Works by Kim, Hak-Seon

Results: 52

Exploring Corporate Reputation Factors Through Cluster and Sentiment Analysis of CEO Letters.

Published in:

International Journal of Information Technology & Decision Making, 2025, v. 24, n. 2, p. 419, doi. 10.1142/S0219622025500051

By:

Wang, Jue;
Kim, Hak-Seon

Publication type:

Article

Investigating Efficiency and Innovation: An Exploratory and Predictive Analysis of Smart Airport Systems.

Published in:

Digital, 2024, v. 4, n. 3, p. 599, doi. 10.3390/digital4030030

By:

Williady, Angellie;
Handani, Narariya Dita;
Kim, Hak-Seon

Publication type:

Article

Applying the Modified Health Belief Model (HBM) to Korean Medical Tourism.

Published in:

International Journal of Environmental Research & Public Health, 2020, v. 17, n. 10, p. 3646, doi. 10.3390/ijerph17103646

By:

Ban, Hyun-Jeong;
Kim, Hak-Seon

Publication type:

Article

Green Trust: How Consumer Demographics Moderate Environmental Commitment in Latin America.

Published in:

Sustainability (2071-1050), 2023, v. 15, n. 21, p. 15219, doi. 10.3390/su152115219

By:

Brito, Yahaira Lisbeth Moreno;
Wang, Jue;
Kim, Hak-Seon

Publication type:

Article

Using Online Customer Reviews to Understand Customers' Experience and Satisfaction with Integrated Resorts.

Published in:

Sustainability (2071-1050), 2023, v. 15, n. 17, p. 13049, doi. 10.3390/su151713049

By:

Yu, Jun;
Zhang, Xiaobin;
Kim, Hak-Seon

Publication type:

Article

An Investigation of the Key Attributes of Korean Wellness Tourism Customers Based on Online Reviews.

Published in:

Sustainability (2071-1050), 2023, v. 15, n. 8, p. 6702, doi. 10.3390/su15086702

By:

Riswanto, Aura Lydia;
Kim, Hak-Seon

Publication type:

Article

A Study on the Effect of Medical Service Quality on Customer Satisfaction during COVID-19 for Foreigners in Korea.

Published in:

Sustainability (2071-1050), 2023, v. 15, n. 7, p. 5953, doi. 10.3390/su15075953

By:

Kim, Seieun;
Kim, Hak-Seon

Publication type:

Article

Exploratory Study of Korean Traditional Food, Rice Cakes’ Product Attributes, and Customers’ Satisfaction and Loyalty.

Published in:

Journal of Culinary Science & Technology, 2014, v. 12, n. 4, p. 339, doi. 10.1080/15428052.2014.904836

By:

Kim, Hak-Seon;
Yim, Hui-Rang

Publication type:

Article

Nutritional Quality Assessment of Elementary School Lunches of South Korea and the United States.

Published in:

Journal of Culinary Science & Technology, 2012, v. 10, n. 2, p. 129, doi. 10.1080/15428052.2012.677604

By:

Jeon, Min-Sun;
Kim, YoungHoon;
Kim, Hak-Seon

Publication type:

Article

An Analysis of Customer Textual Reviews and Satisfaction at Luxury Hotels in Singapore's Marina Bay Area (SG-Clean-Certified Hotels).

Published in:

Sustainability (2071-1050), 2022, v. 14, n. 15, p. 9382, doi. 10.3390/su14159382

By:

Handani, Narariya Dita;
Williady, Angellie;
Kim, Hak-Seon

Publication type:

Article

Big Data and Sustainability in the Tourism Industry.

Published in:

Sustainability (2071-1050), 2022, v. 14, n. 13, p. 7697, doi. 10.3390/su14137697

By:

Wang, Jue;
Ban, Hyun-Jeong;
Kim, Hak-Seon

Publication type:

Article

Understanding the Customer Experience and Satisfaction of Casino Hotels in Busan through Online User-Generated Content.

Published in:

Sustainability (2071-1050), 2022, v. 14, n. 10, p. 5846, doi. 10.3390/su14105846

By:

Fu, Wei;
Wei, Shengnan;
Wang, Jue;
Kim, Hak-Seon

Publication type:

Article

The Impact of Hotel Customer Experience on Customer Satisfaction through Online Reviews.

Published in:

Sustainability (2071-1050), 2022, v. 14, n. 2, p. 848, doi. 10.3390/su14020848

By:

Kim, Yae-Ji;
Kim, Hak-Seon

Publication type:

Article

Customer Experience and Satisfaction of Disneyland Hotel through Big Data Analysis of Online Customer Reviews.

Published in:

Sustainability (2071-1050), 2021, v. 13, n. 22, p. 12699, doi. 10.3390/su132212699

By:

Zhang, Xiaobin;
Kim, Hak-Seon

Publication type:

Article

Extracting Key Drivers of Air Passenger's Experience and Satisfaction through Online Review Analysis †.

Published in:

Sustainability (2071-1050), 2020, v. 12, n. 21, p. 9188, doi. 10.3390/su12219188

By:

Shadiyar, Aralbayeva;
Ban, Hyun-Jeong;
Kim, Hak-Seon

Publication type:

Article

Investigating Key Attributes in Experience and Satisfaction of Hotel Customer Using Online Review Data.

Published in:

Sustainability (2071-1050), 2019, v. 11, n. 23, p. 6570, doi. 10.3390/su11236570

By:

Ban, Hyun-Jeong;
Choi, Hayeon;
Choi, Eun-Kyong;
Lee, Sanghyeop;
Kim, Hak-Seon

Publication type:

Article

Understanding Customer Experience and Satisfaction through Airline Passengers' Online Review.

Published in:

Sustainability (2071-1050), 2019, v. 11, n. 15, p. 4066, doi. 10.3390/su11154066

By:

Ban, Hyun-Jeong;
Kim, Hak-Seon

Publication type:

Article

How Visual Design in Dairy Packaging Affects Consumer Attention and Decision-Making.

Published in:

Dairy, 2025, v. 6, n. 1, p. 4, doi. 10.3390/dairy6010004

By:

Riswanto, Aura Lydia;
Kim, Seieun;
Williady, Angellie;
Ha, Youngsam;
Kim, Hak-Seon

Publication type:

Article

The Effect of Healthy Food Knowledge on Perceived Healthy Foods’ Value, Degree of Satisfaction, and Behavioral Intention: The Moderating Effect of Gender.

Published in:

Journal of Quality Assurance in Hospitality & Tourism, 2018, v. 19, n. 2, p. 151, doi. 10.1080/1528008X.2016.1230036

By:

Lee, Sang-Mook;
Jin, Naehyun (Paul);
Kim, Hak-Seon

Publication type:

Article

Relationships among Knowledge of Healthy Food, Health Concern, and Behavioral Intention: Evidence from the United States and South Korea.

Published in:

Journal of Quality Assurance in Hospitality & Tourism, 2013, v. 14, n. 4, p. 344, doi. 10.1080/1528008X.2013.802621

By:

Lee, Sang-Mook;
Jin, Naehyun(Paul);
Kim, Hak-Seon

Publication type:

Article

Assessing the Quality of A Restaurant's Website Using DINEWEBQUAL.

Published in:

Journal of Quality Assurance in Hospitality & Tourism, 2012, v. 13, n. 3, p. 235, doi. 10.1080/1528008X.2012.692278

By:

Kim, Hak-Seon;
Lee, Kwang-Woo;
Lee, Dong-Soo;
Joung, Hyun-Woo;
Yuan, JingxueJessica

Publication type:

Article

The Prevalence of Metabolic Syndrome and Its Related Risk Complications among Koreans.

Published in:

Nutrients, 2019, v. 11, n. 8, p. 1755, doi. 10.3390/nu11081755

By:

Lee, Seung-Hoo;
Tao, Shuting;
Kim, Hak-Seon

Publication type:

Article

Understanding vegetarian customers: the effects of restaurant attributes on customer satisfaction and behavioral intentions.

Published in:

Journal of Foodservice Business Research, 2022, v. 25, n. 3, p. 353, doi. 10.1080/15378020.2021.1948296

By:

Choi, Hayeon;
Joung, Hyun-Woo;
Choi, Eun-Kyong;
Kim, Hak-Seon

Publication type:

Article

Evaluation of the On-Campus Dining Services Using Importance-Performance Analysis.

Published in:

Journal of Foodservice Business Research, 2014, v. 17, n. 2, p. 136, doi. 10.1080/15378020.2014.902647

By:

Joung, Hyun-Woo;
Lee, Dong-Soo;
Kim, Hak-Seon;
Huffman, Lynn

Publication type:

Article

Assessing College Students' Satisfaction with University Foodservice.

Published in:

Journal of Foodservice Business Research, 2012, v. 15, n. 1, p. 39, doi. 10.1080/15378020.2011.624048

By:

Kim, Hak-Seon;
Lee, Sang-Mook;
Yuan, JingxueJessica

Publication type:

Article

University Foodservice in South Korea: A Study of Comparison Between University-Operated Restaurant and External Foodservice Contractors.

Published in:

Journal of Foodservice Business Research, 2011, v. 14, n. 4, p. 405, doi. 10.1080/15378020.2011.624055

By:

Joung, Hyun-Woo;
Kim, Hak-Seon;
Choi, Eun-Kyong;
Kang, Hyun-Oh;
Goh, BenK.

Publication type:

Article

An Evaluation of Green Hotels in Singapore, Sentosa Island: A Big Data Study Through Online Review.

Published in:

Tourism & Hospitality (2673-5768), 2025, v. 6, n. 1, p. 24, doi. 10.3390/tourhosp6010024

By:

Aliyah, Ummi;
Williady, Angellie;
Kim, Hak-Seon

Publication type:

Article

Enhancing Tourist Satisfaction on Komodo Island: A Data-Driven Analysis of Online Reviews.

Published in:

Tourism & Hospitality (2673-5768), 2025, v. 6, n. 1, p. 2, doi. 10.3390/tourhosp6010002

By:

Riswanto, Aura Lydia;
Chamberlain, Laleesha Angelee;
Kim, Hak-Seon

Publication type:

Article

A Mixed-Method Approach to Grounded Theory Regarding the MICE Industry at Busan Exhibition & Convention Center.

Published in:

Tourism & Hospitality (2673-5768), 2024, v. 5, n. 4, p. 1012, doi. 10.3390/tourhosp5040057

By:

Kim, Seieun;
Williady, Angellie;
Wang, Jue;
Kim, Hak-Seon

Publication type:

Article

Big Data Insights into Coastal Tourism: Analyzing Customer Satisfaction at Egyptian Red Sea Dive Resorts.

Published in:

Tourism & Hospitality (2673-5768), 2024, v. 5, n. 4, p. 996, doi. 10.3390/tourhosp5040056

By:

Zhong, Yinai;
Williady, Angellie;
Handani, Narariya Dita;
Kim, Hak-Seon

Publication type:

Article

Analyzing Online Reviews to Uncover Customer Satisfaction Factors in Indian Cultural Tourism Destinations.

Published in:

Behavioral Sciences (2076-328X), 2023, v. 13, n. 11, p. 923, doi. 10.3390/bs13110923

By:

Riswanto, Aura Lydia;
Kim, Seieun;
Kim, Hak-Seon

Publication type:

Article

Exploring Leadership Style and Employee Attitude through Cluster and Sentiment Analyses of In-Depth Interviews of Employees.

Published in:

Administrative Sciences (2076-3387), 2023, v. 13, n. 3, p. 91, doi. 10.3390/admsci13030091

By:

Ho, Dat Hung;
Wang, Jue;
Kim, Hak-Seon

Publication type:

Article

A Study on Technology Acceptance of Digital Healthcare among Older Korean Adults Using Extended Tam (Extended Technology Acceptance Model).

Published in:

Administrative Sciences (2076-3387), 2023, v. 13, n. 2, p. 42, doi. 10.3390/admsci13020042

By:

Zin, Khin Shoon Lei Thant;
Kim, Seieun;
Kim, Hak-Seon;
Feyissa, Israel Fisseha

Publication type:

Article

A Study on Customer Satisfaction in Bali's Luxury Resort Utilizing Big Data through Online Review.

Published in:

Administrative Sciences (2076-3387), 2022, v. 12, n. 4, p. 137, doi. 10.3390/admsci12040137

By:

Williady, Angellie;
Wardhani, Herwinda Novitya;
Kim, Hak-Seon

Publication type:

Article

Cruising in Asia: what can we dig from online cruiser reviews to understand their experience and satisfaction.

Published in:

Asia Pacific Journal of Tourism Research, 2019, v. 24, n. 6, p. 514, doi. 10.1080/10941665.2019.1591473

By:

Tao, Shuting;
Kim, Hak-Seon

Publication type:

Article

Tracing the roots: understanding the factors that drive motivation and loyalty of scholars toward joining international academic conferences.

Published in:

Frontiers in Education, 2024, p. 1, doi. 10.3389/feduc.2024.1501638

By:

Williady, Angellie;
Handani, Narariya Dita;
Wang, Jue;
Kim, Hak-Seon

Publication type:

Article

Visualizing the Landscape of Home IoT Research: A Bibliometric Analysis Using VOSviewer.

Published in:

Sensors (14248220), 2023, v. 23, n. 6, p. 3086, doi. 10.3390/s23063086

By:

Wang, Jue;
Kim, Hak-Seon

Publication type:

Article

The effects of restaurant nutrition menu labelling on college students' healthy eating behaviours.

Published in:

2017

By:

Roseman, Mary G;
Joung, Hyun-Woo;
Choi, Eun-Kyong (Cindy);
Kim, Hak-Seon

Publication type:

journal article

B&B Customer Experience and Satisfaction: Evidence from Online Customer Reviews.

Published in:

Service Science, 2024, v. 16, n. 1, p. 42, doi. 10.1287/serv.2022.0080

By:

Jia, Mengke;
Kim, Hak-Seon;
Tao, Shuting

Publication type:

Article

A Study of Inbound Travelers Experience and Satisfaction at Quarantine Hotels in Indonesia during the COVID-19 Pandemic.

Published in:

Information (2078-2489), 2022, v. 13, n. 5, p. 254, doi. 10.3390/info13050254

By:

Handani, Narariya Dita;
Riswanto, Aura Lydia;
Kim, Hak-Seon

Publication type:

Article

Online Customer Reviews and Satisfaction with an Upscale Hotel: A Case Study of Atlantis, The Palm in Dubai.

Published in:

Information (2078-2489), 2022, v. 13, n. 3, p. 150, doi. 10.3390/info13030150

By:

Wei, Shengnan;
Kim, Hak-Seon

Publication type:

Article

Text Mining with Network Analysis of Online Reviews and Consumers' Satisfaction: A Case Study in Busan Wine Bars.

Published in:

Information (2078-2489), 2022, v. 13, n. 3, p. 127, doi. 10.3390/info13030127

By:

Fu, Wei;
Choi, Eun-Kyong;
Kim, Hak-Seon

Publication type:

Article

Navigations for Hospitality Human Resource Management Research: Observing the Keywords, Factors, Topics under the COVID-19 Pandemic.

Published in:

Information (2078-2489), 2022, v. 13, n. 3, p. 126, doi. 10.3390/info13030126

By:

Wang, Jue;
Ban, Hyun-Jeong;
Joung, Hyun-Woo;
Kim, Hak-Seon

Publication type:

Article

An Exploratory Study of Electronic Word-of-Mouth Focused on Casino Hotels in Las Vegas and Macao.

Published in:

Information (2078-2489), 2022, v. 13, n. 3, p. 135, doi. 10.3390/info13030135

By:

Tang, Mengying;
Kim, Hak-Seon

Publication type:

Article

Machine-Learning-Based User Position Prediction and Behavior Analysis for Location Services.

Published in:

Information (2078-2489), 2021, v. 12, n. 5, p. 180, doi. 10.3390/info12050180

By:

Jiang, Haiyang;
He, Mingshu;
Xi, Yuanyuan;
Zeng, Jianqiu;
Kim, Hak-Seon

Publication type:

Article

Evaluating Consumers' Willingness to Pay for Delay Compensation Services in Intra-City Delivery—A Value Optimization Study Using Choice.

Published in:

Information (2078-2489), 2021, v. 12, n. 3, p. 127, doi. 10.3390/info12030127

By:

Pan, Ruixu;
Huang, Yujie;
Xiao, Xiongwu;
Kim, Hak-Seon

Publication type:

Article

Topic Modeling and Sentiment Analysis of Online Review for Airlines.

Published in:

Information (2078-2489), 2021, v. 12, n. 2, p. 78, doi. 10.3390/info12020078

By:

Kwon, Hye-Jin;
Ban, Hyun-Jeong;
Jun, Jae-Kyoon;
Kim, Hak-Seon;
Buscaldi, Davide

Publication type:

Article

Online Consumers' Brain Activities When Purchasing Second-Hand versus New Products That Are Brand-Name or Brand-Less.

Published in:

Information (2078-2489), 2021, v. 12, n. 2, p. 56, doi. 10.3390/info12020056

By:

Hsieh, Pei-Hsuan;
Chang, Fang-Ning;
Kim, Hak-Seon

Publication type:

Article

Elicitation of design factors through big data analysis of online customer reviews for washing machines.

Published in:

Journal of Mechanical Science & Technology, 2019, v. 33, n. 6, p. 2785, doi. 10.1007/s12206-019-0525-5

By:

Kim, Hak-Seon;
Noh, Yoojeong

Publication type:

Article

Research Activity at the Annual Graduate Student Research Conference in Hospitality & Tourism.

Published in:

Journal of Teaching in Travel & Tourism, 2010, v. 10, n. 1, p. 75, doi. 10.1080/15313220903559262

By:

Kim, Hak-Seon;
Lee, Dong-Soo;
Choi, Eun-Kyong;
Huffman, Lynn

Publication type:

Article