Works matching AU Clemens, Stephen

Results: 1
    1

    Return on Quality at Chase Manhattan Bank.

    Published in:
    Interfaces, 1999, v. 29, n. 2, p. 62, doi. 10.1287/inte.29.2.62
    By:
    • Rust, Roland T.;
    • Keiningham, Timothy;
    • Clemens, Stephen;
    • Zahorik, Anthony
    Publication type:
    Article