Multiple channel systems in services: pros, cons and issues.
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- Service Industries Journal, 2004, v. 24, n. 5, p. 1, doi. 10.1080/0264206042000276810
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- Publication type:
- Article
Works by Coelho, Filipe J.
Results: 3
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Functional brand qualities and perceived value: The mediating role of brand experience and brand personality.
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- Psychology & Marketing, 2020, v. 37, n. 1, p. 41, doi. 10.1002/mar.21279
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- Publication type:
- Article
3
Personality and the creativity of frontline service employees: linear and curvilinear effects.
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- International Journal of Human Resource Management, 2018, v. 29, n. 17, p. 2580, doi. 10.1080/09585192.2016.1255982
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- Publication type:
- Article