Found: 18
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Evaluating the Deming Management Model of Total Quality in Services.
- Published in:
- Decision Sciences, 2004, v. 35, n. 3, p. 393, doi. 10.1111/j.0011-7315.2004.02569.x
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- Article
Concerning Workload Control and Order Release: The Pre-Shop Pool Sequencing Decision.
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- Production & Operations Management, 2015, v. 24, n. 7, p. 1179, doi. 10.1111/poms.12304
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- Publication type:
- Article
Strategic Design Responsiveness: An Empirical Analysis of US Retail Store Networks.
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- Production & Operations Management, 2015, v. 24, n. 3, p. 451, doi. 10.1111/poms.12241
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- Publication type:
- Article
Lean Control for Make-to-Order Companies: Integrating Customer Enquiry Management and Order Release.
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- Production & Operations Management, 2014, v. 23, n. 3, p. 463, doi. 10.1111/poms.12058
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- Publication type:
- Article
Workload Control and Order Release: A Lean Solution for Make-to-Order Companies.
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- Production & Operations Management, 2012, v. 21, n. 5, p. 939, doi. 10.1111/j.1937-5956.2011.01307.x
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- Publication type:
- Article
The Effect of Teams on Firm Profitability and Customer Satisfaction.
- Published in:
- Journal of Service Research, 2002, v. 4, n. 3, p. 217, doi. 10.1177/1094670502004003005
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- Publication type:
- Article
Purchasing's Internal Service Performance: Critical External and Internal Determinants.
- Published in:
- Journal of Supply Chain Management, 2005, v. 41, n. 2, p. 26, doi. 10.1111/j.1055-6001.2005.04102003.x
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- Publication type:
- Article
Productivity Increases Due To The Use Of Teams In Service Garages.
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- Journal of Managerial Issues, 2003, v. 15, n. 2, p. 221
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- Publication type:
- Article
Inventory diagnosis for flow improvement—A design science approach.
- Published in:
- Journal of Operations Management, 2021, v. 67, n. 5, p. 560, doi. 10.1002/joom.1133
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- Publication type:
- Article
Editorial: Delivering effective healthcare at lower cost: Introduction to the special issue.
- Published in:
- Journal of Operations Management, 2020, v. 66, n. 1/2, p. 4, doi. 10.1002/joom.1078
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- Article
An empirical examination of surgeon experience, surgeon rating, and costs in perioperative services.
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- Journal of Operations Management, 2018, v. 61, p. 68, doi. 10.1016/j.jom.2018.04.002
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- Publication type:
- Article
Co-creating value using customer training and education in a healthcare service design.
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- Journal of Operations Management, 2016, v. 47, p. 80, doi. 10.1016/j.jom.2016.10.001
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- Publication type:
- Article
The evolving theory of quality management: The role of Six Sigma
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- Journal of Operations Management, 2008, v. 26, n. 5, p. 630, doi. 10.1016/j.jom.2008.02.001
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- Publication type:
- Article
Further linking Lean management and I-O psychology: A focus on capacity buffers.
- Published in:
- Industrial & Organizational Psychology, 2019, v. 12, n. 3, p. 267, doi. 10.1017/iop.2019.58
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- Publication type:
- Article
Enhancing patient participation in healthcare operations through patient training and education using the theoretical lens of media synchronicity.
- Published in:
- Decision Sciences, 2022, v. 53, n. 4, p. 750, doi. 10.1111/deci.12514
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- Publication type:
- Article
An Information-Processing Approach for Evaluating In-Store Retail Operational Design Strategies.
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- Decision Sciences, 2011, v. 42, n. 3, p. 619, doi. 10.1111/j.1540-5915.2011.00325.x
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- Publication type:
- Article
Barriers to Swift, Even Flow in the Internal Supply Chain of Perioperative Surgical Services Department: A Case Study.
- Published in:
- 2009
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- Publication type:
- Case Study
A DELPHI STUDY OF MANUFACTURING COMPLEXITY.
- Published in:
- Global Journal of Business Disciplines, 2017, v. 1, n. 2, p. 40, doi. 10.47177/gjbd.01.02.2017.040
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- Article