ANÁLISE COMPARATIVA DA ESCALA RSQ (RETAIL SERVICE QUALITY) EM DIFERENTES FORMATOS VAREJISTAS.
- Published in:
- Revista Eletrônica de Ciência Administrativa, 2012, v. 11, n. 2, p. 314, doi. 10.5329/RECADM.20121102010
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- Article
Works matching Quality of service
Results: 5000
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Propuesta, desarrollo y validación de la escala Distance Higher Education Service Quality (DIHESQ).
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- Apuntes: Revista de Ciencias Sociales, 2022, v. 49, n. 91, p. 159, doi. 10.21678/apuntes.91.1318
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- Article
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Pengaruh Perceived Value, Service Quality dan Brand Image Terhadap Minat Beli Tiket Pesawat pada PT Garuda Indonesia.
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- Journal of Comprehensive Science (JCS), 2024, v. 3, n. 10, p. 4628, doi. 10.59188/jcs.v3i10.2390
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- Article
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COMPARISONAL ANALYSIS OF NETFLIX AND VIU SERVICE QUALITY USING SERVQUAL METHOD.
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- Journal of Social Research, 2022, v. 1, n. 12, p. 566, doi. 10.55324/josr.v1i12.370
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Examining the relationship between perceived service quality, satisfaction, and renewal intention in Portuguese fitness centers.
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- Journal of Sport Psychology / Revista de Psicología del Deporte, 2019, v. 28, n. 2, p. 49
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- Article
6
REPURCHASE INTENTION OF BUKALAPAK CUSTOMERS VIEWED FROM THE QUALITY OF E-SERVICE, E-WORD OF MOUTH AND E-SATISFACTION.
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- Journal of Application Business & Management / Jurnal Aplikasi Bisnis dan Manajemen, 2024, v. 10, n. 1, p. 118, doi. 10.17358/jabm.10.1.118
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EFFECT OF OMNICHANNEL IMPLEMENTATION ON SERVICE QUALITY, CUSTOMER SATISFACTION, AND PERCEIVED VALUE IN INDONESIAN RESTAURANT.
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- Indonesian Journal of Business & Entrepreunership, 2024, v. 10, n. 1, p. 108, doi. 10.17358/IJBE.10.1.108
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8
Samsun'da Kamu ve Özel Hastanelerin Algılanan Hizmet Kalitesi.
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- Turkish Studies - Economics, Finance, Politics, 2021, v. 16, n. 4, p. 1317, doi. 10.7827/turkishstudies.51736
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- Article
9
Service Quality Satisfaction: A Comparative Cross-Sectional Study of Public and Private University Librarians in Pakistan.
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- Libri: International Journal of Libraries & Information Services, 2017, v. 67, n. 4, p. 313, doi. 10.1515/libri-2017-0011
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- Article
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Perceived Technical Service Quality and Information Satisfaction at the Ministry of Communications, Kuwait.
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- Information Resources Management Journal, 2013, v. 26, n. 2, p. 64, doi. 10.4018/irmj.2013040104
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- Article
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Analysis of the Effect of E-Recovery Service Quality and E-Service Quality on E-Customer Satisfaction and E-Customer Royalty.
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- KnE Social Sciences, 2024, p. 488, doi. 10.18502/kss.v9i11.15837
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- Article
12
E-Service Quality Assessment According to Hierarchical Service Quality Models.
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- Management Systems in Production Engineering, 2022, v. 30, n. 4, p. 311, doi. 10.2478/mspe-2022-0040
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- Article
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THE EFFECT OF FACILITY SERVICE QUALITY, INTERACTIVE SERVICE QUALITY, DELIVERY SERVICE, COMPENSATION, JOB SATISFACTION ON EMPLOYEE PERFORMANCE.
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- Journal of Comprehensive Science (JCS), 2023, v. 2, n. 8, p. 1417
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- Article
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Finding Service Quality Dimensions and Measuring Service Quality Gaps: A Study on Service Quality of Indian Banks.
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- Mudra: Journal of Finance & Accounting, 2020, v. 7, n. 2, p. 89, doi. 10.17492/jpi.mudra.v7i2.722030
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- Article
15
MEASURING QUALITY OF MATERNITY SERVICES USING THE SERVQUAL METHOD.
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- Regional Formation & Development Studies, 2016, n. 20, p. 50, doi. 10.15181/rfds.v20i3.1343
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- Article
16
Finding Service Quality Dimensions: A Study on Digital Marketing Service Quality.
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- ASCI Journal of Management, 2021, v. 50, n. 1, p. 36
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- Publication type:
- Article
17
Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology.
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- Philippine Management Review, 2020, v. 27, p. 37
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- Publication type:
- Article
18
Quality of Service (QoS) by Utility Evolved Packet Core (EPC) in LTE Network.
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- Przegląd Elektrotechniczny, 2023, v. 99, n. 1, p. 44, doi. 10.15199/48.2023.01.08
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- Publication type:
- Article
19
The Mediation Effect of Technical support service Quality between Product Quality and Relationship Performance in B2B Marketplace -Focus on Face to Face Service Quality and Non-Face to Face Service Quality.
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- Indian Journal of Public Health Research & Development, 2018, v. 9, n. 8, p. 432, doi. 10.5958/0976-5506.2018.00772.6
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- Article
20
Processo de Investigação e Análise Bibliométrica: Avaliação da Qualidade dos Serviços Bancários.
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- RAC: Revista de Administração Contemporânea, 2013, v. 17, n. 3, p. 325, doi. 10.1590/S1415-65552013000300005
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- Article
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EXPLAINING THE IMPACT OF SERVICE QUALITY ON IDENTITY AND BRAND PERSONALITY.
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- Polish Journal of Management Studies, 2017, v. 16, n. 2, p. 88, doi. 10.17512/pjms.2017.16.2.08
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- Publication type:
- Article
22
RELIABILITY AND VALIDITY ANALYSIS OF TURKISH VERSION OF THE SCALE OF SERVICE QUALITY IN RECREATIONAL SPORT-38.
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- Nigde University Journal of Physical Education & Sport Sciences / Nigde Üniversitesi Beden Egitimi ve Spor Bilimleri Dergisi, 2012, v. 6, n. 3, p. 271
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- Publication type:
- Article
23
FİTNESS MERKEZİ MÜŞTERİLERİNİN HİZMET KALİTESİNE YÖNELİK BEKLENTİ VE ALGILARININ DEĞERLENDİRİLMESİ.
- Published in:
- Balikesir University Journal of Social Sciences Institute, 2010, v. 13, n. 24, p. 1
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- Publication type:
- Article
24
Analisis Quality of Services Jaringan VoIP pada VPN menggunakan InterAsteriks Exchange dan Session Initiation Protocol.
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- Techno.com, 2020, v. 19, n. 1, p. 1, doi. 10.33633/tc.v19i1.2753
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- Publication type:
- Article
25
Service Quality and Patient Satisfaction of Internet Hospitals in China: Cross-Sectional Evaluation With the Service Quality Questionnaire.
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- Journal of Medical Internet Research, 2024, v. 26, p. 1, doi. 10.2196/55140
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- Article
26
Identification of Gaps in Service Quality in Higher Education.
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- Bulletin of Education & Research, 2017, v. 39, n. 2, p. 171
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- Article
27
Percepción de la calidad de los servicios turísticos en áreas rurales: caso Cuenca-Ecuador.
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- Pasos: Revista de Turismo y Patrimonio Cultural, 2023, v. 21, n. 4, p. 825, doi. 10.25145/j.pasos.2023.21.056
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28
Propuesta de modelo para calidad de servicio en escuelas de negocios en Chile.
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- Pensamiento & Gestión, 2016, n. 41, p. 91
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- Article
29
INTERNAL SERVICE QUALITY AND EXTERNAL SERVICE QUALITY USING TWO VERSIONS OF SERVQUAL SCALE: AN EMPIRICAL EVIDENCE FROM FIVE MALLS IN THE CAPITAL CITY OF SAUDI ARABIA.
- Published in:
- Business: Theory & Practice, 2019, v. 20, p. 158, doi. 10.3846/btp.2019.15
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- Article
30
Determining the Key Dimensions for Evaluating Service Quality and Satisfaction in Academic Libraries.
- Published in:
- International Information & Library Review, 2016, v. 48, n. 3, p. 176, doi. 10.1080/10572317.2016.1205350
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- Article
31
Chinese Cultural Dimensions in Perceptions of Service Quality.
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- Journal of China Tourism Research, 2010, v. 6, n. 3, p. 244, doi. 10.1080/19388160.2010.503866
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- Publication type:
- Article
32
QUALITY OF SERVICE AND MOBILITY AWARE IN-VEHICLE TELESCREEN SERVICE ARCHITECTURE.
- Published in:
- Technical Gazette / Tehnički Vjesnik, 2017, v. 24, n. 1, p. 177, doi. 10.17559/TV-20150819110655
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- Article
33
Impact of Information Quality, System Quality, and Service Quality on the Smart Government E-Service Quality in the Police of Dubai - Moderation of Awareness of Smart Government.
- Published in:
- Special Education, 2022, v. 1, n. 43, p. 1372
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- Article
34
Servqual Yöntemiyle Yükseköğretimde Uzaktan Eğitim Hizmet Kalitesinin Öğrenci Görüşlerine Göre Değerlendirilmesi.
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- Turkish Studies - Educational Sciences, 2023, v. 18, n. 4, p. 1255, doi. 10.7827/TurkishStudies.66924
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- Article
35
أثر أبعاد جودة الخدمات على أداء المختبرات الطبية الخاصة الأردنية.
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- Journal of Economic Administrative & Legal Sciences, 2025, v. 9, p. 31, doi. 10.26389/AJSRP.Q241024
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- Article
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قياس جودة الخدمات التي تقدمها شركة موبايلي وأثر ذلك على رضا ضيوف الرحمن.
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- Journal of Economic Administrative & Legal Sciences, 2024, v. 8, n. 9, p. 66, doi. 10.26389/ajsrp.a290224
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- Article
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الدور الوسيط لكفاية الخدمة في العلاقة بين المتابعة والتقييم وجودة الخدمات المصرفية دراسة حالة البنوك التجارية بمدينة الأبيض – ولاية شمال كردفان- السودان – 2023 م.
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- Journal of Economic Administrative & Legal Sciences, 2023, v. 7, p. 33, doi. 10.26389/AJSRP.K300423
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- Article
38
أثر جودة الخدمات الصحية على والء عمالء التأمين الصحي بوالية الجزيرة-السودان 2021م.
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- Journal of Economic Administrative & Legal Sciences, 2023, v. 7, n. 3, p. 21, doi. 10.26389/ajsrp.f180922
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- Article
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حىدة الخذماث التعليميت المقذمت في معهذ التربيت البذهيت والرياطيت وعلاقتها بالتفىق الذراس ي م وحهت هظر الطلبت
- Published in:
- Journal of Sports Creativity, 2023, v. 14, n. 2, p. 163
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- Publication type:
- Article
40
Evaluation of Service Quality From the Perspective of Inpatients and their Attendants.
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- Finance & Business Economies Review, 2023, v. 7, n. 2, p. 80
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- Publication type:
- Article
41
Service Quality in Software-as-a-Service: Developing the SaaS-Qual Measure and Examining Its Role in Usage Continuance.
- Published in:
- Journal of Management Information Systems, 2011, v. 28, n. 3, p. 85, doi. 10.2753/MIS0742-1222280303
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- Article
42
Passengers' Perception of Service Quality: A Study With Reference to Madurai Division of Southern Railway.
- Published in:
- TSM Business Review, 2017, v. 5, n. 2, p. 7, doi. 10.23837/tbr/2017/v5/n2/164227
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- Publication type:
- Article
43
Determination of transportation service quality factors for university campuses: evidence from bus service quality in Yildiz Technical University.
- Published in:
- Sigma: Journal of Engineering & Natural Sciences / Mühendislik ve Fen Bilimleri Dergisi, 2021, v. 39, n. 3, p. 213, doi. 10.14744/sigma.2021.00011
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- Article
44
ALGILANAN HİZMET KALİTESİ HİZMET DEĞERİ VE MEMNUNİYET ÜZERİNDE ALGILANAN RİSK FAKTÖRÜNÜN ETKİSİ: SAĞLIKLI YAŞAM VE SPOR MERKEZLERİ ÜZERİNE BİR UYGULAMA
- Published in:
- SPORMETRE: The Journal of Physical Education & Sport Sciences / Beden Eğitimi ve Spor Bilimleri Dergisi, 2020, v. 18, n. 4, p. 134, doi. 10.33689/spormetre.688857
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- Article
45
ALGILANAN HİZMET KALİTESİ VE MÜŞTERİ BAĞLILIĞI ARASINDAKİ İLİŞKİ: SAĞLIK VE ZİNDELİK KULÜPLERİ ÖRNEĞİ.
- Published in:
- SPORMETRE: The Journal of Physical Education & Sport Sciences / Beden Eğitimi ve Spor Bilimleri Dergisi, 2020, v. 18, n. 3, p. 180, doi. 10.33689/spormetre.742043
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- Publication type:
- Article
46
DOES SERVICE QUALITY MATTERS IN THE CONTEXT OF INTERNET BANKING? A PERCEPTUAL ANALYSIS OF INDIA'S INTERNET BANKING CUSTOMER'S PERCEPTION REGARDING SERVICE QUALITY, TRUST, SATISFACTION AND LOYALTY.
- Published in:
- Journal of Commerce & Accounting Research, 2018, v. 7, n. 3, p. 52
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- Publication type:
- Article
47
Üniversite Kampüsü İçerisinde Yiyecek İçecek Hizmeti Sunan İşletmelerin Hizmet Kalitesinin Değerlendirilmesi ve Hizmet Kalitesinin Müşteri Memnuniyetine Etkisi.
- Published in:
- Journal of Travel & Hospitality Management / Seyahat ve Otel İşletmeciliği Dergisi, 2012, v. 9, n. 3, p. 38
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- Publication type:
- Article
48
Turizm Alanında Lisans Eğitimi Almakta Olan Öğrencilerin Yükseköğretimdeki Hizmet Kalitesi Algılarını Etkileyen Faktörlerin Belirlenmesi: Akdeniz Üniversitesi Örneği.
- Published in:
- Journal of Higher Education / Yüksekögretim Dergisi, 2023, v. 13, n. 3, p. 343, doi. 10.53478/yuksekogretim.1183668
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- Publication type:
- Article
49
Hizmet kalitesi algısının tavsiye davranışına etkisi: Restoran müşterileri üzerine bir araştırma.
- Published in:
- Journal of Social Sciences Research / Sosyal Bilimler Arastirmalari Dergisi, 2024, v. 14, n. 1, p. 152, doi. 10.48146/odusobiad.1270266
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- Publication type:
- Article
50
SERVICE QUALITY ASSESSMENT AT A PUBLIC DENTAL HOSPITAL ISLAMABAD.
- Published in:
- Pakistan Oral & Dental Journal, 2017, v. 37, n. 4, p. 604
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- Publication type:
- Article