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Inteligência emocional no Turismo: um estudo sobre os trabalhadores de empresas de foodservice no Sul do Brasil.
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- Pasos: Revista de Turismo y Patrimonio Cultural, 2024, v. 22, n. 1, p. 91, doi. 10.25145/j.pasos.2024.22.006
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- Article
Chatbots in frontline services and customer experience: An anthropomorphism perspective.
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- Psychology & Marketing, 2023, v. 40, n. 11, p. 2201, doi. 10.1002/mar.21882
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- Article
The persuasiveness of metaphor in advertising.
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- Psychology & Marketing, 2022, v. 39, n. 5, p. 951, doi. 10.1002/mar.21633
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- Article
Feeling red lucky? The interplay between color and luck in gambling settings.
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- Psychology & Marketing, 2021, v. 38, n. 1, p. 43, doi. 10.1002/mar.21408
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- Article
The Role of Team Identification on the Sponsorship Articulation–Fit Relationship.
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- Journal of Sport Management, 2021, v. 35, n. 2, p. 117, doi. 10.1123/jsm.2019-0401
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- Article