Found: 9
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When Strength Turns Into Weakness: Exploring the Role of AI in the Closure of Zillow Offers.
- Published in:
- Journal of Information Systems Education, 2024, v. 35, n. 1, p. 67, doi. 10.62273/TRCF3655
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- Publication type:
- Article
Minimally Invasive Treatment of Mandibular Anterior Lingual Defects by Vestibular Incision Subperiosteal Tunnel Access Technique and Connective Tissue Graft: A Case Report.
- Published in:
- 2017
- By:
- Publication type:
- Case Study
Keeping Up With the Quants: Your Guide to Understanding + Using Analytics.
- Published in:
- 2014
- By:
- Publication type:
- Book Review
Routing to Manage Resolution and Waiting Time in Call Centers with Heterogeneous Servers.
- Published in:
- M&SOM: Manufacturing & Service Operations Management, 2012, v. 14, n. 1, p. 66, doi. 10.1287/msom.1110.0349
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- Publication type:
- Article
Intelligent Procedures for Intra-Day Updating of Call Center Agent Schedules.
- Published in:
- Production & Operations Management, 2010, v. 19, n. 3, p. 353, doi. 10.1111/j.1937-5956.2009.01097.x
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- Publication type:
- Article
Fool’s Gold: The Truth Behind Angel Investing in America.
- Published in:
- 2009
- By:
- Publication type:
- Book Review
OR Process Skills Transform an Out-of-Control Call Center into a Strategic Asset.
- Published in:
- Interfaces, 2009, v. 39, n. 4, p. 346, doi. 10.1287/inte.1090.0432
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- Publication type:
- Article
The Modern Call Center: A Multi-Disciplinary Perspective on Operations Management Research.
- Published in:
- Production & Operations Management, 2007, v. 16, n. 6, p. 665, doi. 10.1111/j.1937-5956.2007.tb00288.x
- By:
- Publication type:
- Article
A Call Center Uses Simulation to Drive Strategic Change.
- Published in:
- Interfaces, 2001, v. 31, n. 3, p. 87, doi. 10.1287/inte.31.3.87.9632
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- Publication type:
- Article