Works matching DE "SERVICE industries management"
Results: 237
A MULTI-ECHELON INVENTORY MODEL FOR A REPAIRABLE ITEM WITH ONE-FOR-ONE REPLENISHMENT.
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- Management Science, 1985, v. 31, n. 10, p. 1247, doi. 10.1287/mnsc.31.10.1247
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TRANSFER OF EMERGENCY SERVICE DEPLOYMENT MODELS TO OPERATING AGENCIES.
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- Management Science, 1978, v. 24, n. 7, p. 719, doi. 10.1287/mnsc.24.7.719
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Strategic Repositioning of the Service Supply Chain.
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- Organization Development Journal, 2012, v. 30, n. 1, p. 63
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PERFORMANCE MANAGEMENT AND BEST VALUE AUDIT IN SCOTLAND: A RESEARCH NOTE ON THEORY AND PRACTICE.
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- Financial Accountability & Management, 2008, v. 24, n. 4, p. 439, doi. 10.1111/j.1468-0408.2008.00461.x
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Product development for services.
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- Academy of Management Executive, 1999, v. 13, n. 3, p. 64, doi. 10.5465/AME.1999.2210315
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Managing knowledge in global service firms: Centers of excellence.
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- Academy of Management Executive, 1998, v. 12, n. 4, p. 81, doi. 10.5465/AME.1998.1333973
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IMPORTANCE OF MARKETING MIX IN HIGHER EDUCATION INSTITUTIONS.
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- Singidunum Journal of Applied Sciences, 2012, v. 9, n. 1, p. 29, doi. 10.5937/sjas1201029g
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ELITISM IN CONSULTING: A HALL OF MIRRORS.
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- Academy of Management Journal, 1972, v. 15, n. 1, p. 125, doi. 10.2307/254806
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The Impact of Employees' Characteristics on Total Quality Service Implementation: An Empirical Study.
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- Quality Management Journal, 2006, v. 13, n. 4, p. 22, doi. 10.1080/10686967.2006.11918570
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MANAGERIAL PERFORMANCE MEASURES IN MANAGEMENT ACCOUNTING PRACTICES OF MALAYSIAN INSTITUTIONS OF HIGHER LEARNING.
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- Malaysian Accounting Review, 2009, v. 8, n. 1, p. 37
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Environmentally Significant Processes of Consulting, Banking and Facility Management Companies in Finland and the U.S.
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- International Journal of Life Cycle Assessment, 2007, v. 12, p. 18, doi. 10.1065/1ca2006.I 2.294
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Middle-up-down and top-down approaches: Strategy implementation, uncertainty, structure, and foodservice segment.
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- Tourism (13327461), 2006, v. 54, n. 4, p. 385
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Précis.
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- Monthly Labor Review, 1998, v. 121, n. 7, p. 64
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Industry, Management Capabilities and Firms' Competitiveness: An Empirical Contribution.
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- Managerial & Decision Economics, 2004, v. 25, n. 5, p. 265, doi. 10.1002/mde.1148
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Understanding service quality.
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- Production Planning & Control, 2013, v. 24, n. 12, p. 1050, doi. 10.1080/09537287.2011.643929
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Does management's approach impede service quality?
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- Production Planning & Control, 2012, v. 23, n. 7, p. 523, doi. 10.1080/09537287.2011.640041
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SYNCHRONIZATION ANALYSIS FOR DECENTRALIZING COMPOSITE WEB SERVICES.
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- International Journal of Cooperative Information Systems, 2004, v. 13, n. 1, p. 91, doi. 10.1142/S0218843004000900
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Effects of Social Bonding in Business-to-Business Relationships.
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- Journal of Relationship Marketing, 2011, v. 10, n. 4, p. 264, doi. 10.1080/15332667.2011.624919
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Compliance Process Management: A Strategy for Implementation.
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- Journal of Health Care Compliance, 2003, v. 5, n. 2, p. 10
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Closing the talent gap.
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- inFinance, 2008, v. 122, n. 3, p. 50
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- Article
Core Competencies of Service Firms: A Framework for Strategic Decisions in International Markets.
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- Journal of Marketing Management, 2001, v. 17, n. 7-8, p. 619, doi. 10.1362/026725701323366764
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Willing Volunteers or Unwilling Conscripts? Professionals and Marketing in Service Organisations.
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- Journal of Marketing Management, 2001, v. 17, n. 5-6, p. 559, doi. 10.1362/026725701323366935
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Generic Strategy and Performance: an Empirical Test of the Miles and Snow Typology.
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- British Journal of Management, 1993, v. 4, n. 1, p. 29, doi. 10.1111/j.1467-8551.1993.tb00159.x
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The Complexities of Perceived Risk in Cross-Cultural Services Marketing.
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- Journal of International Marketing, 2008, v. 16, n. 1, p. 120, doi. 10.1509/jimk.16.1.120
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Planning in Service Organizations.
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- SAM Advanced Management Journal (Society for Advancement of Management), 1990, v. 55, n. 3, p. 7
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Core Curricular Issues in Hospitality and Tourism Education - Present Structure and Future Directions.
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- Journal of Hospitality & Tourism Education, 2007, v. 19, n. 1, p. 10, doi. 10.1080/10963758.2007.10696878
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Why do Internet commerce firms incorporate logistics service providers in their distribution channels?: The role of transaction costs and network strength
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- Journal of Operations Management, 2007, v. 25, n. 3, p. 661, doi. 10.1016/j.jom.2006.05.012
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Process innovativeness in technology services organizations: Roles of differentiation strategy, operational autonomy and risk-taking propensity
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- Journal of Operations Management, 2007, v. 25, n. 3, p. 643, doi. 10.1016/j.jom.2006.05.011
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Service Operations Management research
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- Journal of Operations Management, 2007, v. 25, n. 3, p. 585, doi. 10.1016/j.jom.2006.04.005
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Entrepreneurial orientation as a basis for classification within a service industry: the case of retail pharmacy industry.
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- Journal of Operations Management, 2005, v. 23, n. 1, p. 23, doi. 10.1016/j.jom.2004.09.003
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An Application of the Survey-Feedback Method in a Service Operation.
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- Journal of Operations Management, 1984, v. 5, n. 1, p. 103, doi. 10.1016/0272-6963(84)90010-X
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The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings.
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- Journal of Marketing Research (JMR), 2002, v. 39, n. 1, p. 110, doi. 10.1509/jmkr.39.1.110.18928
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The Dark Side of Long-Term Relationships in Marketing Services.
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- Journal of Marketing Research (JMR), 1999, v. 36, n. 1, p. 132, doi. 10.2307/3151921
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Information Asymmetry and Levels of Agency Relationships.
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- Journal of Marketing Research (JMR), 1998, v. 35, n. 3, p. 277, doi. 10.2307/3152028
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Sectoral Heterogeneity in New Service Development: An Exploratory Study of Service Types and Success Factors Sectoral Heterogeneity in New Service Development: An Exploratory Study of Service Types and Success Factors.
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- Journal of Product Innovation Management, 2013, v. 30, n. 3, p. 533, doi. 10.1111/jpim.12005
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NSD Processes and Practices in Experiential Services.
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- Journal of Product Innovation Management, 2011, v. 28, n. 1, p. 63, doi. 10.1111/j.1540-5885.2010.00781.x
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The Power of Myth in Impeding Service Innovation.
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- Journal of Management Inquiry, 2008, v. 17, n. 1, p. 44, doi. 10.1177/1056492607306020
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Editor's Introduction.
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- Journal of Management Inquiry, 2008, v. 17, n. 1, p. 42, doi. 10.1177/1056492607311026
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OECD Economic Surveys 1988-1999 (Book)
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- Journal of Economic Literature, 1999, v. 37, n. 3, p. 1301
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- Article
Technology Infusion in Service Encounters.
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- Journal of the Academy of Marketing Science, 2000, v. 28, n. 1, p. 138, doi. 10.1177/0092070300281013
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- Article
PUERTO RICO'S PHYSICIAN MIGRATION.
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- Pan American Journal of Public Health / Revista Panamericana de Salud Pública, 2008, v. 24, n. 2, p. 147
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Quantifying UK Capital Adjustment Costs.
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- Economica, 2008, v. 75, n. 298, p. 310, doi. 10.1111/j.1468-0335.2007.00622.x
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- Article
A Better Way to Manage Customer Experience: LESSONS FROM THE ROYAL BANK OF SCOTLAND.
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- California Management Review, 2017, v. 59, n. 2, p. 92, doi. 10.1177/0008125617695285
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Service Innovation Myopia? A NEW RECIPE FOR CLIENT-PROVIDER VALUE CREATION.
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- California Management Review, 2008, v. 50, n. 3, p. 31, doi. 10.2307/41166444
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Services Supply Management: THE NEXT FRONTIER FOR IMPROVED ORGANIZATIONAL PERFORMANCE.
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- California Management Review, 2007, v. 49, n. 4, p. 44, doi. 10.2307/41166405
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Delivering Excellent Services: LESSONS FROM THE BEST FIRMS.
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- California Management Review, 2001, v. 44, n. 1, p. 39, doi. 10.2307/41166110
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The Influence of Sex on Managers in the Service Sector.
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- California Management Review, 1982, v. 25, n. 1, p. 72, doi. 10.2307/41164994
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Post-financial meltdown: What do the services industries need from us now?
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- Applied Stochastic Models in Business & Industry, 2009, v. 25, n. 5, p. 509, doi. 10.1002/asmb.805
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‘Post-financial meltdown: What do the services industries need from us now?’ by Roger W. Hoerl and Ronald D. Snee: Discussion 1.
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- Applied Stochastic Models in Business & Industry, 2009, v. 25, n. 5, p. 522, doi. 10.1002/asmb.806
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Coordination of staffing and pricing decisions in a service firm.
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- Applied Stochastic Models in Business & Industry, 2008, v. 24, n. 4, p. 307, doi. 10.1002/asmb.708
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- Article