The Visitor Experience and Standards Alignment Audit: A Framework for Ombuds Programs.Published in:Journal of the International Ombudsman Association, 2023, v. 16, n. 1, p. 1By:PATRICK, MARTHA N.Publication type:Article
An Ombuds Reflection on Student Stopouts in Higher Education.Published in:Journal of the International Ombudsman Association, 2023, v. 16, n. 1, p. 1By:WINT, ANGELLAPublication type:Article
Reimagining Ombudsing. An Operational Reflection on How the Pandemic has Impacted the Work of Ombuds.Published in:Journal of the International Ombudsman Association, 2023, v. 16, n. 1, p. 1By:WRIGHT, FREDPublication type:Article