Works matching DE "CUSTOMER satisfaction"

Results: 5000

Appeasing an angry family member with a complaint.

Published in:

Nursing & Residential Care, 2018, v. 20, n. 6, p. 286, doi. 10.12968/nrec.2018.20.6.286

By:

Bernstein, Adam

Publication type:

Article

How intergenerational care generates happiness.

Published in:

Nursing & Residential Care, 2018, v. 20, n. 5, p. 234, doi. 10.12968/nrec.2018.20.5.234

By:

Ashurst, Adrian

Publication type:

Article

Government follows Market Authority's recommendations.

Published in:

Nursing & Residential Care, 2018, v. 20, n. 5, p. 230, doi. 10.12968/nrec.2018.20.5.230

By:

Frankova, Helena

Publication type:

Article

The importance of a positive attitude in the care home.

Published in:

Nursing & Residential Care, 2017, v. 19, n. 2, p. 113, doi. 10.12968/nrec.2017.19.2.113

By:

Ashurst, Adrian

Publication type:

Article

A dementia care philosophy that puts people at its centre.

Published in:

Nursing & Residential Care, 2017, v. 19, n. 1, p. 34, doi. 10.12968/nrec.2017.19.1.34

By:

Austin, Sue

Publication type:

Article

Improving customer service in order to make a real difference.

Published in:

Nursing & Residential Care, 2014, v. 16, n. 9, p. 523, doi. 10.12968/nrec.2014.16.9.523

By:

Ashurst, Adrian

Publication type:

Article

Adult social care: a rise in complaints.

Published in:

Nursing & Residential Care, 2014, v. 16, n. 7, p. 365, doi. 10.12968/nrec.2014.16.7.365

By:

Learner, Sue

Publication type:

Article

How to ... improve and develop complaints handling.

Published in:

Nursing & Residential Care, 2014, v. 16, n. 1, p. 39, doi. 10.12968/nrec.2014.16.1.39

By:

Ashurst, Adrian

Publication type:

Article

Working with families -- partnership or confrontation?

Published in:

Nursing & Residential Care, 2006, v. 8, n. 11, p. 508, doi. 10.12968/nrec.2006.8.11.22093

By:

Ashurst, Adrian

Publication type:

Article

Analysing the use of a computerized system by hospital managers.

Published in:

Acta Paulista de Enfermagem, 2018, v. 31, n. 1, p. 1, doi. 10.1590/1982-0194201800002

By:

dos Santos, Marlene Cristina;
de Fátima Marin, Heimar

Publication type:

Article

Satisfaction of quality of care in a Pediatric Emergency Room.

Published in:

Acta Paulista de Enfermagem, 2017, v. 30, n. 6, p. 635, doi. 10.1590/1982-0194201700092

By:

de Oliveira Sá Macedo, Giselle Pinto;
D'Innocenzo, Maria

Publication type:

Article

Patient involvement in quality management of healthcare services.

Published in:

Acta Paulista de Enfermagem, 2016, v. 29, n. 5, p. 579, doi. 10.1590/1982-0194201600080

By:

Saut, Ana Maria;
Tobal Berssaneti, Fernando

Publication type:

Article

Oncoaudit: development and evaluation of an application for nurse auditors.

Published in:

Acta Paulista de Enfermagem, 2014, v. 27, n. 2, p. 179, doi. 10.1590/1982-0194201400031

By:

Grossi, Luciane Mandia;
Pisa, Ivan Torres;
de Fátima Marin, Heimar

Publication type:

Article

Culinary events in the Slovenian countryside: Visitors' motives, satisfaction, and views on sustainability.

Published in:

Acta Geographica Slovenica, 2021, v. 61, n. 1, p. 107, doi. 10.3986/AGS.7617

By:

Topole, Maja;
Pipan, Primož;
Gašperič, Primož;
Geršič, Matjaž;
Kumer, Peter

Publication type:

Article

Quietly angry, loudly happy: Self-reported customer satisfaction vs. automatically detected emotion in contact center calls.

Published in:

Interaction Studies, 2023, v. 24, n. 1, p. 168, doi. 10.1075/is.22038.bol

By:

Bolo, Eric;
Samoul, Muhammad;
Seichepine, Nicolas;
Chetouani, Mohamed

Publication type:

Article

No Quick Fixes.

Published in:

Violence Against Women, 2017, v. 23, n. 3, p. 287, doi. 10.1177/1077801216640383

By:

Rodgers, Melissa A.;
Grisso, Jeane Ann;
Crits-Christoph, Paul;
Rhodes, Karin V.

Publication type:

Article

The Influence of Spirituality on Service Utilization and Satisfaction for Women Residing in a Domestic Violence Shelter.

Published in:

2011

By:

Fowler, Dawnovise N.;
Faulkner, Monica;
Learman, Joy;
Runnels, Ratonia

Publication type:

Journal Article

Promoting the Safe and Strategic Use of Technology for Victims of Intimate Partner Violence: Evaluation of the Technology Safety Project.

Published in:

Violence Against Women, 2009, v. 15, n. 11, p. 1402, doi. 10.1177/1077801209346723

By:

Finn, Jerry;
Atkinson, Teresa

Publication type:

Article

Retaining Passenger Loyalty through Data Mining: A Case Study of Taiwanese Airlines.

Published in:

Transportation Journal (American Society of Transportation & Logistics Inc), 2008, v. 47, n. 1, p. 17, doi. 10.5325/transportationj.47.1.0017

By:

Jehn-Yih Wong;
Pi-Heng Chung

Publication type:

Article

Using Personality Traits to Select Customer-Oriented Logistics Personnel.

Published in:

Transportation Journal (American Society of Transportation & Logistics Inc), 2007, v. 46, n. 1, p. 22, doi. 10.5325/transportationj.46.1.0022

By:

Periatt, Jeffrey A.;
Chakrabarty, Subhra;
LeMay, Stephen A.

Publication type:

Article

IRS Surveys Transfer Pricing Compliance, Customer Satisfaction.

Published in:: Tax Executive, 2001, v. 53, n. 1, p. 10
Publication type:: Article

Recommendations for CEP Process Improvements Involving Specialist.

Published in:: Tax Executive, 1999, v. 51, n. 5, p. 412
Publication type:: Article

A Fuzzy Multiattribute Approach to Help Measure Quality of Online Classifieds Systems.

Published in:

Journal of Multiple-Valued Logic & Soft Computing, 2013, v. 20, n. 1-2, p. 121

By:

BESKESE, AHMET;
SEN, TOLGA

Publication type:

Article

A Combined Fuzzy AHP and Fuzzy Goal Programming Approach for Effective Six-Sigma Project Selection.

Published in:

Journal of Multiple-Valued Logic & Soft Computing, 2008, v. 14, n. 6, p. 599

By:

Kahraman, Cengiz;
Büyüközkan, Gülçin

Publication type:

Article

Performance Measurement Versus City Service Satisfaction: Intra-City Variations in Quality?

Published in:

Social Science Quarterly (Wiley-Blackwell), 2005, v. 86, n. 3, p. 704, doi. 10.1111/j.0038-4941.2005.00325.x

By:

Swindell, David;
Kelly, Janet

Publication type:

Article

An Analysis of Violence and Performance Factors' Influence on National Hockey League Attendance: A Conceptual Analysis of Hedonic Consumption.

Published in:

Journal of Sport Behavior, 2023, v. 46, n. 3, p. 39

By:

Miller, John J.;
Davis, Mark A.

Publication type:

Article

Increase Customer Retention: An Examination of Quality and its Effects on the Retention of Sport Participants.

Published in:

Journal of Sport Behavior, 2020, v. 43, n. 3, p. 1

By:

Ruihley, Brody J.;
Mamo, Yoseph;
Greenwell, T. Christopher;
Andrew, Damon P. S.

Publication type:

Article

Increase Customer Retention: An Examination of Quality and its Effects on the Retention of Sport Participants.

Published in:

Journal of Sport Behavior, 2019, v. 42, n. 3, p. 365

By:

Ruihley, Brody J.;
Mamo, Yoseph;
Greenwell, T. Christopher;
Andrew, Damon P. S.

Publication type:

Article

Team identification, Rivalry Perceptions, and Behaviors of College Football Fans.

Published in:

Journal of Sport Behavior, 2018, v. 41, n. 4, p. 402

By:

Younghan Lee;
Love, Adam;
Eddy, Terry;
Young, Morgan

Publication type:

Article

NCAA DII Female Student-Athletes' Perceptions of Their Sport Uniforms and Body Image.

Published in:

Journal of Sport Behavior, 2018, v. 41, n. 1, p. 40

By:

Lauer, E. Earlynn;
Zakrajsek, Rebecca A.;
Fisher, Leslee A.;
Bejar, Matthew P.;
McCowan, Tiana;
Martin, Scott B.;
Vosloo, Justine

Publication type:

Article

MAPPING TECHNOLOGICAL CAPABILITIES INTO PRODUCT MARKETS AND COMPETITIVE ADVANTAGE: THE CASE OF...

Published in:

Strategic Management Journal (Wiley-Blackwell) - 1980 to 2009, 2002, v. 23, n. 2, p. 171, doi. 10.1002/smj.221

By:

Afuah, Allan

Publication type:

Article

Health and Financial Strain: Evidence from the Survey of Consumer Finances.

Published in:

Southern Economic Journal, 2005, v. 71, n. 4, p. 873, doi. 10.2307/20062085

By:

Lyons, Angela C.;
Yilmazer, Tansel

Publication type:

Article

Ethical and Practical Challenges Raised by an Adult Day Program's Caregiver Satisfaction Survey.

Published in:

American Journal of Alzheimer's Disease & Other Dementias, 2008, v. 23, n. 5, p. 423, doi. 10.1177/1533317508320891

By:

Madeo, Anica;
Feld, Sheila;
Spencer, Beth

Publication type:

Article

Measuring Agile software project success beyond the triple constraint.

Published in:

South African Journal of Information Management, 2021, v. 23, n. 1, p. 1, doi. 10.4102/sajim.v23i1.1375

By:

Kandengwa, Emilia;
Khoza, Lucas T.

Publication type:

Article

Finding and Addressing the Gaps: Two Evaluations of Archival Reference Services.

Published in:

Journal of Archival Organization, 2012, v. 10, n. 2, p. 107, doi. 10.1080/15332748.2012.726899

By:

Battley, Belinda;
Wright, Alicia

Publication type:

Article

The little extras: a customer service approach to indexing.

Published in:

Indexer, 2009, v. 27, n. 1, p. 9, doi. 10.3828/indexer.2009.5

By:

Weaver, Carolyn G.

Publication type:

Article

Understanding student/alumni satisfaction from a consumer's perspective: The effects of...

Published in:

Research in Higher Education, 1995, v. 36, n. 2, p. 197, doi. 10.1007/BF02207788

By:

Hartman, David E.;
Schmidt, Sandra L.

Publication type:

Article

Value of an Additional Firm in Monopolistic Competition.

Published in:

Review of Economic Studies, 1984, v. 51, n. 2, p. 321, doi. 10.2307/2297695

By:

Sattinger, Michael

Publication type:

Article

Optimal Growth with Intertemporally Dependent Preferences.

Published in:

Review of Economic Studies, 1973, v. 40, n. 1, p. 1, doi. 10.2307/2296736

By:

Ryder Jr., Harl E.;
Heal, Geoffrey M.

Publication type:

Article

Non-invasive Degradation Tracking of Mg Implants in Humans: A Measurement Approach.

Published in:

JOM: The Journal of The Minerals, Metals & Materials Society (TMS), 2020, v. 72, n. 5, p. 1845, doi. 10.1007/s11837-020-04079-7

By:

Varady, Patrick A.;
Vockensohn, Tim;
Forßmann, Kristin;
Ziegler, Andreas;
Seitz, Jan-Marten

Publication type:

Article

Analysis and amplification of the SERVQUAL in the university services.

Published in:

Revista de Psicologia del Trabajo y de Las Organizaciones, 2004, v. 20, n. 3, p. 355

By:

Rebolloso Pacheco, Enrique;
Cantó Andrés, Pilar;
Salvador Ferrer, Carmen;
Fernández Ramírez, Baltasar

Publication type:

Article

The importance of consumer perceptions in fashion behaviour.

Published in:

Man-Made Textiles in India, 2019, v. 47, n. 3, p. 77

By:

Tarafder, Nemailal

Publication type:

Article

Ahlstrom inaugurates development center in China.

Published in:: Man-Made Textiles in India, 2014, v. 42, n. 6, p. 232
Publication type:: Article

THE "PLANNING APPROACH" IN PUBLIC ECONOMY.

Published in:

Quarterly Journal of Economics, 1940, v. 54, n. 2, p. 246, doi. 10.2307/1883332

By:

Neal, Alfred C.

Publication type:

Article

THE AUSTRIAN ECONOMISTS AND THEIR VIEW OF VALUE.

Published in:

Quarterly Journal of Economics, 1888, v. 3, n. 1, p. 1, doi. 10.2307/1881852

By:

Bonar, James

Publication type:

Article

Menstrual cup acceptability and functionality in real‐world use: A cross‐sectional survey of young people in Australia.

Published in:

Australian & New Zealand Journal of Obstetrics & Gynaecology, 2025, v. 65, n. 3, p. 382, doi. 10.1111/ajo.13910

By:

Hennegan, Julie;
Orozco, Ana;
Head, Alexandra;
Marino, Jennifer L.;
Jayasinghe, Yasmin;
Lim, Megan S. C.

Publication type:

Article

Family member's experiences with and evaluation of an ICU Liaison Nurse Service: A qualitative study.

Published in:

Nursing in Critical Care, 2023, v. 28, n. 6, p. 854, doi. 10.1111/nicc.12775

By:

Boerenbeker, Pernilla;
Brandén, Ann‐Sofie;
Chaboyer, Wendy;
Hilli, Yvonne;
Johansson, Lotta

Publication type:

Article

Measuring family‐centred care practices in adult intensive care units: The EMPATHIC‐F questionnaire.

Published in:

Nursing in Critical Care, 2022, v. 27, n. 3, p. 375, doi. 10.1111/nicc.12670

By:

Rodríguez‐Ruiz, Emilio;
Campelo‐Izquierdo, Maitane;
Mansilla Rodríguez, Montserrat;
Estany‐Gestal, Ana;
Blanco Hortas, Andrés;
Rodríguez‐Calvo, María Sol;
Rodríguez‐Núñez, Antonio;
Latour, Jos M.

Publication type:

Article

The satisfaction of families in the care of their loved ones in CCUs in Lebanon.

Published in:

Nursing in Critical Care, 2017, v. 22, n. 4, p. 203, doi. 10.1111/nicc.12195

By:

Hajj, Madeleine;
Gulgulian, Taline;
Haydar, Lili;
Saab, Amali;
Dirany, Fatima;
Badr, Lina Kurdahi

Publication type:

Article

Health consumers' experiences in Australian critical care units: postgraduate nurse education implications.

Published in:

2013

By:

Gill, Fenella J;
Leslie, Gavin D;
Grech, Carol;
Latour, Jos M

Publication type:

Journal Article