
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- Social Policy & Administration, 2013, v. 47, n. 1, p. 72, doi. 10.1111/j.1467-9515.2012.00866.x
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- Publication type:
- Article
Pawns or Pioneers? The Logic of User Participation in Anti-poverty Policy-making in Public Policy Units in Belgium.
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- Social Policy & Administration, 2012, v. 46, n. 7, p. 807, doi. 10.1111/j.1467-9515.2012.00847.x
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- Article
UNDERSTANDING THE ISSUES OF CITIZEN PARTICIPATION.
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- Journal of Nusantara Studies, 2019, v. 4, n. 1, p. 1, doi. 10.24200/jonus.vol4iss1pp1-22
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- Article
Creating Innovative Public Services by Fostering Conflicts.
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- 2016
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- Publication type:
- Case Study
Exits, Voices and Social Investment: Citizens' Reactions to Public Services Keith Dowding and Peter John.
- Published in:
- 2013
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- Book Review
Co-Production, Interdependence and Publicness: Extending public service-dominant logic.
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- Public Management Review, 2016, v. 18, n. 5, p. 673, doi. 10.1080/14719037.2015.1111659
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- Article
Designing Public Services: The usefulness of three service design methods for identifying user experiences.
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- Public Management Review, 2016, v. 18, n. 5, p. 718, doi. 10.1080/14719037.2015.1028017
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- Publication type:
- Article