Assessing the service quality of building maintenance providers: mechanical and engineering services.Published in:Construction Management & Economics, 2001, v. 19, n. 7, p. 719, doi. 10.1080/01446190110062104By:Gladys Kim Wan Siu;Bridge, Adrian;Skitmore, MartinPublication type:Article
Contractor Roles Melding.Published in:ASHRAE Journal, 2004, v. 46, n. 4, p. 14Publication type:Article