Works matching DE "CUSTOMER relationship management"
Results: 2759
Exploring Customer-based Airline Brand Equity: Evidence from Taiwan.
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- Transportation Journal (American Society of Transportation & Logistics Inc), 2010, v. 49, n. 1, p. 24, doi. 10.5325/transportationj.49.1.0024
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- Article
Evaluating Key Logistics Capabilities for International Distribution Center Operators in Taiwan.
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- Transportation Journal (American Society of Transportation & Logistics Inc), 2006, v. 45, n. 4, p. 9, doi. 10.5325/transportationj.45.4.0009
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- Article
A Manager's Guide to Complaint Management.
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- 2018, isbn. 9781609074084
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- Abstract
A Manager's Guide to Complaint Management.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 11
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- Publication type:
- Article
MANAGING SATISFACTION IN THE AUTOMOTIVE INDUSTRY: THE ECONOMICS OF SAVING EXPECTED DEFECTORS.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2010, v. 23, p. 83
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- Article
SEGMENTING THE CUSTOMER BASE IN A CRM PROGRAM ACCORDING TO CUSTOMER TOLERANCE TO INFERIORITY - A MODERATOR OF THE SERVICE FAILURE-CUSTOMER DISSATISFACTION LINK.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2009, v. 22, p. 68
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- Article
THE IMPACT E-SERVICES FAILURES AND CUSTOMER COMPLAINTS ON ELECTRONIC COMMERCE CUSTOMER RELATIONSHIP MANAGEMENT.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 106
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- Article
AN EXPLORATORYINVESTIGATION INOT THE ANTECEDENT OF SATISFACTION, BRAND ATTITUDE, AND LOYALTY WITHIN THE (B2B) eCRM INDUSTRY.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 19
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- Article
A Novel Hybrid Correlation Measure for Probabilistic Linguistic Term Sets and Crisp Numbers and Its Application in Customer Relationship Management.
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- International Journal of Information Technology & Decision Making, 2019, v. 18, n. 2, p. 673, doi. 10.1142/S021962201950007X
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- Article
Customer Value Analysis in Banks Using Data Mining and Fuzzy Analytic Hierarchy Processes.
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- International Journal of Information Technology & Decision Making, 2018, v. 17, n. 3, p. 819, doi. 10.1142/S0219622018500104
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- Article
THE TECHNOLOGY IMPACTS AND AI SOLUTIONS IN HOSPITALITY.
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- i-Manager's Journal on Artificial Intelligence & Machine Learning (JAIM), 2024, v. 2, n. 1, p. 56, doi. 10.26634/jaim.2.1.20291
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- Article
DISAGGREGATED TRADE OPENNESS ON SHADOW ECONOMY IN NIGERIA: DOES INSTITUTIONAL QUALITY MATTER?
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- Jurnal Ekonomi dan Bisnis Airlangga, 2022, v. 32, n. 2, p. 187, doi. 10.20473/jeba.V32I22022.187-203
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- Article
ELECTRONIC WORD OF MOUTH AND CONSUMER TRUST ON PURCHASE INTEREST.
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- Jurnal Ekonomi dan Bisnis Airlangga, 2022, v. 32, n. 2, p. 176, doi. 10.20473/jeba.V32I22022.176-186
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- Article
ONLINE REVIEW AND RATING ON CONSUMER PURCHASE INTENTION: THE MODERATING ROLE OF RELIGIOSITY.
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- Jurnal Ekonomi dan Bisnis Airlangga, 2022, v. 32, n. 2, p. 160, doi. 10.20473/jeba.V32I22022.160-175
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- Article
OPEN THE BLINDS.
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- Marketing Research, 2012, v. 24, n. 2, p. 16
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- Article
Is CRM c-r-u-m-m-y?
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- Marketing Research, 2006, v. 18, n. 3, p. 4
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- Article
Customer Relationship Measurement.
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- Marketing Research, 1999, v. 11, n. 2, p. 39
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- Article
Investigation of E-complaints Made to Fan Stores of Sports Clubs.
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- Journal of Education & Recreation Patterns (JERP), 2023, v. 4, n. 2, p. 342, doi. 10.53016/jerp.v4i2.157
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- Article
Portfolio Dynamics for Customers of a Multiservice Provider.
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- Mathematics of Operations Research, 2011, v. 36, n. 1, p. 471, doi. 10.1287/mnsc.1100.1284
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- Article
DIGITAL MARKETING STUDY WITH THE FOCUS ON MOBILE APPLICATIONS USE IN RETAIL IN SERBIA.
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- Knowledge: International Journal, 2024, v. 62, n. 1, p. 117
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- Article
A New Similarity Measure for Document Classification and Text Mining.
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- KnE Social Sciences, 2020, p. 353, doi. 10.18502/kss.v4i1.5999
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- Article
دور بعد الثقة التنظيمية في إدارة عالقات الزبون بحث تطبيقي في شركة التامين العراقية العامة.
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- Accounting & Financial Studies Journal, 2023, v. 18, n. 65, p. 93
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- Article
تأثير ابعـاد اليقظـة التسويقيـة فـي جـذب الودائـع / بحث تطبيقي في عينة من المصارف التجارية الخاصة.
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- Accounting & Financial Studies Journal, 2021, v. 16, n. 54, p. 132
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- Article
أثر رضا العاملين على إدارة العلاقة مع الزبون دراسة تطبيقية على العاملين في المصارف السعودية.
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- IUG Journal of Economics & Business, 2022, v. 30, n. 2, p. 69, doi. 10.33976/IUGJEB.30.2/2022/3
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- Article
Shifting Toward a Predictive, Data‐Driven Operations Strategy.
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- Journal: American Water Works Association, 2019, v. 111, n. 2, p. 22, doi. 10.1002/awwa.1232
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- Article
Rebuilding a Public Outreach Program.
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- Journal: American Water Works Association, 2019, v. 111, n. 1, p. 80, doi. 10.1002/awwa.1222
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- Article
Hey, Alexa, Is My Water Safe?
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- Journal: American Water Works Association, 2018, v. 110, n. 10, p. 12, doi. 10.1002/awwa.1166
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- Article
Customer Service Training Pays Off in a Crisis.
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- Journal: American Water Works Association, 2015, v. 107, n. 9, p. 26, doi. 10.5942/jawwa.2015.107.0140
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- Article
The Protagonist of Value Creation in a Transformation Economy.
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- Journal of Creating Value, 2024, v. 10, n. 2, p. 204, doi. 10.1177/23949643231220764
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- Article
Design and Development of Advanced CRM and Task Management System using PHP.
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- Grenze International Journal of Engineering & Technology (GIJET), 2024, v. 10, n. 1, Part 2, p. 1274
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- Article
Machine Learning Models for Customer Churn Prediction in Insurance Sector.
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- Grenze International Journal of Engineering & Technology (GIJET), 2021, v. 7, n. 1, p. 69
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- Article
Client Loyalty: Winning More Work From Existing Clients.
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- Journal of Management in Engineering, 1999, v. 15, n. 6, p. 36, doi. 10.1061/(ASCE)0742-597X(1999)15:6(36)
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- Article
Better Decisions, Better Processes: Using Customer-Integrated Decision Making.
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- Journal of Management in Engineering, 1999, v. 15, n. 6, p. 32, doi. 10.1061/(ASCE)0742-597X(1999)15:6(32)
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- Article
Maximizing Profit through Client Satisfaction: Avoiding the 10 Deadly Sins.
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- Journal of Management in Engineering, 1999, v. 15, n. 6, p. 29, doi. 10.1061/(ASCE)0742-597X(1999)15:6(29)
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- Article
Customer relationship management and you.
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- IIE Solutions, 2001, v. 33, n. 4, p. 34
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- Article
CRM software: Old hat or new trick?
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- IIE Solutions, 2000, v. 32, n. 11, p. 42
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- Article
CUSTOMER RELATIONSHIP MANAGEMENT AND BUSINESS STRATEGIES.
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- International Journal of Organizational Leadership, 2012, v. 1, n. 1, p. 13, doi. 10.33844/ijol.2012.60210
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- Article
A Study of the Key Influencing Factors in Management Innovation of SMEs of Ocean Technology in China.
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- Journal of Coastal Research, 2020, v. 111, p. 336, doi. 10.2112/JCR-SI111-063.1
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- Article
Applying the Data Envelopment Analysis to Discuss Performance Evaluation of Customer Relationship Management in Shipping Industry.
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- Journal of Coastal Research, 2018, v. 83, p. 833, doi. 10.2112/SI83-137.1
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- Article
Does CRM Technology Help in Achieving Sustainable Competitive Advantage?
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- Management Issues / Problemy Zarządzania, 2022, v. 20, n. 3, p. 127, doi. 10.7172/1644-9584.97.7
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- Article
Hyper-Personalization as a Customer Relationship Management Tool in a SMART Organization.
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- 2022
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- Literature Review
Optimizing Customer Relations: Strategic CRM Implementation In Nagpur's FourWheeler Automobile Sector.
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- Journal of Namibian Studies, 2023, v. 38, p. 2282
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- Article
Problems Of Social Media Marketing Activities In Influencing Customer Intention In Fashion Industry.
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- Journal of Namibian Studies, 2023, v. 38, p. 241
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- Article
At your service.
- Published in:
- Veterinary Ireland Journal, 2013, v. 3, n. 5, p. 233
- Publication type:
- Article
WHAT IS THE MEANING AND IMPORTANCE OF CUSTOMER ORIENTATION AS PART OF THE BUSINESS MODELS? THE CASE OF RETAIL CHAINS IN THE FOOD MARKET.
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- Polish Journal of Management Studies, 2024, v. 30, n. 1, p. 169, doi. 10.17512/pjms.2024.30.1.10
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- Article
THE IMPACT OF THE IMPLEMENTATION OF CRM STRATEGY ON CONSUMER BEHAVIOUR.
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- Polish Journal of Management Studies, 2023, v. 27, n. 2, p. 240, doi. 10.17512/pjms.2023.27.2.15
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- Article
THE IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT DIMENSIONS ON SERVICE QUALITY.
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- Polish Journal of Management Studies, 2021, v. 23, n. 2, p. 24, doi. 10.17512/pjms.2021.23.2.02
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- Article
ACHIEVING THE COMPETITIVE ADVANTAGE BY USING CUSTOMER RELATIONSHIPS MANAGEMENT (CRM).
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- Polish Journal of Management Studies, 2020, v. 21, n. 1, p. 61, doi. 10.17512/pjms.2020.21.1.05
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- Article
CUSTOMER RELATIONSHIP MANAGEMENT IMPACT ON THE CONSUMER PREFERENCES DETERMINATION AMONG THAI INTERNATIONAL TOURISTS.
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- Polish Journal of Management Studies, 2019, v. 20, n. 2, p. 186, doi. 10.17512/pjms.2019.20.2.16
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- Article
THE ENTERPRISE MANAGEMENT SYSTEM: EVALUATING THE USE OF INFORMATION TECHNOLOGY AND INFORMATION SYSTEMS.
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- Polish Journal of Management Studies, 2019, v. 20, n. 1, p. 103, doi. 10.17512/pjms.2019.20.1.09
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- Article