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Service Quality in the Healthcare Industry: A Literature Review and Research Agenda.
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- International Journal of Marketing & Business Communication, 2022, v. 11, n. 1, p. 32
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- Article
Cognitive Factors Affecting the Manufacturing Optimization Skills of Rural Indian BPO Workers.
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- Knowledge, 2023, v. 3, n. 4, p. 626, doi. 10.3390/knowledge3040039
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- Article