Influencing Employees' Attitudes and Changing Behaviors: A Model to Improve Patient Satisfaction.Published in:Population Health Management, 2009, v. 12, n. 2, p. 57, doi. 10.1089/pop.2009.12201By:Stanowski, Anthony C.Publication type:Article
Creating a Strategy to Help Others Better Understand the Value of Organization Development.Published in:Organization Development Journal, 2007, v. 25, n. 4, p. P121By:Katz, RosePublication type:Article
The importance of 'team'.Published in:American Nurse, 2008, v. 40, n. 6, p. 4Publication type:Article