Online touchpoints and customer effort: A comparative study of government and local authorities, businesses, and domestic customers.

Published in:

NURTURE: Journal of Pakistan Home Economics Association, 2023, v. 17, n. 3, p. 281, doi. 10.55951/nurture.v17i3.317

By:

• Abdul Rahman Zahari;
• Elinda Esa;
• Khairul Nizam Surbaini;
• Noor Hazlin Nor Assidin;
• Azmer Ezwan Abdullah

Publication type:

Article