Works by Holz, Heiko F.

Eliminating customer experience pain points in complex customer journeys through smart service solutions.

Published in:

Psychology & Marketing, 2024, v. 41, n. 3, p. 592, doi. 10.1002/mar.21938

By:

• Holz, Heiko F.;
• Becker, Marc;
• Blut, Markus;
• Paluch, Stefanie

Publication type:

Article