Scheduling of Multi-skilled Staff Across Multiple Locations.
- Published in:
- Production & Operations Management, 2014, v. 23, n. 4, p. 626, doi. 10.1111/poms.12184
- By:
- Publication type:
- Article
Works matching DE "AIRLINE industry customer services"
Results: 53
1
2
Airline policies for passengers with nut allergies flying from Melbourne Airport.
- Published in:
- 2016
- By:
- Publication type:
- journal article
3
Does travellers’ casual attribution affect pre-recovery emotions and behavioural intentions? A field study of airline travellers in Malaysia.
- Published in:
- Current Issues in Tourism, 2017, v. 20, n. 1, p. 80, doi. 10.1080/13683500.2014.898618
- By:
- Publication type:
- Article
4
Airline Network Effects and Consumer Welfare.
- Published in:
- Review of Network Economics, 2013, v. 12, n. 3, p. 287, doi. 10.1515/rne-2013-0110
- By:
- Publication type:
- Article
5
THE INFLUENCE OF AIRPORT SERVICES ON TOURISM DESTINATION: THE CASE OF BEIRUT INTERNATIONAL AIRPORT.
- Published in:
- Journal of Tourism Challenges & Trends, 2018, v. 11, p. 10
- By:
- Publication type:
- Article
6
Do Incumbents Improve Service Quality in Response to Entry? Evidence from Airlines' On-Time Performance.
- Published in:
- Management Science, 2015, v. 61, n. 2, p. 372, doi. 10.1287/mnsc.2014.1918
- By:
- Publication type:
- Article
7
How Do Firm Financial Conditions Affect Product Quality and Pricing?
- Published in:
- Management Science, 2013, v. 59, n. 8, p. 1764, doi. 10.1287/mnsc.1120.1693
- By:
- Publication type:
- Article
8
The United Airlines Fiasco: Victim Blaming and Discrimination?
- Published in:
- International Policy Digest, 2017, v. 4, n. 5, p. 153
- By:
- Publication type:
- Article
9
Do Airbnb's "Superhosts" deserve the badge? An empirical study from China.
- Published in:
- Asia Pacific Journal of Tourism Research, 2019, v. 24, n. 4, p. 296, doi. 10.1080/10941665.2018.1564342
- By:
- Publication type:
- Article
10
The effect of travel purpose and self-image congruency on preference toward airline livery design and perceived service quality.
- Published in:
- Asia Pacific Journal of Tourism Research, 2018, v. 23, n. 6, p. 532, doi. 10.1080/10941665.2018.1483956
- By:
- Publication type:
- Article
11
Airline Travelers' Causal Attribution of Service Failure and Its Impact on Trust and Loyalty Formation: The Moderating Role of Corporate Social Responsibility.
- Published in:
- Asia Pacific Journal of Tourism Research, 2016, v. 21, n. 4, p. 355, doi. 10.1080/10941665.2015.1048265
- By:
- Publication type:
- Article
12
Customer Experience Transformation in the Aviation Industry: Business Strategy Realization through Design Thinking, Innovation Management, and HPT.
- Published in:
- Performance Improvement, 2019, v. 58, n. 1, p. 13, doi. 10.1002/pfi.21823
- By:
- Publication type:
- Article
13
Issue Information.
- Published in:
- 2019
- Publication type:
- Table of Contents
14
Do You Feel What I Feel? Difference, Disappointment and Joy: Patronize an Airline Lounge by Transit Passengers.
- Published in:
- International Journal of Hospitality & Tourism Systems, 2024, v. 17, n. 4, p. 38, doi. 10.21863/ijhts/2024.17.4.004
- By:
- Publication type:
- Article
15
THE EVOLVING RELATIONSHIP BETWEEN AIRLINE PROFITABILITY AND PASSENGER SATISFACTION.
- Published in:
- Journal of Transportation Management, 2013, v. 24, n. 1, p. 7, doi. 10.22237/jotm/1364774520
- By:
- Publication type:
- Article
16
THE EVOLVING RELATIONSHIP BETWEEN AIRLINE PROFITABILITY AND PASSENGER SATISFACTION.
- Published in:
- Journal of Transportation Management, 2014, v. 24, n. 2, p. 7, doi. 10.22237/jotm/1388534520
- By:
- Publication type:
- Article
17
Multi-objective gate assignment based on robustness in hub airports.
- Published in:
- Advances in Mechanical Engineering (Sage Publications Inc.), 2017, v. 9, n. 2, p. 1, doi. 10.1177/1687814016688588
- By:
- Publication type:
- Article
18
A Kaleidoscopic Study of Service Quality of Passenger Airline Industry of India.
- Published in:
- International Journal of Business Insights & Transformation, 2014, v. 7, n. 2, p. 28
- By:
- Publication type:
- Article
19
The relationship between the service quality of airports and that of their dominant airlines.
- Published in:
- Journal of Airport Management, 2018, v. 12, n. 3, p. 314, doi. 10.69554/zzip7775
- By:
- Publication type:
- Article
20
Airport automation in Australasia: A possible way forward.
- Published in:
- Journal of Airport Management, 2018, v. 12, n. 3, p. 303, doi. 10.69554/ruvx1570
- By:
- Publication type:
- Article
21
Munich airport's passenger experience management framework: Key success factors.
- Published in:
- Journal of Airport Management, 2018, v. 12, n. 3, p. 272, doi. 10.69554/xhes4930
- By:
- Publication type:
- Article
22
Measuring taxi-out time improvements: A Six-Sigma approach in the case of Charlotte Douglas International Airport.
- Published in:
- Journal of Airport Management, 2018, v. 12, n. 2, p. 207, doi. 10.69554/bsdd5130
- By:
- Publication type:
- Article
23
Minneapolis--St. Paul International Airport: Instilling a culture of accessibility for people with disabilities that goes above and beyond requirements.
- Published in:
- Journal of Airport Management, 2018, v. 12, n. 2, p. 198, doi. 10.69554/ywzx2282
- By:
- Publication type:
- Article
24
Service orientation: effectuating business model innovation.
- Published in:
- Service Industries Journal, 2013, v. 33, n. 9-10, p. 958, doi. 10.1080/02642069.2013.746670
- By:
- Publication type:
- Article
25
Assessing the Quality of Sustainable Airline Services Utilizing the Multicriteria Decision-Making Approach.
- Published in:
- Sustainability (2071-1050), 2023, v. 15, n. 9, p. 7044, doi. 10.3390/su15097044
- By:
- Publication type:
- Article
26
Performance Evaluation of Major Asian Airline Companies Using DEA Window Model and Grey Theory.
- Published in:
- Sustainability (2071-1050), 2019, v. 11, n. 9, p. 2701, doi. 10.3390/su11092701
- By:
- Publication type:
- Article
27
The Relationship between Airport Infrastructure and Flight Arrivals in Remote Northern Canadian Communities.
- Published in:
- Arctic Journal, 2017, v. 70, n. 3, p. 249, doi. 10.14430/arctic4663
- By:
- Publication type:
- Article
28
HOW TO ESTABLISH CUSTOMER TRUST AND RETENTION IN A HIGHLY COMPETITIVE AIRLINE BUSINESS.
- Published in:
- Polish Journal of Management Studies, 2017, v. 16, n. 1, p. 202, doi. 10.17512/pjms.2017.16.1.17
- By:
- Publication type:
- Article
29
Low-fare Airlines Service Quality, Customer Satisfaction and Customer Loyalty.
- Published in:
- Journal of Accounting, Finance & Management Strategy, 2017, v. 12, n. 2, p. 97
- By:
- Publication type:
- Article
30
The Mediating Effect of Customer Satisfaction on the Relationship Between Perceived Value and Word-of-Mouth in the Airline Industry.
- Published in:
- Journal of Business Research-Turk / Isletme Arastirmalari Dergisi, 2018, v. 10, n. 1, p. 1, doi. 10.20491/isarder.2018.367
- By:
- Publication type:
- Article
31
Luxury Extends to Fujitec Elevators in Adjaye's Financial District Tower.
- Published in:
- Elevator World, 2022, v. 70, n. 3, p. 22
- Publication type:
- Article
32
Twin-Tower, 22-Story Residential Project Tops Out.
- Published in:
- Elevator World, 2022, v. 70, n. 3, p. 24
- Publication type:
- Article
33
LEAKY FEEDERS ENABLE AIRLINE Wi-Fi.
- Published in:
- Microwave Journal, 2015, v. 58, p. 10
- Publication type:
- Article
34
Turbulent Times: Despite higher quality ratings, recent incidents show some airlines still must improve the passenger experience.
- Published in:
- Quality Progress, 2017, v. 50, n. 6, p. 8
- Publication type:
- Article
35
THE REACTION GAUGE.
- Published in:
- 2017
- Publication type:
- Question & Answer
36
Erring Airlines.
- Published in:
- Quality Progress, 2017, v. 50, n. 6, p. 5
- By:
- Publication type:
- Article
37
The mediating role of relational benefit between service quality and customer loyalty in airline industry.
- Published in:
- Total Quality Management & Business Excellence, 2013, v. 24, n. 9/10, p. 1084, doi. 10.1080/14783363.2012.661130
- By:
- Publication type:
- Article
38
Perceived service quality for South Korean domestic airlines.
- Published in:
- Total Quality Management & Business Excellence, 2011, v. 22, n. 10, p. 1041, doi. 10.1080/14783363.2011.614872
- By:
- Publication type:
- Article
39
UAVRC, A GENERIC MAV FLIGHT ASSISTANCE SOFTWARE.
- Published in:
- International Archives of the Photogrammetry, Remote Sensing & Spatial Information Sciences, 2015, v. 40, n. 1/W4, p. 287, doi. 10.5194/isprsarchives-XL-1-W4-287-2015
- By:
- Publication type:
- Article
40
Empirical Analysis of a Self-service Check-in Implementation in Singapore Changi Airport.
- Published in:
- International Journal of Engineering Business Management, 2014, v. 6, p. 33, doi. 10.5772/56962
- By:
- Publication type:
- Article
41
Research on Multi-leg Inventory Control Based on Passenger Choice.
- Published in:
- International Journal of Engineering Business Management, 2014, v. 6, p. 3, doi. 10.5772/56956
- By:
- Publication type:
- Article
42
Information Needs, Information Sources and Information Search Strategies of International Air Travellers in Nigeria.
- Published in:
- Journal of Travel & Tourism Research, 2012, v. 12, n. 2, p. 86
- By:
- Publication type:
- Article
43
The Study of Customer Relationship Management in Thai Airline Industry: A Case of Thai Travelers in Thailand.
- Published in:
- Journal of Airline & Airport Management, 2017, v. 7, n. 1, p. 13, doi. 10.3926/jairm.86
- By:
- Publication type:
- Article
44
Identification of Air Traffic Management Principles Influential in the Development of an Airport Arrival Delay Prediction Model.
- Published in:
- Journal of Aviation / Aerospace Education & Research, 2015, v. 24, n. 2, p. 39, doi. 10.15394/jaaer.2015.1618
- By:
- Publication type:
- Article
45
Investigating the Effectiveness of Repositioning Strategies: The Customers’ Perspective.
- Published in:
- Journal of Travel & Tourism Marketing, 2016, v. 33, n. 9, p. 1235, doi. 10.1080/10548408.2015.1107018
- By:
- Publication type:
- Article
46
Self-consciousness profiles in the acceptance of airline e-ticketing services.
- Published in:
- Anatolia: An International Journal of Tourism & Hospitality Research, 2015, v. 26, n. 3, p. 447, doi. 10.1080/13032917.2014.996763
- By:
- Publication type:
- Article
47
The Effects of Physical and Cultural Distance on Tourist Satisfaction: A Case Study of Local-Based Airlines, Public Transportation, and Government Services in Hong Kong.
- Published in:
- Journal of China Tourism Research, 2013, v. 9, n. 2, p. 218, doi. 10.1080/19388160.2013.784572
- By:
- Publication type:
- Article
48
SERVICE QUALITY THAT AFFECTS THE BEHAVIORAL INTENTION TO RE-VISIT LOWCOST AIRLINE.
- Published in:
- International Journal of Business & Administrative Studies, 2017, v. 3, n. 4, p. 144, doi. 10.20469/ijbas.3.10003-4
- By:
- Publication type:
- Article
49
STOPOVER TOURISM -- CONNECTING AIRLINES, AIRPORTS AND TOURISM ORGANIZATIONS.
- Published in:
- Knowledge Horizons / Orizonturi ale Cunoasterii, 2017, v. 9, n. 2, p. 54
- By:
- Publication type:
- Article
50
AIRPORTS AND SERVICES: Kenya.
- Published in:
- Africa Research Bulletin: Economic, Financial & Technical Series, 2016, v. 53, n. 10, p. 21467A, doi. 10.1111/j.1467-6346.2016.07352.x
- Publication type:
- Article