Works matching DE "WORD-of-mouth communication"
Results: 799
Antecedents to Intention to Engage in the Online Negative Word-of-Mouth Communication.
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- Gadjah Mada International Journal of Business, 2013, v. 15, n. 2, p. 113, doi. 10.22146/gamaijb.5698
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PSYCHOLOGICAL FACTORS AND REFERENCE POTENTIAL OF MARKET MAVENS.
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- Gadjah Mada International Journal of Business, 2009, v. 11, n. 3, p. 393, doi. 10.22146/gamaijb.5520
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- Article
Digital word of mouth usage in the movie consumption decision process: the role of Mobile-WOM among young adults in Spain.
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- JMM: The International Journal on Media Management, 2018, v. 20, n. 2, p. 107, doi. 10.1080/14241277.2018.1471606
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- Article
THE EFFECTS OF RELATIONSHIP QUALITY AND DURATION ON NEGATIVE WORD-OF-MOUTH AFTER A LOW-CONTACT SERVICE FAILURE.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 1, p. 33
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NEGATIVE WORD OF MOUTH: A SYSTEMATIC REVIEW AND RESEARCH AGENDA.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2021, v. 34, p. 33
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Complaining Complimenting And Word-Of-Mouth In The Digital Age: Typology And Terms.
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- 2018, isbn. 9781609074084
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- Abstract
Managing Negative Word of Mouth in Your Brand Community: The Interplay between Community Behavior and Firm Actions.
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- 2016, isbn. 9781609074084
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- Abstract
AN EXPERIMENT IN MANAGING WORD OF MOUTH.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2015, v. 28, p. 104
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WORD OF MOUTH: WHAT WE KNOW AND WHAT WE HAVE YET TO LEARN.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2013, v. 26, p. 1
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NEGATIVE WORD-OF-MOUTH AND REDRESS STRATEGIES: AN EXPLORATORY COMPARISON OF FRENCH AND AMERICAN MANAGERS.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2008, v. 21, p. 124
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- Article
Destination atmospheric cues as key influencers of tourists' word-of-mouth communication: tourist visitation at two Mediterranean capital cities.
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- Tourism Recreation Research, 2021, v. 46, n. 1, p. 85, doi. 10.1080/02508281.2020.1782695
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- Article
Social media influence on tourists' destination choice: importance of context.
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- Tourism Recreation Research, 2020, v. 45, n. 2, p. 161, doi. 10.1080/02508281.2019.1700655
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- Article
Travel Posts on WeChat Moments: A Model for eWOM Effectiveness.
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- Tourism Analysis, 2020, v. 25, n. 1, p. 123, doi. 10.3727/108354220X15758301241693
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- Article
THE EFFECT OF SACHSENHAUSEN VISITORS' PERSONALITY AND EMOTIONS ON MEANING AND WORD OF MOUTH.
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- Tourism Analysis, 2017, v. 22, n. 3, p. 349, doi. 10.3727/108354217X14955605216096
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- Article
MODERATING EFFECTS OF TOURISTS' NOVELTY-SEEKING TENDENCIES ON THE RELATIONSHIP BETWEEN SATISFACTION AND BEHAVIORAL INTENTION.
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- Tourism Analysis, 2015, v. 20, n. 5, p. 511, doi. 10.3727/108354215X14411980111415
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EFFECTS OF DESTINATION IMAGE AND TOTAL PERCEIVED VALUE ON TOURISTS' BEHAVIORAL INTENTIONS: AN INVESTIGATION OF DOMESTIC FESTIVAL TOURISTS.
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- Tourism Analysis, 2015, v. 20, n. 5, p. 499, doi. 10.3727/108354215X14411980111370
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- Article
Identifying Desirable Product Specifications from Target Customers' Chinese eWOM.
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- International Journal of Information Technology & Decision Making, 2017, v. 16, n. 2, p. 545, doi. 10.1142/S0219622017500109
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- Article
Crossroads of dedication: assessing the synergy between organizational and destination commitment.
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- Current Issues in Tourism, 2025, v. 28, n. 1, p. 99, doi. 10.1080/13683500.2023.2298336
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- Article
Antecedents and moderators of positive word of mouth communication among tourist destination residents during the COVID-19 pandemic.
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- Current Issues in Tourism, 2023, v. 26, n. 2, p. 224, doi. 10.1080/13683500.2022.2132922
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ELECTRONIC WORD OF MOUTH AND CONSUMER TRUST ON PURCHASE INTEREST.
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- Jurnal Ekonomi dan Bisnis Airlangga, 2022, v. 32, n. 2, p. 176, doi. 10.20473/jeba.V32I22022.176-186
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Untitled.
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- Marketing Research, 2012, v. 24, n. 2, p. 3
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- Article
Do the math.
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- Marketing Research, 2006, v. 18, n. 1, p. 5
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- Article
INTRODUCTION STRATEGY FOR NEW PRODUCTS WITH POSITIVE AND NEGATIVE WORD-OF-MOUTH.
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- Management Science, 1984, v. 30, n. 12, p. 1389, doi. 10.1287/mnsc.30.12.1389
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PROBLEMS IN PREDICTING NEW PRODUCT GROWTH FOR CONSUMER DURABLES.
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- Management Science, 1980, v. 26, n. 10, p. 1007, doi. 10.1287/mnsc.26.10.1007
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- Article
The Effect of Word of Mouth Communication and Price on Decision to Visit Bintaro Jaya Xchange Mall, South Tangerang.
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- KnE Social Sciences, 2019, v. 2019, p. 509, doi. 10.18502/kss.v3i26.5397
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- Article
Quantitative Analysis of the Impact of Information Loss Rate on Internet Word-of-mouth Transmission.
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- Journal of Coastal Research, 2018, v. 83, p. 729, doi. 10.2112/SI83-121.1
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- Article
"Gossip makes us one": A qualitative analysis of the role of gossip in the process of Taiwanese immigrants' social integration in Canada.
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- Journal of Asian Pacific Communication (John Benjamins Publishing Co.), 2015, v. 25, n. 2, p. 279, doi. 10.1075/japc.25.2.10lu
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- Article
The Impact of the Characteristics of Self-Service Technologies on Customer Experience Quality: Insights for Airline Companies.
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- Journal of Tourism & Services, 2024, v. 15, n. 29, p. 46, doi. 10.29036/jots.v15i29.735
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- Article
Intermediary Role Of Nostalgia Tendency In The Effect Of Electronic Word Of Mouth Communication On Tourists' Destination Visit Intentions.
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- Journal of Tourism & Services, 2020, v. 11, n. 2020, p. 44, doi. 10.29036/jots.v11i20.140
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- Article
Social media rewired.
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- Journal of Brand Strategy, 2015, v. 4, n. 2, p. 134, doi. 10.69554/zjvn3326
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- Article
SERVICE RECOVERY SATISFACTION AND COMMITMENT IN THE CONTEXT OF SPECTATOR SPORT INDUSTRY: STUDY ON CROATIAN FOOTBALL LEAGUE CONSUMERS.
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- Central European Business Review, 2023, v. 12, n. 2, p. 61, doi. 10.18267/j.cebr.321
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- Article
Managing knowledge in global service firms: Centers of excellence.
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- Academy of Management Executive, 1998, v. 12, n. 4, p. 81, doi. 10.5465/AME.1998.1333973
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- Article
Structural Equivalence Explains Contagion: A Case of Cosmetics.
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- Annals of Business Administrative Science (ABAS), 2018, v. 17, n. 1, p. 23, doi. 10.7880/abas.0170920a
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- Article
TOURISTIC DESTINATIONS' PERCEIVED RISK AND PERCEIVED VALUE AS INDICATORS OF E-WOM AND REVISIT INTENTIONS.
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- International Journal of Contemporary Economics & Administrative Sciences, 2018, v. 8, n. 2, p. 37
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- Article
Computer-Mediated Word-of-Mouth Communication: The Influence of Mixed Reviews on Student Perceptions of Instructors and Courses.
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- Communication Education, 2013, v. 62, n. 4, p. 412, doi. 10.1080/03634523.2013.800217
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The Influence of Computer-Mediated Word-of-Mouth Communication on Student Perceptions of Instructors and Attitudes Toward Learning Course Content.
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- Communication Education, 2007, v. 56, n. 3, p. 255, doi. 10.1080/03634520701236866
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- Article
How Consumers Evaluate eWOM (Electronic Word-of-Mouth) Messages.
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- CyberPsychology & Behavior, 2009, v. 12, n. 2, p. 193, doi. 10.1089/cpb.2008.0109
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- Article
The Influence of Reading Motives on the Responses after Reading Blogs.
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- CyberPsychology & Behavior, 2008, v. 11, n. 3, p. 351, doi. 10.1089/cpb.2007.0063
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- Article
"Innovation has a lot to do with your ability to recognise surprising and unusual phenomena."―Herbert Simon.
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- Creativity & Innovation Management, 2019, v. 28, n. 4, p. 423, doi. 10.1111/caim.12349
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- Article
Drivers of International Business and Holiday Tourism in Ghana: A Nonparametric Approach.
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- International Journal of Economics & Business Studies, 2014, v. 4, n. 1/2, p. 25
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- Article
The Role of Word-of-Mouth Communication and Role Models in Course Selection Decisions of Students.
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- Education & Science / Egitim ve Bilim, 2019, v. 44, n. 200, p. 253, doi. 10.15390/EB.2019.8143
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- Article
Impact of Service Quality on Word of Mouth Communication: Mediating Role of Customer Satisfaction.
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- Journal of Managerial Sciences, 2018, v. 12, n. 1, p. 1
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- Article
SLOW TOURISM CONSUMERS’ RECOMMENDATIONS.
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- TEME: Casopis za Društvene Nauke, 2020, v. 44, n. 4, p. 1429, doi. 10.22190/TEME190708084M
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- Article
INFORMAL CHANNELS OF COMMUNICATION USED BY ENTERPISES.
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- Acta Scientiarum Polonorum. Oeconomia, 2016, v. 15, n. 2, p. 103
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- Article
Precursors to Electronic Word-of-Mouth: An Exploration of Factors That Influence Mobile Phone-Related Online Communication Behavior Among University Students.
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- IUP Journal of Information Technology, 2014, v. 10, n. 2, p. 47
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- Article
Word-of-Mouth Communication and Percolation in Social Networks.
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- American Economic Review, 2013, v. 103, n. 6, p. 2466, doi. 10.1257/aer.103.6.2466
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- Article
The Law of the Few.
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- American Economic Review, 2010, v. 100, n. 4, p. 1468, doi. 10.1257/aer.100.4.1468
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- Article
Conversations among Competitors.
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- American Economic Review, 2008, v. 98, n. 5, p. 2150, doi. 10.1257/aer.98.5.2150
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- Article
The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis.
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- Information Systems Frontiers, 2020, v. 22, n. 5, p. 1203, doi. 10.1007/s10796-019-09924-y
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- Article
Factors that Influence Consumer Word-of-Mouth Promotion among Mobile Telecommunication Service Users in Malaysia.
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- Global Business & Management Research, 2022, v. 14, p. 255
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- Article