We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleIncentives to increase patient satisfaction: are we doing more harm than good?AuthorsDetsky, Jay; Shaul, Randi ZlotnikPublicationCMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne, 2013, Vol 185, Issue 14, p1199ISSN1488-2329Publication typeJournal ArticleDOI10.1503/cmaj.130366