USAGE OF CHATBOT AS A NEW DIGITAL COMMUNICATION TOOL FOR CUSTOMER SUPPORT: A CASE STUDY ON BANGLALINK<sup>TM</sup>.Published in:Independent Business Review, 2019, v. 12, p. 31By:Alam, Rezwanul;Islam, Md. Aminul;Khan, Arifur RahmanPublication type:Article
USAGE OF CHATBOT AS A NEW DIGITAL COMMUNICATION TOOL FOR CUSTOMER SUPPORT: A CASE STUDY ON BANGLALINK™.Published in:Independent Business Review, 2018, v. 11, n. 1/2, p. 31By:Alam, Rezwanul;Islam, Md. Aminul;Khan, Arifur RahmanPublication type:Article