THE STATE BANK OF INDIA: A PROGRESSIVE STUDY OF TRANSFORMATION OF A SOCIALISTIC WELFARE ORGANIZATION INTO A MARKET ENTITY.
- Published in:
- Journal of Services Research, 2004, v. 4, n. 2, p. 113
- By:
- Publication type:
- Article
Works matching IS 09724702 AND DT 2004 AND VI 4 AND IP 2
Results: 14
1
2
UNDERSTANDING THE SUCCESS FACTORS FOR INDEPENDENT RESTAURANTS IN THE DELHI / GURGAON REGION: AN ANALYSIS OF THE GAP BETWEEN MANAGEMENT PERCEPTIONS AND CUSTOMER EXPECTATIONS.
- Published in:
- Journal of Services Research, 2004, v. 4, n. 2, p. 7
- By:
- Publication type:
- Article
3
HOW ENTREPRENEURIAL ARE YOUTH OF VARANASI: AN EMPIRICAL STUDY THROUGH CYBER CAFÉ'S.
- Published in:
- Journal of Services Research, 2004, v. 4, n. 2, p. 175
- By:
- Publication type:
- Article
4
IMPACT OF GENDER DIFFERENCES ON ONLINE CONSUMER CHARACTERISTICS ON WEB-BASED BANNER ADVERTISING EFFECTIVENESS.
- Published in:
- Journal of Services Research, 2004, v. 4, n. 2, p. 45
- By:
- Publication type:
- Article
5
EXTERNAL STIMULATION ACCELERATING A STRUCTURAL SHIFT TO SERVICE-ORIENTED INDUSTRY- A CROSS COUNTRY COMPARISON.
- Published in:
- Journal of Services Research, 2004, v. 4, n. 2, p. 91
- By:
- Publication type:
- Article
6
ENABLING E-GOVERNANCE THROUGH CITIZEN RELATIONSHIP MANAGEMENT-CONCEPT, MODEL AND APPLICATIONS.
- Published in:
- Journal of Services Research, 2004, v. 4, n. 2, p. 223
- By:
- Publication type:
- Article
7
SWITCHERS AND STAYERS: AN EMPIRICAL EXAMINATION OF CUSTOMER BASE OF AN AUTOMOBILE WHEEL CARE CENTRE.
- Published in:
- Journal of Services Research, 2004, v. 4, n. 2, p. 75
- By:
- Publication type:
- Article
8
TACKLING PANIC WITHDRAWALS: SOME LESSONS.
- Published in:
- Journal of Services Research, 2004, v. 4, n. 2, p. 157
- By:
- Publication type:
- Article
9
SERVICE QUALITY PERCEPTIONS IN FINANCIAL SERVICES -- A CASE STUDY OF BANKING SERVICES.
- Published in:
- Journal of Services Research, 2004, v. 4, n. 2, p. 205
- By:
- Publication type:
- Article
10
The Customer Loyalty Solution (Book).
- Published in:
- 2004
- Publication type:
- Book Review
11
Marketing Management -- Text & Cases (Book).
- Published in:
- 2004
- By:
- Publication type:
- Book Review
12
International Financial Markets and India (Book).
- Published in:
- 2004
- By:
- Publication type:
- Book Review
13
Corporate Restructuring: Enhancing the shareholder Value (Book).
- Published in:
- 2004
- By:
- Publication type:
- Book Review
14
Customer Chemistry (Book).
- Published in:
- 2004
- By:
- Publication type:
- Book Review