Predicting key touchpoints in hotel customer journey – a comparison of machine learning models.
- Published in:
- Journal of Travel & Tourism Marketing, 2025, v. 42, n. 5, p. 609, doi. 10.1080/10548408.2025.2456083
- By:
- Publication type:
- Article
Works matching DE "CUSTOMER experience"
Results: 1136
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Natural Language Processing–Based Technologies Along the Customer Journey—A Systematic Review and Co‐Occurrence Analysis.
- Published in:
- Human Behavior & Emerging Technologies, 2025, v. 2025, p. 1, doi. 10.1155/hbe2/1205909
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- Publication type:
- Article
3
THE INFLUENCE OF CUSTOMER VALUE AND CUSTOMER EXPERIENCE AND NICHE MARKETING ON CUSTOMER SATISFACTION AT DAYDREAM STUDIO ILLUSTRATION COMPANY.
- Published in:
- Journal Research of Social Science, Economics & Management, 2025, v. 4, n. 10, p. 1334, doi. 10.59141/jrssem.v4i10.827
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- Publication type:
- Article
4
Sensory Inclusivity in Retail Environments: A Design-Oriented Approach.
- Published in:
- Journal of Interior Design, 2025, v. 50, n. 2, p. 118, doi. 10.1177/10717641251327928
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- Publication type:
- Article
5
HOGYAN JELENIK MEG AZ EWOM-KOMMUNIKÁCIÓ A SZERVEZETKÖZI PIACOKON AZ ÜGYFÉLÚT SORÁN, A DÖNTÉSHOZATAL KONTEXTUSÁBAN?
- Published in:
- Vezetéstudomány / Budapest Management Review, 2025, v. 56, n. 6, p. 12, doi. 10.14267/VEZTUD.2025.06.02
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- Publication type:
- Article
6
Service Design and Product Management Walk into a Bar.
- Published in:
- Touchpoint, 2025, v. 16, n. 1, p. 64, doi. 10.30819/touchpoint.16-1.13
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- Publication type:
- Article
7
Service Design, Product and Journey Management Collaboration Model.
- Published in:
- Touchpoint, 2025, v. 16, n. 1, p. 48, doi. 10.30819/touchpoint.16-1.10
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- Publication type:
- Article
8
Collaboration for Better Discovery.
- Published in:
- Touchpoint, 2025, v. 16, n. 1, p. 36, doi. 10.30819/touchpoint.16-1.07
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- Publication type:
- Article
9
Bridging Disciplines: Service Design and Product Management.
- Published in:
- Touchpoint, 2025, v. 16, n. 1, p. 3
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- Publication type:
- Article
10
Solving Queue Problems in a Campus Dining Service with Discrete Event Simulation.
- Published in:
- Ege Academic Review, 2025, v. 25, n. 2, p. 351, doi. 10.21121/eab.20250207
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- Publication type:
- Article
11
Improving Service Design Tools via First Principles.
- Published in:
- Touchpoint, 2025, v. 16, n. 2, p. 85, doi. 10.30819/touchpoint.16-2.19
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- Publication type:
- Article
12
Culture or individual difference? The interplay of form design, technological innovation, and culture in the adoption of radically new products.
- Published in:
- Journal of Global Scholars of Marketing Science, 2025, v. 35, n. 3, p. 347, doi. 10.1080/21639159.2025.2481840
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- Publication type:
- Article
13
Protocol for a QUALICOPC study in a Malaysian setting: Primary care pharmacy services system performance and T2DM older adults' quality of life evaluation.
- Published in:
- PLoS ONE, 2025, v. 20, n. 6, p. 1, doi. 10.1371/journal.pone.0323183
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- Publication type:
- Article
14
Impact of AI on Customer Experience in Video Streaming Services: A Focus on Personalization and Trust.
- Published in:
- International Journal of Human-Computer Interaction, 2025, v. 41, n. 12, p. 7726, doi. 10.1080/10447318.2024.2400395
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- Publication type:
- Article
15
The Development Strategies of Revolutionary Cultural Products for Generation Z.
- Published in:
- Journal of Yangtze Normal University, 2025, v. 41, n. 3, p. 99, doi. 10.19933/j.cnki.ISSN1674-3652.2025.03.011
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- Publication type:
- Article
16
An analysis of trends, challenges, and opportunities in retail analytics.
- Published in:
- International Journal of Market Research, 2025, v. 67, n. 4, p. 394, doi. 10.1177/14707853251315585
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- Publication type:
- Article
17
ARTIFICIAL INTELLIGENCE AND ITS EXPLOITATION BY THE FASHION INDUSTRY.
- Published in:
- Cardozo International & Comparative Law Review, 2025, v. 8, n. 2, p. 425
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- Publication type:
- Article
18
Examining the Impact of Gamification and Customer Experience on Customer Loyalty in E-commerce: Mediating Role of Customer Satisfaction.
- Published in:
- Journal of Enterprise & Development (JED), 2025, v. 7, n. 1, p. 180, doi. 10.20414/jed.v7i1.12995
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- Publication type:
- Article
19
Planner Poll.
- Published in:
- Journal of Financial Planning, 2025, v. 38, n. 6, p. 33
- Publication type:
- Article
20
旅游景区价值共创模型与实现机制 ———以桂林龙脊梯田景区为例.
- Published in:
- Journal of Guilin University of Technology, 2025, v. 45, n. 1, p. 127, doi. 10.3969/j.issn.1674-9057.2025.01.015
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- Publication type:
- Article
21
Client perceptions of counselor cognitive complexity.
- Published in:
- Counselor Education & Supervision, 2025, v. 64, n. 2, p. 220, doi. 10.1002/ceas.12333
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- Publication type:
- Article
22
Understanding the Nexus of Marketing and Artificial Intelligence (AI): Customer Experience is of the Essence.
- Published in:
- International Journal of Supply & Operations Management, 2025, v. 12, n. 2, p. 236, doi. 10.22034/ijsom.2025.110285.3017
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- Publication type:
- Article
23
A New Large Language Model for Attribute Extraction in E-Commerce Product Categorization.
- Published in:
- Electronics (2079-9292), 2025, v. 14, n. 10, p. 1930, doi. 10.3390/electronics14101930
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- Publication type:
- Article
24
The Role of Artificial Intelligence in Personalizing Social Media Marketing Strategies for Enhanced Customer Experience.
- Published in:
- Behavioral Sciences (2076-328X), 2025, v. 15, n. 5, p. 700, doi. 10.3390/bs15050700
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- Publication type:
- Article
25
Advancing Workplace Efficiency: A Motivated Information Management-Based Model for Information Consumer Experience.
- Published in:
- Applied Sciences (2076-3417), 2025, v. 15, n. 10, p. 5707, doi. 10.3390/app15105707
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- Publication type:
- Article
26
Formidlingsmedia og uttrykkspotensialet: Evaluering av digitale formidlingsmetoder ved Lofotr Vikingmuseum på Borg i Lofoten.
- Published in:
- Journal Nordic Museology / Nordisk Museologi, 2024, v. 37, n. 2, p. 78, doi. 10.5617/nm.12078
- By:
- Publication type:
- Article
27
Integrating Customer Experience (CX) in Sustainable Product Life Cycle.
- Published in:
- Sustainability (2071-1050), 2025, v. 17, n. 10, p. 4503, doi. 10.3390/su17104503
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- Publication type:
- Article
28
Análisis de la facturación electrónica en los negocios del cantón Pastaza: impactos, retos y perspectivas empresariales.
- Published in:
- Dilemas Contemporáneos: Educación, Política y Valores, 2025, v. 12, n. 2, p. 1
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- Publication type:
- Article
29
Omni-Channels: A New Paradigm to Understanding Purchase Decisions in the Sporting Goods Domain.
- Published in:
- Sport Marketing Quarterly, 2025, v. 34, n. 2, p. 125, doi. 10.32731/SMQ.342.062025.03
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- Publication type:
- Article
30
Sociocultural context of SMART recovery in Singapore: A qualitative exploration of members and facilitators perspectives and experiences.
- Published in:
- Drug & Alcohol Review, 2025, v. 44, n. 4, p. 961, doi. 10.1111/dar.14048
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- Publication type:
- Article
31
Alan Fuller CIO, Utah.
- Published in:
- Government Technology, 2025, v. 38, n. 2, p. 28
- By:
- Publication type:
- Article
32
Why Wait? Simple Strategies Put AI and ML Within Reach.
- Published in:
- 2021
- Publication type:
- Interview
33
From Call Center to 'Experience' Center.
- Published in:
- 2021
- Publication type:
- Interview
34
Making the cut: the embodiment of experience in hair salons.
- Published in:
- Marketing Theory, 2024, v. 24, n. 4, p. 663, doi. 10.1177/14705931231209659
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- Publication type:
- Article
35
Onflow and consumption: Affect and first encounters.
- Published in:
- Marketing Theory, 2022, v. 22, n. 4, p. 623, doi. 10.1177/14705931221116406
- By:
- Publication type:
- Article
36
Customer experiences in crisis situations: An agency-structure perspective.
- Published in:
- Marketing Theory, 2022, v. 22, n. 4, p. 539, doi. 10.1177/14705931221104520
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- Publication type:
- Article
37
Çevrimiçi Müşteri Deneyiminin Çevrimiçi Müşteri Sadakati Üzerine Etkisi.
- Published in:
- Current Perspectives in Social Sciences, 2025, v. 29, n. 1, p. 120, doi. 10.53487/atasobed.1466292
- By:
- Publication type:
- Article
38
FACTORS AFFECTING CUSTOMER'S INTENTION TO RETURN TO THE MOVIE AFTER REOPENING DURING THE COVID-19 PANDEMIC.
- Published in:
- Devotion: Journal of Research & Community Service, 2022, v. 3, n. 13, p. 2388, doi. 10.36418/dev.v3i13.284
- By:
- Publication type:
- Article
39
LEVERAGING LRFM ANALYSIS AND SYNTHETIC DATA FOR CUSTOMER SEGMENTATION USING K-MEANS CLUSTERING.
- Published in:
- Eduvest: Journal Of Universal Studies, 2025, v. 5, n. 2, p. 3001, doi. 10.59188/eduvest.v5i2.50263
- By:
- Publication type:
- Article
40
PROPOSED MARKETING STRATEGY TO INCREASE SALES PERFORMANCE (CASE STUDY: PT. LAKU EMAS INDONESIA).
- Published in:
- Eduvest: Journal Of Universal Studies, 2023, v. 3, n. 10, p. 1821, doi. 10.59188/eduvest.v3i10.929
- By:
- Publication type:
- Article
41
THE INFLUENCE OF CUSTOMER EXPERIENCE AND BRAND AWARENESS ON CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION (EMPIRICAL STUDY: YOSHINOYA RESTAURANT CUSTOMERS IN DKI JAKARTA).
- Published in:
- Journal Research of Social Science, Economics & Management, 2023, v. 3, n. 2, p. 323, doi. 10.59141/jrssem.v3i02.542
- By:
- Publication type:
- Article
42
Evaluating service quality in Indonesian rural tourism: The RURALQUAL model approach.
- Published in:
- Journal of Enterprise & Development (JED), 2024, v. 6, n. 2, p. 436
- By:
- Publication type:
- Article
43
CUSTOMERS PERCEPTION OF HOTEL SERVICE QUALITY IN BATON ROUGE METROPOLITAN AREA IN LOUISIANA: HOTEL REBRANDING DURING COVID-19 PANDEMIC.
- Published in:
- International Journal of Management, Marketing & Decision Science (IJMMDS), 2021, v. 1, n. 1, p. 78
- By:
- Publication type:
- Article
44
Customer Experience Management: Analysis of Customer Retention in Restaurants in Anambra State, Nigeria.
- Published in:
- Marketing of Scientific & Research Organizations / Marketing Instytucji Naukowych i Badawczych, 2023, v. 49, n. 3, p. 1, doi. 10.2478/minib-2023-0013
- By:
- Publication type:
- Article
45
OMNICHANNEL ENVIRONMENT -- PHENOMENA, PROCESSES AND THE DIRECTIONS OF CHANGE.
- Published in:
- Marketing of Scientific & Research Organizations / Marketing Instytucji Naukowych i Badawczych, 2022, v. 46, n. 4, p. 17, doi. 10.2478/minib-2022-0019
- By:
- Publication type:
- Article
46
A SURVEY ON POLISH CONSUMERS' PERCEPTIONS OF MEAT PRODUCED FROM STEM CELLS IN VITRO.
- Published in:
- Marketing of Scientific & Research Organizations / Marketing Instytucji Naukowych i Badawczych, 2021, v. 42, n. 4, p. 61, doi. 10.2478/minib-2021-0021
- By:
- Publication type:
- Article
47
APPLICATION OF THE DESIGN THINKING METHOD IN CUSTOMER EXPERIENCE MANAGEMENT.
- Published in:
- Marketing of Scientific & Research Organizations / Marketing Instytucji Naukowych i Badawczych, 2021, v. 42, n. 4, p. 35, doi. 10.2478/minib-2021-0020
- By:
- Publication type:
- Article
48
THE ABANDONED E-TAILER SHOPPING CART: FACTORS AND BUSINESS STRATEGIES TO REVERSE THE BARRIERS.
- Published in:
- Journal of Global Strategic Management, 2021, v. 15, n. 2, p. 45, doi. 10.20460/JGSM.2022.302
- By:
- Publication type:
- Article
49
Using SWP to Transform the Customer Experience.
- Published in:
- Organization Development Review, 2025, v. 57, n. 1, p. 25
- By:
- Publication type:
- Article
50
DEEP DISCONNECT?
- Published in:
- Lean & Six Sigma Review, 2021, v. 21, n. 1, p. 4
- Publication type:
- Article