Works matching DE "BANKING industry customer services"
Results: 399
Understanding e-learning service quality of a commercial bank by using Kano's model.
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- Total Quality Management & Business Excellence, 2011, v. 22, n. 1, p. 99, doi. 10.1080/14783363.2010.532345
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RESEARCH MODEL FOR MOBILE WALLET ADOPTION BASED ON BANK AND CUSTOMER FACTORS OF THE PRIVATE BANKING SECTOR IN MYANMAR.
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- International Journal of Management Studies (2232-1608), 2023, v. 30, n. 2, p. 179, doi. 10.32890/ijms2023.30.2.1
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Challenges to Financial Inclusion in Bangladesh: A Case Study of Agent Banking for Garments Workers.
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- Optimization: Journal of Research in Management, 2018, v. 10, n. 2, p. 6
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- Article
2017-2011 واقع تطبيق المقاصة الالكترونية في المعاملات المصرفية 1122- في العراق للمدة.
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- Economic Sciences, 2020, v. 15, n. 59, p. 117
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Are Investment Banks Special Too? Evidence on Relationship-Specific Capital in Investment Bank Services.
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- Journal of Applied Corporate Finance, 2012, v. 24, n. 1, p. 92, doi. 10.1111/j.1745-6622.2012.00369.x
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A Bayesian approach for analyzing the services of banking institutions.
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- Journal of Consumer Affairs, 1998, v. 32, n. 1, p. 121, doi. 10.1111/j.1745-6606.1998.tb00403.x
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- Article
REASONS FOR SATISFACTION AND DISSATISFACTION OF BANK CUSTOMERS. STUDY FROM SLOVAKIA AND THE CZECH REPUBLIC.
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- International Journal of Entrepreneurial Knowledge, 2014, v. 2, n. 1, p. 4, doi. 10.15759/ijek/2014/v2i1/53759
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Incompatibility and Investment in ATM Networks.
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- Review of Network Economics, 2007, v. 6, n. 1, p. 1, doi. 10.2202/1446-9022.1107
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- Article
PAYMENT INNOVATIONS IN POLAND: A NEW APPROACH OF THE BANKING SECTOR TO INTRODUCING PAYMENT SOLUTIONS.
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- Economics & Law / Ekonomia i Prawo, 2016, v. 15, n. 1, p. 103, doi. 10.12775/EiP.2016.007
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PAYMENT INNOVATIONS IN POLAND: THE ROLE OF PAYMENT SERVICES IN THE STRATEGIES OF COMMERCIAL BANKS.
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- Economics & Law / Ekonomia i Prawo, 2016, v. 15, n. 1, p. 73, doi. 10.12775/EiP.2016.006
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Výskum spokojnosti českých bankových klientov a porovnanie so situáciou na Slovensku.
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- Trends: Economics & Management / Trendy: Ekonomiky a Managementu, 2013, v. 7, n. 15, p. 9
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THE ROLE OF PRAGMATICS IN UNDERSTANDING HUMAN COMMUNICATION IN AN INSTITUTIONAL SETTING.
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- Journal of Defense Resources Management, 2014, v. 4, n. 2, p. 95
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- Article
Measuring Service Quality in Banking Sector of Bahawalpur, Pakistan.
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- Journal of Commerce (22206043), 2016, v. 8, n. 1/2, p. 1
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- Article
SATISFACTION MIRROR EFFECT V SLOVENSKOM BANKOVOM SEKTORE.
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- Scientific Papers of the University of Pardubice. Series D, Faculty of Economics & Administration, 2012, v. 18, n. 25, p. 17
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- Article
Asset Allocation Decisions for Private Banking Clients: A China Experience.
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- International Review of Accounting, Banking & Finance, 2015, v. 7, n. 1, p. 54
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- Article
Towards a Framework for Private Banking Services: Evidence from Chinese Bankers.
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- International Review of Accounting, Banking & Finance, 2014, v. 6, n. 2, p. 65
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- Article
ASSESSMENT OF QUALITY OF SERVICE IN BANK OFFICES BY METHODS OF THE THEORY OF MASS SERVICE.
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- Reliability: Theory & Applications, 2016, v. 11, n. 1, p. 7
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DATA MINING. CONCEPTS AND APPLICATIONS IN BANKING SECTOR.
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- Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie, 2018, n. 1, p. 159
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CUSTOMER EXPERIENCE AND RETAIL BANKING TRENDS.
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- Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie, 2017, p. 128
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STUDY ON THE EVOLUTION AND USE OF INTERNET BANKING SERVICES IN ROMANIA.
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- Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie, 2017, n. 6, p. 82
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STUDY ON CONSUMERS' PERCEPTIONS AND ATTITUDES REGARDING THE USE OF BANKING PRODUCTS AND SERVICES.
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- Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie, 2017, n. 6, p. 61
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IN-DEPTH SEMI-DIRECTIVE INTERVIEW REGARDING THE METHODS, TECHNIQUES AND TOOLS USED BY BANKS TO ASSESS THE DEGREE OF CUSTOMERS' SATISFACTION.
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- Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie, 2016, n. 6, p. 71
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How New Zealand Consumers Respond to Plain English.
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- Journal of Business Communication, 1999, v. 36, n. 4, p. 335, doi. 10.1177/002194369903600402
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Perceptions and Intentions of Customers towards Mobile Banking Adoption.
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- Journal of Contemporary Management Research, 2014, v. 8, n. 1, p. 83
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Enhancing Bank Loyalty through Sustainable Banking Practices: The Mediating Effect of Corporate Image.
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- Sustainability (2071-1050), 2018, v. 10, n. 11, p. 4050, doi. 10.3390/su10114050
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Credibility and Staff Conduct Make or Break Bank Customer Service Quality.
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- Journal of Asia-Pacific Business, 2001, v. 3, n. 3, p. 73
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- Article
Recent Developments at the CMA: 2017-2018.
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- Review of Industrial Organization, 2018, v. 53, n. 4, p. 615, doi. 10.1007/s11151-018-9668-2
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- Article
Learning During New Banking Service Development: A Communication Network Approach to Marketing Departments.
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- Journal of Service Research, 1999, v. 2, n. 2, p. 145, doi. 10.1177/109467059922003
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To Sell or Not to Sell: Determining the Trade-offs Between Service and Sales in Retail Banking Phone Centers.
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- Journal of Service Research, 1999, v. 2, n. 1, p. 19, doi. 10.1177/109467059921003
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Measuring the Efficiency of Service Delivery Processes: An Application to Retail Banking.
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- Journal of Service Research, 1999, v. 1, n. 4, p. 300, doi. 10.1177/109467059914002
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- Article
AML and counter-terrorist finance: How could the payments industry collaborate?
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- Journal of Payments Strategy & Systems, 2008, v. 2, n. 2, p. 182, doi. 10.69554/jzjl3929
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How to win in an area commonly perceived as a commodity business: Practical advice from one product manager's experience.
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- Journal of Payments Strategy & Systems, 2008, v. 2, n. 2, p. 150, doi. 10.69554/oqze7589
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Understanding corporate clients: Why banks need to rethink their business models and approach to client relationship management.
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- Journal of Payments Strategy & Systems, 2008, v. 2, n. 2, p. 119, doi. 10.69554/rmff5293
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- Article
Educating customers on back office conversion of cheques.
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- Journal of Payments Strategy & Systems, 2007, v. 1, n. 4, p. 354, doi. 10.69554/rpvm6963
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A new architecture and production model for ATM and self-service software: Enhancing revenue opportunities and reducing cost of channel delivery.
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- Journal of Payments Strategy & Systems, 2007, v. 1, n. 3, p. 265, doi. 10.69554/cwee4256
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Customer Satisfaction and Its Impact on Performance in Banks: A Proposed Model.
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- South Asian Journal of Management, 2009, v. 16, n. 2, p. 109
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Evaluating retail banking service quality and convenience with MCDA techniques: a case study at the bank branch level.
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- Journal of Business Economics & Management, 2014, v. 15, n. 1, p. 1, doi. 10.3846/16111699.2012.673504
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- Article
TOWARD UNDERSTANDING CONFLICTS BETWEEN CUSTOMERS AND EMPLOYEES' PERCEPTIONS AND EXPECTATIONS: EVIDENCE OF IRANIAN BANK.
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- Journal of Business Economics & Management, 2009, v. 10, n. 3, p. 241, doi. 10.3846/1611-1699.2009.10.241-254
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Members' bank gets thumbs up.
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- Lamp, 2009, v. 66, n. 3, p. 11
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- Article
Presenting a Process Model of Cross-Buying Behavior of Shahr Bank Customer Electronic Services.
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- Journal of Applied Research on Industrial Engineering, 2022, v. 9, n. 2, p. 249, doi. 10.22105/jarie.2021.293551.1352
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- Article
Finding Service Quality Dimensions and Measuring Service Quality Gaps: A Study on Service Quality of Indian Banks.
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- Mudra: Journal of Finance & Accounting, 2020, v. 7, n. 2, p. 89, doi. 10.17492/jpi.mudra.v7i2.722030
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- Article
Retail Deposits: Pricing to Win in a Tight Market.
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- Bank Accounting & Finance (08943958), 2008, v. 22, n. 1, p. 26
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THE SPECIFIC OF THE CURRENT ACCOUNT IN RELATION TO THE CUSTOMER.
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- Management Intercultural, 2014, v. 16, n. 1, p. 274
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Statements to the Congress.
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- Federal Reserve Bulletin, 1999, v. 85, n. 5, p. 309
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Statements to the Congress.
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- Federal Reserve Bulletin, 1993, v. 79, n. 11, p. 1026
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Accounting Software Delivers Mixed Results.
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- Financial Executive, 2012, v. 28, n. 8, p. 11
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- Article
GET YOUR MONEY'S WORTH FROM YOUR BANK.
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- Financial Executive, 1997, v. 13, n. 6, p. 42
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- Article
WHAT TO EXPECT FROM YOUR BANK.
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- Financial Executive, 1992, v. 8, n. 3, p. 23
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- Article
Perlindungan Pengguna di Indonesia dalam Penyelesaian Pertikaian Perbankan Islam.
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- Malaysian Journal of Law & Society, 2013, n. 17, p. 37
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- Article
MARKETING ANALITIKA U FUNKCIJI DONOŠENJA ODLUKA U BANKAMA.
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- Economy & Market Communication Review / Casopis za Ekonomiju i Trzisne Komunikacije, 2017, v. 7, n. 1, p. 93, doi. 10.7251/EMC1701093S
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- Article