The Buffering Effects of Salesperson Service Behaviors On Customer Loyalty After Service Failure and Recovery.
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- Journal of Managerial Issues, 2015, v. 27, n. 1-4, p. 102
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- Publication type:
- Article
Works matching DE "ATTITUDES of retail clerks"
Results: 3
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2
Do You Know Who Your Customer Is?
- Published in:
- Journal of Marketing, 1976, v. 40, n. 2, p. 83
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- Publication type:
- Article
3
BIASES IN A RETAIL SERVICE-SHOPPING PROGRAM.
- Published in:
- Journal of Marketing, 1955, v. 19, n. 3, p. 244, doi. 10.2307/1246916
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- Article