O conceito dec Lean Office aplicado a um ambiente industrial com produção ETO - Engineer-to-Order.

De Paoli, Filipe Marafon; De Souza Andrade, Valéria Freitas; Lucato, Wagner Cezar

The concepts and practices of lean manufacturing have been used by companies to obtain improvements in the efficiency levels of their manufacturing facilities. However, waste in manufacturing firms is not limited to the production floor; it is also present in administrative areas. Hence, the objective of this paper was to verify if Lean Office concepts can be applied in engineering and in the development of projects of companies with Engineer-to-Order (ETO) production systems. To achieve this, an action research inquiry was carried out in a heavy equipment manufacturing firm that follows ETO principles. The selected non-manufacturing area was the Hydraulic Systems Engineering Department. As a result of this research, it was possible to verify that the principles of the Lean Office applied to the engineering and development of products in the company operating in an ETO environment can be effectively used, eliminating several types of waste existing in that area.

LEAN management; WASTE management research; ENGINEER-to-order; ACTION research; MANUFACTURING industries

Exacta, 2014, Vol 12, Issue 1, p43

1678-5428

Academic Journal

10.5585/ExactaEP.v12n1.4919