How a Culture of Kindness Can Improve Employee Engagement and Patient Experience -- and Five Ways to Get There.Published in:Nursing Leadership (1910-622X), 2018, v. 31, n. 3, p. 42, doi. 10.12927/cjnl.2018.25678By:Landry, Shannon;Bisson, Kathy;Cook, Colleen;Morrison, LindaPublication type:Article