We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleLeveraging Service Quality of Resorts and Hotels in Luang Prabang by Integrating SERVQUAL and Kano's Model.AuthorsBoonmee, Sawitree; Thanyasunthornsakun, Khanisarsa; Chanthavone, Thongphanh; Silipanya, Dengdy; Amornpinyo, Nath; Uamturapojn, PichaiPublicationPertanika Journal of Social Sciences & Humanities, 2016, Vol 24, p73ISSN0128-7702Publication typeAcademic Journal