We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleRELATIONAL VERSUS DISCRETE EXCHANGES: THE ROLE OF TRUST AND COMMITMENT IN DETERMINING CUSTOMER SATISFACTION.AuthorsGrossman, Randi PriluckPublicationJournal of Marketing Management (10711988), 1999, Vol 9, Issue 2, p47ISSN1071-1988Publication typeAcademic Journal