Works matching DE "CONSUMER complaints"
Results: 1057
Analysis of distribution network reliability based on distribution automation technology.
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- Energy Informatics, 2025, v. 8, n. 1, p. 1, doi. 10.1186/s42162-025-00478-9
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- Article
THE DETERMINANTS OF CONSUMER COMPLAINTS.
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- Review of Economics & Statistics, 1980, v. 62, n. 4, p. 603, doi. 10.2307/1924785
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- Publication type:
- Article
Insatisfaction des salariés et des clients en réaction à l'automatisation des caisses d'un hypermarché : de la prise de parole à la défection et à la négligence.
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- Industrial Relations / Relations Industrielles, 2016, v. 71, n. 2, p. 323, doi. 10.7202/1036612ar
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- Article
Evaluating Dimensional Change in Home Laundry.
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- AATCC Review, 2012, v. 12, n. 6, p. 51
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- Article
Does culture impact preferred employee attributes in complaint-handling encounters?
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- Total Quality Management & Business Excellence, 2013, v. 24, n. 11/12, p. 1301, doi. 10.1080/14783363.2013.822664
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- Publication type:
- Article
Kano model: A dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines.
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- Total Quality Management & Business Excellence, 2009, v. 20, n. 9, p. 1003, doi. 10.1080/14783360903181867
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- Publication type:
- Article
Perceived quality, customer satisfaction, and customer loyalty: the case of lexus in Taiwan.
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- Total Quality Management & Business Excellence, 2005, v. 16, n. 6, p. 707, doi. 10.1080/14783360500077393
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- Article
The Effect of Verbalized Emotions on Loyalty in Written Complaints.
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- Total Quality Management & Business Excellence, 2004, v. 15, n. 7, p. 941, doi. 10.1080/14783360410001681890
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- Article
Atomic Screen Test.
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- Modernism/Modernity, 2016, v. 23, n. 3, p. 611, doi. 10.1353/mod.2016.0054
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- Article
Game analysis of service quality evolution of online tourism supply chain under PPI participation.
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- Current Issues in Tourism, 2025, v. 28, n. 3, p. 431, doi. 10.1080/13683500.2024.2305254
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- Article
Perceiving Airbnb as sharing economy: the issue of trust in using Airbnb.
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- 2019
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- Publication type:
- Letter
Writing Effective Letters to Customers.
- Published in:
- Management Review, 1966, v. 55, n. 7, p. 42
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- Publication type:
- Article
Reforming the NYPD and Its Enablers Who Thwart Reform.
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- New England Law Review, 2020, v. 55, n. 1, p. 1
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- Publication type:
- Article
Penerapan Naive Bayes Terhadap Sentimen Analisis Media Sosial Twitter Pengguna Commuter Line.
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- Techno.com, 2024, v. 23, n. 4, p. 887, doi. 10.62411/tc.v23i4.11497
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- Publication type:
- Article
Bidirectional GRU dengan Attention Mechanism pada Analisis Sentimen PLN Mobile.
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- Techno.com, 2023, v. 22, n. 2, p. 358, doi. 10.33633/tc.v22i2.7876
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- Publication type:
- Article
Penerapan Algoritma C4.5 Untuk Memprediksi Keluhan Pelanggan Pada Apartemen Jakarta.
- Published in:
- Techno.com, 2022, v. 21, n. 4, p. 868, doi. 10.33633/tc.v21i4.6844
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- Publication type:
- Article
Blue and Red Voices: Effects of Political Ideology on Consumers' Complaining and Disputing Behavior.
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- Journal of Consumer Research, 2017, v. 44, n. 3, p. 477, doi. 10.1093/jcr/ucx037
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- Article
The Politics of Buying, Boycotting, Complaining, and Disputing: An Extension of the Research Program by Jung, Garbarino, Briley, and Wynhausen.
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- Journal of Consumer Research, 2017, v. 44, n. 3, p. 503, doi. 10.1093/jcr/ucx084
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- Publication type:
- Article
A Research Agenda on Political Ideology in Consumer Research: A Commentary on Jung et al.'s "Blue and Red Voices".
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- Journal of Consumer Research, 2017, v. 44, n. 3, p. 500, doi. 10.1093/jcr/ucx083
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- Publication type:
- Article
Humorous Complaining.
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- Journal of Consumer Research, 2015, v. 41, n. 5, p. 1153, doi. 10.1086/678904
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- Publication type:
- Article
Tell Me What I Did Wrong: Experts Seek and Respond to Negative Feedback.
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- Journal of Consumer Research, 2012, v. 39, n. 1, p. 22, doi. 10.1086/661934
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- Publication type:
- Article
Learning from Mixed Feedback: Anticipation of the Future Reduces Appreciation of the Present.
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- Journal of Consumer Research, 2007, v. 34, n. 2, p. 200, doi. 10.1086/519148
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- Publication type:
- Article
Equity and Disconfirmation Perceptions as Influences on Merchant and Product Satisfaction.
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- Journal of Consumer Research, 1989, v. 16, n. 3, p. 372, doi. 10.1086/209223
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- Publication type:
- Article
Post-Purchase Consumer Processes and the Complaining Consumer.
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- Journal of Consumer Research, 1982, v. 9, n. 3, p. 323, doi. 10.1086/208927
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- Publication type:
- Article
Automobile Repair: Does Regulation or Consumer Information Matter?
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- Journal of Consumer Research, 1978, v. 5, n. 3, p. 206, doi. 10.1086/208732
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- Publication type:
- Article
Are Consumers Disadvantaged or Vulnerable? An Examination of Consumer Complaints to the Better Business Bureau.
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- Journal of Consumer Affairs, 2010, v. 44, n. 1, p. 3, doi. 10.1111/j.1745-6606.2010.01155.x
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- Publication type:
- Article
The Types of Information Contained in Company Reliability Reports from the Better Business Bureau.
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- Journal of Consumer Affairs, 2006, v. 40, n. 1, p. 1, doi. 10.1111/j.1745-6606.2006.00043.x
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- Publication type:
- Article
The Consumer as Serf.
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- Journal of Consumer Affairs, 2004, v. 38, n. 1, p. 188, doi. 10.1111/j.1745-6606.2004.tb00472.x
- Publication type:
- Article
Measuring Consumer Perceptions of Procedural Justice in a Complaint Context.
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- Journal of Consumer Affairs, 2000, v. 34, n. 2, p. 204, doi. 10.1111/j.1745-6606.2000.tb00091.x
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- Publication type:
- Article
Usefulness of economics in explaining consumer complaints.
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- Journal of Consumer Affairs, 1995, v. 29, n. 1, p. 29, doi. 10.1111/j.1745-6606.1995.tb00038.x
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- Publication type:
- Article
Consumer Correspondence: An Exploratory Investigation of Consistency Between Business Policy and Practice.
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- Journal of Consumer Affairs, 1989, v. 23, n. 2, p. 364, doi. 10.1111/j.1745-6606.1989.tb00252.x
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- Publication type:
- Article
Determinants of Consumers' Decisions to Seek Third Party Redress: An Empirical Study of Dissatisfied Patients.
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- Journal of Consumer Affairs, 1989, v. 23, n. 2, p. 329, doi. 10.1111/j.1745-6606.1989.tb00251.x
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- Article
Postcomplaint Processes: From Organizational Response to Repurchase Behavior.
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- Journal of Consumer Affairs, 1987, v. 21, n. 2, p. 293, doi. 10.1111/j.1745-6606.1987.tb00204.x
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- Publication type:
- Article
The Role of Public and Private Complaining in Satisfaction with Problems Resolution.
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- Journal of Consumer Affairs, 1985, v. 19, n. 2, p. 222, doi. 10.1111/j.1745-6606.1985.tb00353.x
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- Publication type:
- Article
Consumer Complaining and Community Involvement: An Exploration of Their Theoretical and Empirical Linkages.
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- Journal of Consumer Affairs, 1984, v. 18, n. 1, p. 64, doi. 10.1111/j.1745-6606.1984.tb00319.x
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- Publication type:
- Article
Profiling Consumers Who Register Complaints Against Auto Repair Services.
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- Journal of Consumer Affairs, 1983, v. 17, n. 2, p. 315, doi. 10.1111/j.1745-6606.1983.tb00306.x
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- Publication type:
- Article
When Consumers Complain (Book Review).
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- 1982
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- Publication type:
- Book Review
An Analysis of Third Party Consumer Complaint Handling Mechanisms: The Hawaii Office of Consumer Protection.
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- Journal of Consumer Affairs, 1978, v. 12, n. 1, p. 116, doi. 10.1111/j.1745-6606.1978.tb00637.x
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- Publication type:
- Article
Consumer Complaints as Pre-purchase Information: An Evaluation of Better Business Bureau Reports to Consumers.
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- Journal of Consumer Affairs, 1978, v. 12, n. 1, p. 76, doi. 10.1111/j.1745-6606.1978.tb00634.x
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- Publication type:
- Article
Manufacturer's Response to Consumer Complaints on Guaranteed Products.
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- Journal of Consumer Affairs, 1976, v. 10, n. 1, p. 86, doi. 10.1111/j.1745-6606.1976.tb00574.x
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- Publication type:
- Article
Demographic Characteristics of Canadian Consumer Complainers.
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- Journal of Consumer Affairs, 1975, v. 9, n. 1, p. 73, doi. 10.1111/j.1745-6606.1975.tb00550.x
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- Publication type:
- Article
Filing and Disposition of Consumer Complaints: Some Empirical Evidence.
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- Journal of Consumer Affairs, 1972, v. 6, n. 1, p. 45, doi. 10.1111/j.1745-6606.1972.tb00498.x
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- Publication type:
- Article
A Consumer Writes for Consumer Rights.
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- Journal of Consumer Affairs, 1968, v. 2, n. 2, p. 212, doi. 10.1111/j.1745-6606.1968.tb00786.x
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- Publication type:
- Article
Strange Business Reactions to Consumer Complaints.
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- Journal of Consumer Affairs, 1967, v. 1, n. 1, p. 42, doi. 10.1111/j.1745-6606.1967.tb00793.x
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- Publication type:
- Article
Flaming, Complaining, Abstaining: How Online Users Respond to Privacy Concerns.
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- Journal of Advertising, 1999, v. 28, n. 3, p. 37, doi. 10.1080/00913367.1999.10673588
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- Publication type:
- Article
The World Bank as an enforcer of human rights.
- Published in:
- Journal of Human Rights, 2020, v. 19, n. 4, p. 425, doi. 10.1080/14754835.2020.1786358
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- Publication type:
- Article
Customer Expectation and Warranty Cost -- Nominal-the-Best Case.
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- Concurrent Engineering: Research & Applications, 2008, v. 16, n. 3, p. 177, doi. 10.1177/1063293X08096177
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- Publication type:
- Article
8 Simple Rules for Getting Anything You Need.
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- Inside MS, 2004, v. 22, n. 2, p. 20
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- Publication type:
- Article
Awareness of Social Responsibility by Korean Managers in Marketing Practices.
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- International Studies of Management & Organization, 1998, v. 28, n. 4, p. 19, doi. 10.1080/00208825.1998.11656746
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- Publication type:
- Article
Dissatisfied Consumers' Complaint Behavior - From Grievances to Conflict in the Insurance Industry.
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- Conflict Studies Quarterly, 2015, n. 12, p. 37
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- Publication type:
- Article