Title

ÖRGÜTSEL ÇATIŞMA YÖNETİMİ ÜZERİNE KONAKLAMA İŞLETMELERİNDE BİR ARAŞTIRMA.

Authors

ÜNGÜREN, Engin

Abstract

Conflict is a fact which can be faced anywhere where human exist. For this reason conflict has been investigated by diffirent scientific discipline. Also management and organization science study organization conflict. The ealier management and organization concepts had pointed out conflict as pathogenic structure and suggested removing immediately from organization. However modern- management&organizatiom concept believes that conflict is a supportive effect to enable development and progreee, therefore modern concept focuses on transforming conflict into a constructive conflict. In this research the reasons and the types of organizational conflicts which are faced in accomadations are investigated. In additional the strategies which are implemented in conflict management were studied to determine whethwe the strategies differed according to the employees' sex, level of education, ranks and departments.

Subjects

STRATEGIC planning; CRISIS management; SOCIAL conflict; ORGANIZATIONAL structure; MANAGEMENT; ORGANIZATION

Publication

Journal of International Social Research, 2008, Vol 1, Issue 5, p880

ISSN

1307-9581

Publication type

Academic Journal