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Numeracy Programming at Major Canadian Urban Libraries: An Exploratory Study.
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- Partnership: The Canadian Journal of Library & Information Practice & Research, 2020, v. 15, n. 1, p. 1, doi. 10.21083/partnership.v15i1.4668
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Evaluating Customer Experience through Customer Journey Mapping and Service Blueprinting at Edmonton Public Library: An Exploratory.
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- Partnership: The Canadian Journal of Library & Information Practice & Research, 2019, v. 14, n. 1, p. 1, doi. 10.21083/partnership.v14i1.4743
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- Article