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Letter from the Editors.
- Published in:
- Journal of Operations Management, 1994, v. 11, n. 4, p. 323, doi. 10.1016/S0272-6963(97)90001-2
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- Article
Editorial.
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- Journal of Operations Management, 1993, v. 11, n. 1, p. 1, doi. 10.1016/0272-6963(93)90028-N
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- Article
Reducing Vendor Delivery Uncertainties in a JIT Environment.
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- Journal of Operations Management, 1986, v. 6, n. 4, p. 381, doi. 10.1016/0272-6963(86)90011-2
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- Article
An Experimental Comparison of Human Schedulers and Heuristic Algorithms for the Traveling Salesman Problem.
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- Journal of Operations Management, 1982, v. 2, n. 4, p. 215, doi. 10.1016/0272-6963(82)90010-9
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- Article
A MANAGEMENT SCIENCE APPROACH TO A DUTCH ELM DISEASE SANITATION PROGRAM.
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- Interfaces, 1980, v. 10, n. 2, p. 108, doi. 10.1287/inte.10.2.108
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- Article
A Methodology for Constructing Collective Causal Maps.
- Published in:
- Decision Sciences, 2006, v. 37, n. 2, p. 263, doi. 10.1111/j.1540-5915.2006.00124.x
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- Publication type:
- Article
Modeling the Effects of a Service Guarantee on Perceived Service Quality Using Alternating Conditional Expectations (ACE).
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- Decision Sciences, 2002, v. 33, n. 3, p. 347, doi. 10.1111/j.1540-5915.2002.tb01648.x
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- Publication type:
- Article
Scheduling to Improve Field Service Quality.
- Published in:
- Decision Sciences, 1999, v. 30, n. 3, p. 783, doi. 10.1111/j.1540-5915.1999.tb00906.x
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- Publication type:
- Article
A New Framework for Manufacturing Planning and Control Systems.
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- Decision Sciences, 1993, v. 24, n. 4, p. 739, doi. 10.1111/j.1540-5915.1993.tb00487.x
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- Publication type:
- Article
An Experimental Comparison of Dispatching Rules for Field Service Support.
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- Decision Sciences, 1992, v. 23, n. 1, p. 235, doi. 10.1111/j.1540-5915.1992.tb00386.x
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- Publication type:
- Article
An Experimental Analysis of Capacity-Sensitive Setup Parameters for MRP Lot Sizing.
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- Decision Sciences, 1988, v. 19, n. 4, p. 782, doi. 10.1111/j.1540-5915.1988.tb00303.x
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- Publication type:
- Article
SCAT AND SPAT: LARGE-SCALE COMPUTER-BASED OPTIMIZATION SYSTEMS FOR THE PERSONNEL ASSIGNMENT PROBLEM.
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- Decision Sciences, 1983, v. 14, n. 2, p. 207, doi. 10.1111/j.1540-5915.1983.tb00181.x
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- Publication type:
- Article
AN EXPERIMENTAL COMPARISON OF STATISTICAL AND LINEAR PROGRAMMING APPROACHES TO THE DISCRIMINANT PROBLEM.
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- Decision Sciences, 1982, v. 13, n. 4, p. 604, doi. 10.1111/j.1540-5915.1982.tb01185.x
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- Publication type:
- Article
CHEXPEDITE: A COMPUTER-BASED APPROACH TO THE BANK COURIER PROBLEM.
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- Decision Sciences, 1982, v. 13, n. 2, p. 251, doi. 10.1111/j.1540-5915.1982.tb00147.x
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- Publication type:
- Article
A Model for Optimal Delivery Time Guarantees.
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- Journal of Service Research, 2000, v. 2, n. 3, p. 254, doi. 10.1177/109467050023003
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- Publication type:
- Article
Learning from a Service Guarantee Quasi Experiment.
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- Journal of Marketing Research (JMR), 2009, v. 46, n. 5, p. 584, doi. 10.1509/jmkr.46.5.584
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- Publication type:
- Article
Applying the Collective Causal Mapping Methodology to Operations Management Curriculum Development.
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- Decision Sciences Journal of Innovative Education, 2007, v. 5, n. 2, p. 267, doi. 10.1111/j.1540-4609.2007.00141.x
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- Publication type:
- Article
Individual differences in the newsvendor problem: Behavior and cognitive reflection
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- Journal of Operations Management, 2013, v. 31, n. 1/2, p. 72, doi. 10.1016/j.jom.2012.11.006
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- Publication type:
- Article
Service Guarantee Strength: The key to service quality
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- Journal of Operations Management, 2006, v. 24, n. 6, p. 753, doi. 10.1016/j.jom.2005.08.003
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- Publication type:
- Article
Research opportunities in service process design.
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- Journal of Operations Management, 2002, v. 20, n. 2, p. 189, doi. 10.1016/S0272-6963(01)00092-4
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- Article
Five challenges for the operations management research community.
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- Journal of Operations Management, 2002, v. 20, n. 1, p. 6
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- Publication type:
- Article
A preliminary investigation of the relationships between employee motivation/vision, service learning, and perceived service quality.
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- Journal of Operations Management, 2001, v. 19, n. 3, p. 335, doi. 10.1016/S0272-6963(00)00061-9
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- Publication type:
- Article
An Extended Longitudinal Study of the Effects of a Service Guarantee.
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- Production & Operations Management, 2006, v. 15, n. 1, p. 117
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- Publication type:
- Article
A LONGITUDINAL STUDY OF THE EFPECT OF A SERVICE GUARANTEE ON SERVICE QUALITY.
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- Production & Operations Management, 2001, v. 10, n. 4, p. 405, doi. 10.1111/j.1937-5956.2001.tb00084.x
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- Publication type:
- Article
THE MARKET SHARE IMPACT OF SERVICE FAILURES.
- Published in:
- Production & Operations Management, 1999, v. 8, n. 3, p. 208, doi. 10.1111/j.1937-5956.1999.tb00305.x
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- Publication type:
- Article
MODELS FOR OPTIMAL LEAD TIME REDUCTION.
- Published in:
- Production & Operations Management, 1992, v. 1, n. 2, p. 185, doi. 10.1111/j.1937-5956.1992.tb00351.x
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- Publication type:
- Article