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CULTURAL INFLUENCES ON GIQUAL: AN EMPIRICAL STUDY IN INSURANCE SECTOR.
- Published in:
- Global Management Review, 2011, v. 5, n. 3, p. 12
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- Publication type:
- Article
Dineserv: A Tool for Measuring Service Quality in Restaurants.
- Published in:
- Journal of Marketing & Communication, 2012, v. 8, n. 2, p. 4
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- Publication type:
- Article