Works matching Customer relationship management
Results: 4315
USE OF MOBILE APPLICATIONS AND CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AS COMPETITIVE STRATEGIES ALIGNED WITH THE THEORY OF DYNAMIC CAPABILITIES.
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- Revista Ibero-Americana de Estratégia (RIAE), 2024, v. 23, n. 3, p. 1, doi. 10.5585/2024.25741
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THE INFLUENCE OF SERVICE QUALITY, CUSTOMER RELATIONSHIP MANAGEMENT (CRM), AND IMAGE ON PATIENT SATISFACTION AND SERVICE MARKETING PERFORMANCE AT A TYPE B PRIVATE HOSPITAL IN MAKASSAR.
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- Environmental & Social Management Journal / Revista de Gestão Social e Ambiental, 2024, v. 18, n. 7, p. 1, doi. 10.24857/rgsa.v18n7-055
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CUSTOMER RELATIONSHIP MANAGEMENT. STRATEGY AND SYSTEM PERSPECTIVES.
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- Business Informatics / Informatyka Ekonomiczna, 2020, v. 3, n. 57, p. 34, doi. 10.15611/ie.2020.3.03
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MANAGEMENT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TECHNOLOGICAL ATTRIBUTES IN BRAZIL: A B2B RELATIONSHIP IN THE SOFTWARE-MEDIA DEVELOPMENT SECTOR.
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- Revista de Administração FACES Journal, 2014, v. 13, n. 4, p. 39
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The TQM extension: Total customer relationship management.
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- Total Quality Management & Business Excellence, 2010, v. 21, n. 1, p. 79, doi. 10.1080/14783360903492678
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Les enjeux de la Gestion de la Relation Client au sein d’une entreprise de services. Illustration à travers le cas d’Algérie Télécom .
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- Roa Iktissadia Review, 2022, v. 12, n. 2, p. 165
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Customer Relationship Management Implementation and its Implication to Customer Loyalty in Hospitality Industry.
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- JDM: Jurnal Dinamika Manajemen, 2017, v. 8, n. 1, p. 92, doi. 10.15294/jdm.v8i1.10414
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THE IMPORTANCE OF COMPATIBILITY OF CUSTOMER RELATIONSHIP MANAGEMENT, E-MARKETING, AND E-COMMERCE INFORMATION SYSTEMS TO IMPROVE BUSINESS EFFICIENCY.
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- Textile Industry / Tekstilna Industrija, 2024, v. 72, n. 4, p. 51, doi. 10.5937/tekstind2404051D
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THE LEVEL OF CORRELATION BETWEEN CULTURAL VALUES AND SYSTEM OF CUSTOMER RELATIONSHIP MANAGEMENT.
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- Technical Gazette / Tehnički Vjesnik, 2013, v. 20, n. 6, p. 1037
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CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM IN OCCUPATIONAL SAFETY & HEALTH COMPANIES: RESEARCH ON PRACTICE AND PRELIMINARY DESIGN SOLUTION.
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- Interdisciplinary Description of Complex Systems, 2011, v. 9, n. 2, p. 101
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A Conceptual Framework Based on PLS-SEM Approach for Sustainable Customer Relationship Management in Enterprise Software Development: Insights from Developers.
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- Sustainability (2071-1050), 2024, v. 16, n. 6, p. 2507, doi. 10.3390/su16062507
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Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises.
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- Journal of Theoretical & Applied Electronic Commerce Research, 2020, v. 15, n. 2, p. 38, doi. 10.4067/S0718-18762020000200104
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Customer Relationship Management: Transcending the Indian Banking Industry.
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- ANWESH: International Journal of Management & Information Technology, 2022, v. 7, n. 2, p. 47
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A Conceptual Model of Factors Influencing Customer Relationship Management in Global Software Development: A Client Perspective.
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- Applied Sciences (2076-3417), 2022, v. 12, n. 15, p. 7851, doi. 10.3390/app12157851
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Establishing customer relationship management framework in nursing homes.
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- Total Quality Management & Business Excellence, 2005, v. 16, n. 5, p. 607, doi. 10.1080/14783360500077559
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A novel hybrid intelligent technique to enhance customer relationship management in online food delivery system.
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- Multimedia Tools & Applications, 2022, v. 81, n. 20, p. 28583, doi. 10.1007/s11042-022-12877-1
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The Impact of Customer Relationship Management on Sustainable Competitive Advantage Mediator Brand Citizenship Behavior: An Analytical Study in a Sample of Iraqi Banks.
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- Journal of Economics & Administrative Sciences, 2024, v. 30, n. 141, p. 54, doi. 10.33095/w73her12
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دور جهدة حياة العسل والدعادة التشغيسية في تحدين إدارة علاقات الزبهن: بحث تحليلي في عيشة من فشادق الدرجة السستازة في بغداد.
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- Journal of Baghdad College of Economic Sciences University, 2021, n. 63, p. 245
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أثر إدارة علاقات الزبائن في الميزة التنافسية للبنوك التجارية الجزائرية دراسة تطبيقية في مجموعة من البنوك على مستوى ولاية بسكرة.
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- Economic & Managerial Researshes, 2022, v. 16, n. 1, p. 625
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Souvislost mezi řízením vztahů k zákazníkům (CRM) a tržní orientací (MO) a vliv velikosti podniku a typu trhu na CRM a MO.
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- Trends: Economics & Management / Trendy: Ekonomiky a Managementu, 2013, v. 7, n. 17, p. 52
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Electronic customer relationship management framework for Game Parks in Zimbabwe.
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- African Journal of Science, Technology, Innovation & Development, 2022, v. 14, n. 5, p. 1184, doi. 10.1080/20421338.2021.1938797
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The Mediating effect of Business Intelligence Systems on the relationship between Supply Chain Management and Customer Relationship Management.
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- Journal of Intelligence Studies in Business, 2024, v. 14, n. 1, p. 31, doi. 10.37380/jisib.v14.i1.2487
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APPLICATION OF THE INFORMATION TECHNOLOGY IN THE CUSTOMER RELATIONSHIP MANAGEMENT.
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- Hyperion International Journal of Econophysics & New Economy, 2012, v. 5, n. 1, p. 129
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DESIGNING A MODEL OF CUSTOMER RELATIONSHIP MANAGEMENT FOR A MOBILE PHONE COMPANY.
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- Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie, 2015, n. 3, p. 200
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The Study on the Effectiveness of Sustainable Customer Relationship Management: Evidence from the Online Shopping Industry.
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- Sustainability (2071-1050), 2023, v. 15, n. 7, p. 5911, doi. 10.3390/su15075911
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Effect of Sustainable Supply Chain Management and Customer Relationship Management on Organizational Performance in the Context of the Egyptian Textile Industry.
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- Sustainability (2071-1050), 2023, v. 15, n. 5, p. 4072, doi. 10.3390/su15054072
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The Mediating Role of Sustainable Dynamic Capabilities in the Effect of Social Customer Relationship Management on Sustainable Competitive Advantage: A Study on SMEs in Saudi Arabia.
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- Sustainability (2071-1050), 2023, v. 15, n. 3, p. 1952, doi. 10.3390/su15031952
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Family Business Owner as a Central Figure in Customer Relationship Management.
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- Sustainability (2071-1050), 2019, v. 11, n. 1, p. 77, doi. 10.3390/su11010077
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Hastaların Müşteri İlişkileri Yönetimi Uygulamalarına İlişkin Algı Düzeylerinin Yapısal Eşitlik Modeli İle İncelenmesi.
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- Ataturk University Journal of Economics & Administrative Sciences, 2020, v. 34, n. 3, p. 829, doi. 10.16951/atauniiibd.682899
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CRM AS A SUPPORT FOR KNOWLEDGE MANAGEMENT AND CUSTOMER RELATIONSHIP.
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- Revista de Gestão da Tecnologia e Sistemas de Informação / Journal of Information Systems & Technology Management, 2011, v. 8, n. 1, p. 87, doi. 10.4301/S1807-17752011000100005
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The use of social customer relationship management by building contractors: evidence from Tasmania.
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- Construction Management & Economics, 2016, v. 34, n. 4/5, p. 302, doi. 10.1080/01446193.2015.1133919
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RYŠIŲ SU KLIENTAIS VALDYMAS NEKILNOJAMOJO TURTO SEKTORIAUS ĮMONĖSE: PRIVALUMŲ IR RIBOJANČIŲ VEIKSNIŲ TYRIMAS.
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- Business: Theory & Practice, 2008, v. 9, n. 3, p. 190, doi. 10.3846/1648-0627.2008.9.190-198
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A non-matrix approach to customer relationship portfolio management: a case study from the UK industrial market context.
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- Journal of Customer Behaviour, 2008, v. 7, n. 3, p. 231, doi. 10.1362/147539208X369661
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تـأ ثـري ت ـ سـويـق ال ـ حتـوى يف ادارة عـالقـات الـزبـون "دراسة اس تطالعية حتليلية يف رشكة آ س ياس يل لالتصاالت".
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- Journal of Administration & Economics, 2023, n. 138, p. 27, doi. 10.31272/JAE.46.2023.138.
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دور بعد الثقة التنظيمية في إدارة عالقات الزبون بحث تطبيقي في شركة التامين العراقية العامة.
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- Accounting & Financial Studies Journal, 2023, v. 18, n. 65, p. 93
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Differentiated Customer Relationship Management – A Tool for Increasing Enterprise Competitiveness.
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- Management Systems in Production Engineering, 2022, v. 30, n. 2, p. 163, doi. 10.2478/mspe-2022-0020
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Searching for the one: Customer relationship management software selection.
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- Journal of Multi-Criteria Decision Analysis, 2020, v. 27, n. 3/4, p. 173, doi. 10.1002/mcda.1687
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Application of Semantic Web Technologies for Supporting Customer Relationship Management: a Systematic Literature Review.
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- BRAIN: Broad Research in Artificial Intelligence & Neuroscience, 2023, v. 14, n. 4, p. 168, doi. 10.18662/brain/14.4/499
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Müşteri Değerinin, Müşteri Tatmini, Marka Sadakati ve Müşteri İlişkileri Yönetimi Performansı Üzerindeki Etkilerinin İncelenmesine Yönelik Bir Araştırma.
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- Business & Economics Research Journal, 2013, v. 4, n. 2, p. 37
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On E-government Construction based on Customer Relationship Management.
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- International Journal of Simulation: Systems, Science & Technology, 2016, v. 17, n. 16, p. 14.1, doi. 10.5013/IJSSST.a.17.16.14
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Multi-Agent Framework for Social Customer Relationship Management Systems.
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- Issues in Informing Science & Information Technology, 2013, v. 10, p. 367, doi. 10.28945/1817
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Boosting customer loyalty through marketing distribution, customer experience management and customer relationship management.
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- Acta Logistica (AL), 2024, v. 11, n. 3, p. 441, doi. 10.22306/al.v11i3.530
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The Effect of Customer Relationship Management Capabilities on Organizational Performance.
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- Gharee for Economics & Administration Sciences, 2024, v. 20, n. 2, p. 113
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Customer Relationship Management and Micro, Small and Medium Enterprises (MSMEs) Growth in South West, Nigeria.
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- Scholedge International Journal of Management & Development, 2018, v. 5, n. 5, p. 48, doi. 10.19085/journal.sijmd050501
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Status of Customer Relationship Management Activities in University Libraries of Pakistan.
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- Library Philosophy & Practice, 2022, p. 1
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Customer Relationship Management in Romanian Banks.
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- Ovidius University Annals, Series Economic Sciences, 2019, v. 19, n. 2, p. 440
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Customer Relationship Management Approach and Student Satisfaction in Higher Education Marketing.
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- Journal of Competitiveness, 2014, v. 6, n. 3, p. 49, doi. 10.7441/joc.2014.03.04
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From Data to Delight: Leveraging Social Customer Relationship Management to Elevate Customer Satisfaction and Market Effectiveness.
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- Information (2078-2489), 2025, v. 16, n. 1, p. 9, doi. 10.3390/info16010009
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Identifying the Dominant Perspective on Customer Relationship Management in the Last Decade 2000 - 2010.
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- Journal of Business Research-Turk / Isletme Arastirmalari Dergisi, 2012, v. 4, n. 4, p. 45
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Impact of Electronic Customer Relationship Management (e-CRM) on Efficiency of Rent-a-Car Sector in Bosnia and Herzegovina.
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- Economic Analysis (0013-3213), 2012, v. 45, n. 1/2, p. 47
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