Found: 11
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The Effects of Online Incivility and Consumer-to-Consumer Interactional Justice on Complainants, Observers, and Service Providers During Social Media Service Recovery.
- Published in:
- Journal of Interactive Marketing, 2018, v. 44, p. 60, doi. 10.1016/j.intmar.2018.04.002
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- Article
One firm's loss is another's gain: capitalizing on other firms' service failures.
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- Journal of the Academy of Marketing Science, 2015, v. 43, n. 5, p. 648, doi. 10.1007/s11747-014-0413-6
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- Article
How do embarrassing service disruptions impact bystanders' word‐of‐mouth, complaining, and avoidance? The moderating role of self‐construal.
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- Journal of Consumer Behaviour, 2024, v. 23, n. 3, p. 1070, doi. 10.1002/cb.2266
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- Article
The influence of retailer size on consumer responses to social responsibility initiatives.
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- Journal of Consumer Behaviour, 2018, v. 17, n. 4, p. 439, doi. 10.1002/cb.1720
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- Article
How Deviations from Performance Norms Impact Charitable Donations.
- Published in:
- Journal of Marketing Research (JMR), 2018, v. 55, n. 2, p. 277, doi. 10.1509/jmr.15.0509
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- Article
Effect of Black Pepper Exterminating Ants (Hymenoptera: Formicidae).
- Published in:
- Instars: A Journal of Student Research, 2017, v. 3, p. 74
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- Publication type:
- Article
A Survey of Mosquitos (Diptera: Culicidae) in the College Station Area.
- Published in:
- Instars: A Journal of Student Research, 2017, v. 3, p. 7
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- Publication type:
- Article
How online trust evolves over time: The role of social perception.
- Published in:
- Psychology & Marketing, 2020, v. 37, n. 11, p. 1539, doi. 10.1002/mar.21400
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- Publication type:
- Article
Battling in the Name of Balance: Evaluating Solutions to Copyright Conflict in Viacom International v. YouTube.
- Published in:
- Brigham Young University Law Review, 2007, v. 2007, n. 4, p. 1023
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- Publication type:
- Article
Understanding the Performance Effects of "Dark" Salesperson Traits: Machiavellianism, Narcissism, and Psychopathy.
- Published in:
- Journal of Marketing, 2023, v. 87, n. 2, p. 298, doi. 10.1177/00222429221113254
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- Publication type:
- Article
How Embarrassing For You (and me): The Nature of Observer Embarrassment.
- Published in:
- 2016
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- Publication type:
- Abstract