How Display Rules Influence Turnover in Healthcare Teams and the Moderating Role of Team Negative Affective Tone.
- Published in:
- Journal of Service Research, 2024, v. 27, n. 3, p. 397, doi. 10.1177/10946705231176070
- By:
- Publication type:
- Article
Works by Nguyen, Helena
Results: 20
1
2
When Heroes and Villains Are Victims: How Different Withdrawal Strategies Moderate the Depleting Effects of Customer Incivility on Frontline Employees.
- Published in:
- Journal of Service Research, 2021, v. 24, n. 3, p. 435, doi. 10.1177/1094670520967994
- By:
- Publication type:
- Article
3
When the Going Gets Tough, the Tough Keep Working.
- Published in:
- Journal of Management, 2016, v. 42, n. 3, p. 615, doi. 10.1177/0149206313490026
- By:
- Publication type:
- Article
4
When Practice Does Not Make Perfect: Effects of Strategic Cognitive Processes on Errors During Skill Development.
- Published in:
- Applied Cognitive Psychology, 2015, v. 29, n. 2, p. 299, doi. 10.1002/acp.3108
- By:
- Publication type:
- Article
5
Mindfulness: Creating the Space for Compassionate Care.
- Published in:
- 2015
- By:
- Publication type:
- Opinion
6
How teams can overcome silence: The roles of humble leadership and team commitment.
- Published in:
- Personnel Psychology, 2025, v. 78, n. 1, p. 67, doi. 10.1111/peps.12660
- By:
- Publication type:
- Article
7
Caught out! The role of customer emotional intelligence and dual thinking processes in perceptions of frontline service employees' inauthentic positive displays.
- Published in:
- Psychology & Marketing, 2021, v. 38, n. 12, p. 2191, doi. 10.1002/mar.21567
- By:
- Publication type:
- Article
8
The Impact of Service Scripts on Customer Citizenship Behavior and the Moderating Role of Employee Customer Orientation.
- Published in:
- Psychology & Marketing, 2014, v. 31, n. 12, p. 1096, doi. 10.1002/mar.20756
- By:
- Publication type:
- Article
9
A framework to create more mentally healthy workplaces: A viewpoint.
- Published in:
- Australian & New Zealand Journal of Psychiatry, 2018, v. 52, n. 1, p. 15, doi. 10.1177/0004867417726174
- By:
- Publication type:
- Article
10
Does it matter why we try? How goal‐focused extrinsic emotion regulation influences co‐worker's relational outcomes.
- Published in:
- Applied Psychology: An International Review, 2025, v. 74, n. 1, p. 1, doi. 10.1111/apps.70000
- By:
- Publication type:
- Article
11
The Changing Value of Skill Utilisation: Interactions with Job Demands on Job Satisfaction and Absenteeism.
- Published in:
- Applied Psychology: An International Review, 2020, v. 69, n. 1, p. 30, doi. 10.1111/apps.12200
- By:
- Publication type:
- Article
12
Reaping the Rewards of Functional Diversity in Healthcare Teams: Why Team Processes Improve Performance.
- Published in:
- Group & Organization Management, 2018, v. 43, n. 3, p. 440, doi. 10.1177/1059601118769192
- By:
- Publication type:
- Article
13
Confidence Matters: Self-efficacy Moderates the Credit that Supervisors Give to Adaptive and Proactive Role Behaviours.
- Published in:
- British Journal of Management, 2017, v. 28, n. 2, p. 315, doi. 10.1111/1467-8551.12149
- By:
- Publication type:
- Article
14
Role of Oxidative Stress in Tuberculosis Meningitis Infection in Diabetics.
- Published in:
- Biomedicines, 2023, v. 11, n. 9, p. 2568, doi. 10.3390/biomedicines11092568
- By:
- Publication type:
- Article
15
Who cares for those who care? The role of healthcare leaders' regulation of followers' emotions on follower job satisfaction.
- Published in:
- Australian Journal of Management (Sage Publications Ltd.), 2025, v. 50, n. 2, p. 312, doi. 10.1177/03128962231211173
- By:
- Publication type:
- Article
16
A review and agenda for examining how technology-driven changes at work will impact workplace mental health and employee well-being.
- Published in:
- Australian Journal of Management (Sage Publications Ltd.), 2020, v. 45, n. 3, p. 402, doi. 10.1177/0312896220922292
- By:
- Publication type:
- Article
17
Workplace aggression and organisational effectiveness: The mediating role of employee engagement.
- Published in:
- Australian Journal of Management (Sage Publications Ltd.), 2018, v. 43, n. 4, p. 614, doi. 10.1177/0312896218768378
- By:
- Publication type:
- Article
18
Crystal clear: How leaders and coworkers together shape role clarity and well‐being for employees in social care.
- Published in:
- Human Resource Management, 2025, v. 64, n. 1, p. 5, doi. 10.1002/hrm.22245
- By:
- Publication type:
- Article
19
The role of individual goal orientations in shaping skill utilization over time: a four-year longitudinal study.
- Published in:
- European Journal of Work & Organizational Psychology, 2023, v. 32, n. 3, p. 346, doi. 10.1080/1359432X.2022.2160325
- By:
- Publication type:
- Article
20
MAKING THE MOST OF STRUCTURAL SUPPORT: MODERATING INFLUENCE OF EMPLOYEES' CLARITY AND NEGATIVE AFFECT.
- Published in:
- Academy of Management Journal, 2013, v. 56, n. 3, p. 867, doi. 10.5465/amj.2010.0927
- By:
- Publication type:
- Article