Found: 11
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It's Unfair: Why Customers Who Merely Observe an Uncivil Employee Abandon the Company.
- Published in:
- Journal of Service Research, 2011, v. 14, n. 3, p. 302, doi. 10.1177/1094670511404393
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- Article
Witnessing Incivility among Employees: Effects on Consumer Anger and Negative Inferences about Companies.
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- Journal of Consumer Research, 2010, v. 37, n. 2, p. 292, doi. 10.1086/651565
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- Article
Act Expediently, with Autonomy: Vicarious Learning, Empowered Behaviors, and Performance.
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- Journal of Business & Psychology, 2017, v. 32, n. 2, p. 131, doi. 10.1007/s10869-016-9440-2
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- Article
Brandeis' Policeman: Results from a Laboratory Experiment on How to Prevent Corporate Fraud.
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- Journal of Empirical Legal Studies, 2008, v. 5, n. 2, p. 239, doi. 10.1111/j.1740-1461.2008.00124.x
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- Article
On the nature, consequences and remedies of workplace incivility: No time for "nice"? Think again.
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- Academy of Management Executive, 2005, v. 19, n. 1, p. 7, doi. 10.5465/AME.2005.15841946
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- Article
Examining human resource options: Does investment in employees pay off?
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- Academy of Management Executive, 1999, v. 13, n. 1, p. 110, doi. 10.5465/AME.1999.1567374
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- Article
Thriving at work: Toward its measurement, construct validation, and theoretical refinement.
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- Journal of Organizational Behavior (John Wiley & Sons, Inc.), 2012, v. 33, n. 2, p. 250, doi. 10.1002/job.756
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- Article
Emotional and Behavioral Responses to Workplace Incivility and the Impact of Hierarchical Status.
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- Journal of Applied Social Psychology, 2012, v. 42, p. E326, doi. 10.1111/j.1559-1816.2012.01020.x
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- Article
Picking Up the Gauntlet: How Individuals Respond to Status Challenges.
- Published in:
- Journal of Applied Social Psychology, 2008, v. 38, n. 7, p. 1945, doi. 10.1111/j.1559-1816.2008.00375.x
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- Article
Vicarious Empowerment as a Novel Mechanism for Empowering High Power Distance Employees.
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- Journal of Cross-Cultural Psychology, 2023, v. 54, n. 8, p. 763, doi. 10.1177/00220221231202400
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- Article
DOES RUDENESS REALLY MATTER? THE EFFECTS OF RUDENESS ON TASK PERFORMANCE AND HELPFULNESS.
- Published in:
- Academy of Management Journal, 2007, v. 50, n. 5, p. 1181, doi. 10.5465/amj.2007.20159919
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- Article